Roof Revolution did a terrific job replacing my tile roof damaged by hurricane Irma in Sept'17. From my first point of contact with Krystal Hanks, I knew I was working with a professional who took pride in the well-established business she and her husband started many years ago in Tulsa, Oklahoma (T-Town Roofing). Admittedly, I was at first extremely cautious given all the storm chasers canvasing the area following the hurricane but performed my own due diligence and was impressed by the numerous accolades and positive reviews of their successful Oklahoma business. At every step of the way, I grilled Krystal with my doubts, concerns and questions, all of which were responded to quickly and with confidence. Krystal was also flexible in amending their template agreement to incorporate requested changes in terms and conditions. As the time drew closer, I was kept abreast of where my job fell in their schedule, and Krystal took the time to carefully review my roof tile options and even made recommendations to align with our taste and preferences. Knowing I was a remote homeowner, her husband Ricky kept me updated with daily texts and photos to track their progress once the work commenced, and alerted me to several rotting facia boards that needed to be replaced. Fortunately, he had a seasoned carpenter on his work crew who was able to perform the repairs that same day. My impression of Roof Revolution went up a few notches further when several months after my roof was replaced my tenants noticed some fading in several of the tiles. Upon alerting Krystal, she had Ricky who was working on a job nearby drive by my house to perform a visual inspection. They both agreed the tiles appeared to be defective and had the tile representative meet them the following week. Soon thereafter, replacement tiles were ordered and installed - without any fuss, pushback, or delay. read more