Sábado 13 de enero de 2024 y hasta que comprar un juego de sala. Esta tienda está ubicada en Metro…read morePlaza Caguas. Es de dos pisos y tienen todo tipo de mueble para todas las áreas de la casa. También venden enseres eléctricos de todo tipo. Todo limpio y ordenado. Siempre el personal atento a las necesidades por que entrar a una tienda tan grande como esta y como tanto que mirar uno necesita ayuda para poder seleccionar.

The service was spectacular she was amazing the prices are just too high for the quality of the…read morefurniture.

They don't answer the phone they don't have a voicemail they don't open the store when they say…read morethey do pretty much impossible to be a customer

I met David and Gracie several years ago. I went to their store and I was just in awe of how…read morebeautiful and well made their furniture was. Like, WOW! Beautiful, contemporary designs and real wood! My first purchase was for a beautiful media console that has been admired by all my guest. Everyone is impressed by its beautiful design, but more importantly, its quality. I decided that slowly, but surely, I would replace all my "cheap, overpriced, and temporary" furniture bought in "big, franchise" furniture stores with beautiful and timeless pieces bought at Teka. Thank you David and Gracie for offering quality and beautiful furniture in Puerto Rico.

The Tartaks have been a part of San Juan for generations. You know Calle Tartak? Yep. Same family…read more These guys have their own shops in Indonesia and Thailand to make some great real wood furniture. They have some amazing stuff! They also make lots of money selling godawful stuff to an older Puerto Rican generation. Just avert your eyes from the floral gaudiness

Martes 29 de octubre de 2024 en mi agenda constante de trabajo me toco ir a este local que se…read moreespecializa en muebles y decoración que no vas encontrar en más ningún lado. Aquí el chache y el glamour de lo que vas a ver y comprar es otra cosa. Su selección es única.

Lunes 2 de septiembre de 2025 de visita en el Centro Comercial Santa Rosa se encuentra IKEA en su…read morelocal renovado. Esta vez me quede en el área del Deli y comidas!!! Todo se ve limpio y organizado más que en otros lugares de comer. Hay área para comer y sentarse relajado. Es una visita obligatoria si vas a Santa Rosall Mall

Worst Customer Service Experience at IKEA Bayamón, Puerto Rico…read more I recently spent over $5,000 on furniture and accessories at IKEA Bayamón, but my experience was utterly ruined when I tried to return two lamps worth $40. I explained that I had misplaced the receipt and had not received the email in their IKEA Family app. I had just purchased the lamps and asked them to please reprint my receipt, but my request was denied. I showed the manager all my other receipts and asked for an exception, requesting a gift card to use in the store since I needed to make more purchases. I first spoke to Keysha, who was supposed to be a manager. She was incredibly rude and displayed zero customer service skills. When I asked to speak to a higher-up, they brought out a young man named Frank, who also claimed to be a manager. Frank refused to provide any information about a customer service manager or offer any help whatsoever. When I asked to speak to an area manager or district manager, they decided to call security to escort me out of the store. As I was leaving, both managers and the security personnel mocked me, saying that I was making a fuss over a $40 refund after spending $5,000. To make matters worse, I told them that I was going to take a picture of them and post it with a bad review, and the security guard thought it was funny to pose for the picture. I am including pictures of the incident and the individuals involved. It was extremely embarrassing for me to be treated this way. I can't believe such a large corporation would employ staff with such a lack of competence. This experience was highly disappointing and frustrating. IKEA Bayamón clearly does not value its customers or provide adequate training for its staff. I will think twice before shopping here again.

I visited this store today and to my surprise, I received the best customer service I have ever…read moreexperienced at a furniture store. Sherley, a very nice young lady, greeted me as soon as I entered the building and answered all my questions very patiently. Their manager, Sonia, was also very helpful in negotiating prices and explaining store policies. Thank you!

Compré un juego de cuarto y la cama la instalaron mal (no pusieron las patas a la costilla de la…read morecama). Al no tener esas patas la costilla se rompio pocos meses despues de que se terminara la garantia. La compañía no se hace responsable por no estar en garantia, pero pienso que la garantia esta para cubrir fallos en el buen uso del producto, esto es simplemente que lo instalaron mal. Solo pido que me den una costilla rota y yo mismo puedo instalarla, pero me quieren vender un paquete de todas las costillas con las patas (que estan como nuevas porque no se usaron).

This store used to sell cheap, poor quality furniture. Even though it was not good, prices were…read morevery cheap and merchandise was available. Lately, since about a year ago, they have a showroom, with no merchandise available at their warehouse. They say it was sold out but that a shipment is already at the port or arriving in a week. Many times, after 6 weeks +, merchandise hasn't arrived to their store. While I write this I'm thinking if that's a good practice under the DACO regulations.

Small not the full ikea experience ... it does say on the web it's a small version of the one in…read moreBayamón.

Martes 19 de noviembre de 2024 y mi esposa me informó vamos a IKEA. Fuimos a local de Carolina…read more Primero fui a donde pensaba que está por Escorial, pero estaba cerrado, la razón se mudaron a un local más grande, cómodo, más estacionamiento y hasta cafetería tienen apara clientes y empleados. Paseamos la tienda y pusimos la orden de la mercancía. No paramos en la cafetería por que ya habíamos almorzado pero todo se veía muy bien y todo limpio y ordenado.

I went to buy a sectional sofa however, when the numbers came in as to down payment and APR on…read morecredit to take the loan, I decided not to move forward with the purchase and the employee got mad saying basically that I should have known in advance so he wouldn't waste an hour with me... Well I am the client and it so happens that until you run the numbers, I have no idea of how much this will cost and I am entitled to make an informed decision. My advice if you are going to buy from this place is better not to buy on credit. By the way, let's also train your employees on proper manners.

Son unos mentirosos, pedí hablar con el supervisor/manager y la muchacha de felt de facturas me…read moredijo que no había uno , y después me dijo que la nevera que devolví en el delivery truck no había llegado y cuando llamo al muchacho del delivery truck me dijo q la había devuelto esa misma mañana. El servicio fue fatal y ahora el mando carta para que sepan del servicio de su equipo Berrios Fajardo.