My family had a very stressful experience with Aesthetic & Implant Dentistry of Atlanta. My mom was…read morereferred here for extractions and implants and was quoted around $75,000. From the first visit, the focus felt heavily on financing--she was encouraged to apply with multiple lenders, and surgery was scheduled within days. The office contacted her repeatedly during the weekend, including in the evening hours, and asked her to set up online banking access so they could see what she could put down. Once I became involved, the finance person and dentist stopped answering calls and did not respond to voicemails. She chose not to proceed and attempted to confirm she would not be charged; after that, communication stopped. She then received a $12,000 CareCredit charge, and the doctor was paid despite no surgery being performed by Aesthetic & Implant Dentistry of Atlanta. We are in an ongoing dispute with CareCredit/Synchrony, which has treated the charge as valid based on signed intake/treatment plan/financing documents, without confirming that the procedure actually took place through clinical documentation (for example: procedure notes, anesthesia record, extraction/implant charting, implant serial/lot numbers, radiographs taken day-of, dated post-op instructions, or other records tied to an actual date of service). We have filed a criminal complaint with the Cobb County Sheriff's Office. Please use caution, ask detailed questions before authorizing any financing, and consider getting multiple opinions/quotes.

(Warning‼ to Potential Clients! 1-Star Review…read more I am sharing my experience at Aesthetic Implant Dentistry of Atlanta to warn potential clients--especially those on a budget or relying on financing--to research carefully before choosing this office. I originally applied for a loan through their office for a procedure I specifically requested. After the loan was approved, I was later informed by Dr. Motoban that the procedure would no longer be possible. In spite of that, the finance company had already paid the office, and I was now obligated to repay the loan for a procedure I was no longer getting. When I requested that the loan be canceled in August, the office stopped responding. For nearly three months, they gave me the runaround and avoided assisting me in any way to rectify the situation. During this period, I was forced to pay on a loan I could not use, while the office refused to cooperate with the finance company to cancel it. My calls were screened, and messages were ignored by the office. I live an hour away, so the only way to get any type of response was to show up in person unannounced. I went into this process very insecure about my smile. They took advantage of that and knew it would fuel me to follow whatever they suggested in order to get approved for a higher loan limit. Once that higher loan was denied, they ceased all communication with me entirely. It wasn't until I began pursuing professional outside options that the office suddenly claimed everything had been an "oversight." What they refused to resolve for nearly four months, they completed in ten minutes once outside pressure was applied. When I finally went to the office in tears, the office manager's "NEW‼ assistant (Mrs. Morah) who had just started and was not involved in the earlier communication--showed genuine kindness and empathy toward me. I shared with her how this experience had terribly affected my credit. Sadly, Dr. Motoban refused to honor my cancellation request and even instructed her not to give me a receipt after I mentioned the possibility of legal action. Based on my experience, I strongly encourage potential clients to read reviews carefully, ask questions, and be cautious--especially if you are working with limited finances or relying on payment plans. Patients deserve transparency, honesty, and respectful treatment from start to finish.

I have been to the dentist more times than I would like this year but I keep returning for my…read moreappointments. The staff are friendly and they are also the reason my insurance covers most of my treatment. They informed me my provider had better plans than what I had originally. My hygienist Rebecca was amazing. She was very thorough and explained everything so well. My treatment plan and how it affects me and my health. When I get treatment they offer me a list of items I can have such as a blanket, water, the remote to the tv and several other items. They provide me with glasses for my treatment and a hot towel to clean my face. I definitely don't mind visiting the office when I typically go running.

The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

This Office is extremely clean and the people are very professional and does excellent work. They…read moretake pride in their work. Dr. Salama is very nice and does great work on cleaning the teeth. I actually am 58 and has never had my teeth cleaned so good. I actually have dental insurance that does not cover this office but I rather pay out of pocket to go to this one of a kind Dental office so I greatly recommend them.

I had an appointment with dr. Toni Salama but when I arrived the reception said I did not have an…read moreappointment telling me my appointment was canceled. no reason given they screwed up my appointment without informing me or giving me any call, dr toni came without mask and she was all over talking on her cell phone without even trying to solve the problem then finally they agree to clean my tooth but she was horrible while she checks and clean them absolutely she knows nothing about medical, this office is disgusting. dr toni is so rude, I was completely disgusted by the entire experience. I will be placing a complaint I would not send even my enemy here. avoid this office if you can, -they never pick up the phone  -they never get back to you -extremely unprofessional  go elsewhere!

I want to commend Dr. Gandhi and is very able assistant, Whitney,…read morefor their competency and professional work. No one looks forward to a tooth extraction. These two made the procedure incredibly smooth and painless. I also appreciated the extensive after-care instructions. Martha M Mehta Five star rating !

TO ANYONE ON A BUDGET WHO RELIES SOLELY ON THEIR DENTAL COVERAGE AND CANNOT AFFORD TO PAY ANY OUT…read moreOF POCKET: The Atlanta Dental Spa is located in my building so I was interested in cleaning/ preventative services out of convenience. Although the place looks nice and the staff seem nice, don't be deceived. My bf and i walked down and spoke with the front desk about an appt. I gave her my insurance and instructed her to notate in my chart that all services needed to be pre cleared with insurance before appt bc I am legally disabled, on a very limited fixed income, and could not afford anything not covered. At the end of Sept I spoke with the Insurance person, Lura, regarding my coverage. On the phone I also informed her about pre-clearing my services and she told me no problem. At the 1st of the month she ran my insurance and told me I was good to go. To me, this means that she called the insurance company and made sure the preventative services were covered. Otherwise I would've hoped that she'd advise me to find an in-network provider who did cover the care. But she didn't do that. Just a go ahead to come to the appt. Day of appt, I signed the forms, including the financial responsibility forms, under the assumption that I was pre-cleared for my services. Boy was I wrong. I received a $325 bill for services- which is astronomical for someone on a tight budget. When I reached out to Lura I received the exact response that I was expecting-- reference to signing the financial responsibility agreement and that it was my responsibility. How unsympathetic can you be to not even do the proper insurance verification on a patient specifically requesting it for financial reasons, and then surprise billing them. It's just completely dishonest and wrong when the patient is greatly depending on the services to be covered. I highly recommend finding a dentist that works in network. I found others on Yelp with the same exact complaint as I had- being told out of network insurance is accepted and then getting a surprise bill. In order to avoid this- find an in-network provider or pre-pay.

The dental assistant verbally assaulted me while the dentist sat there and watched. They never…read moreapologized and one of the fillings they did ruined my tooth so that I can't eat with the right side of my mouth anymore.

Powers Ferry Family Dentistry is an amazing place to come if you're having an issue with your mouth…read moreCorey is super fantastic he makes you feel that ease he's very professional he don't rush you the whole staff is super amazing they're very gentle they answer any questions they don't make you feel like you have to be in a hurry to get something done they explain the process of what's going to happen very calm is very understandable I would recommend this place to anybody they're super fantastic