Zen is quite a sad excuse for a restaurant. While the quality of the food is acceptable, the…read moreprices are way too high and the service is nothing short of abysmal :-( Our waiter brought all of our food as rapidly as possible, paying zero attention to either the order we had requested or whether we had finished the previously delivered course. To add insult to injury, in his haste the knocked over the bottle of wine we ordered, spilling most of it on the floor. He neither apologized nor offered to bring us another bottle; he simply scurried away... There are far too many better restaurants in Valencia for me to even consider returning to this place. I suggest that anyone reading this avoid Zen at all costs.

I would actually give 2.5 stars for this restaurant. The reasons are that the food was okay, the…read moreservice was very slow and it was too pricy for the quality of food they served. Even so, I'd give 3.5 stars for the Pecking duck and the interior. Zen is a Western style Chinese/Japanese restaurant. The place is situated near Nuevo Centro surrounding by hotels and business offices. So many customers are business and international people. It is a bit far from the city center of Valencia, but it's not so difficult to access by either metro or bus. The interior of this place is very well done. It looks like an upscale restaurant. The waiters and waitresses seem very formal. There is a waiting space for customers that looks really nice. There are pictures of famous people who ate at this place. The atmosphere is nice and bright. The food we (2 people) ordered were 2 dishes of Dim Sum and Pecking duck. One was still frozen. So we asked them to change it to a proper hot one. We were a bit shocked because it seemed like they serve us frozen food. We didn't expect that this kind of restaurant and with this high price would be from frozen food. The other dish was not bad though. We did like it. The Pecking duck we ordered were for two people. At this place you have to order at least for two people for the Pecking duck. It came also with clear duck soup (without meat) and we could choose what to do with the duck meat: either stir fry with vegetables or with orange. For this dish we waited for a long time probably around half and hour. There was only one person who sliced the duck and he did it for each table one by one right at the dining table. It looked interesting to see how he did it. But I'd actually prefer to have it sliced from the kitchen if I had to wait for that long. The duck skin was really good and crispy. The sauce was okay but I didn't like the rice cake that came in the set. It's too dry. For the duck meat dish, we chose the one with vegetables. This one was yummy. The service was friendly but very slow. The price was too expensive for this kind of quality of food.

From the owner: Alta cocina chinaread more