If you have the chance to go here do it! Beautiful products grown and processed in Canada. Lots of…read moreoptions and price ranges. The staff were very friendly and knowledgable. They offer great tips and tricks. I was even given some photo copies of patterns for what I was wanting to create. They also have a great website! Order online if you can't visit the store.

My mother in BC, ordered flowers the Wednesday before Mother's day, for my wife. Well Sunday…read more(Mother's day) my Mom received a text at.9pm from Blooms by Bloy, that she running behind, and would refund her money, well not refund it till the following Friday. My mom is elderly and this experience has really upset her. Thanks for causing so much grief, and no flowers for mother's day. Very unprofessional, stay away

Popped in to this quaint shop to grab some flowers for my mom for her birthday. The florist and her…read moreapprentice were friendly. She asked how she could help and I informed her as to why we (my son and I) were in there. I told her we had a budget of $20-$25. She told me that we could do her "Grab & go" where we pick the flowers we want and they would wrap them up. She added that there would an additional $5 fee to cover her heating and lighting bill....she went over every type of flower they had and verbally told me the prices of each, which was time consuming and would've been more efficient to have the prices marked. She also informed me that it would be up to me to cut and clean the stems at home, asked me if I knew how to do this and if I had a proper floral knife or scissors to do this. I told her I was not a florist and that this is why I was in her shop. So after we picked the flowers, she spent time going over each stem and educated me on how to cut and clean each one....by this time I was extremely annoyed as she could have just done the bloody things herself in less time than it took for her to tell me how to do it. She questioned me on one flower in particular asking if I was sure I wanted that one....wanted my full name and phone number for the receipt (in case my debit transaction didn't go through...????), I told her no thanks. They wrapped the flowers and it looks atrocious. Lovely ladies, obviously passionate about flowers, but out to lunch on customer service. What should've been a quick in and out transaction resulted in about 20-25 mins of pain. Next time I'll just grab from them from the Save-On.

Phoned in with a question She answered it quickly and gave…read moreme a solution to try myself. Very helpful and courteous. If I do have a problem I cannot solve I will go there. Cheers Pam

if there was a no star that would be better. we sent a letter to complain and we were completely…read moreignored and they just used the credit card on file and paid themselves and never addressed us. Never want to deal with them and their unprofessional team ever again. don't use this company!!! here is the letter we sent: Monday July 19th 2026 Hot Water Leisure Scapes #2-73 East Lake Ramp NE Airdrie, Alberta Without Prejudice To Sarah Sperrin and Ryan Landriault, I am writing to you in hopes to make you aware of two service calls that were made to my address, your employees who came to conduct repairs and the final outcome. My hot tub has been closed and sometimes opened by your staff for the last 4 years since we purchased the house located at 211032 Kirkpatrick Close near Drumheller. We always had polite employees who conducted the work cleanly and professionally. They arrived on time and took a reasonable amount of time to complete the work which is a set fee and not an hourly rate. 3 years ago, when we opened the hot tub, we found a dead mouse and for the past 2 years we have put a tarp over the hot tub in the winter and secured it with duct tape to prevent anything else from entering the hot tub and dying in there. This June, I turned on my hot tub and noticed severe leaks, I contacted the Airdrie location to advise them there was an issue and that I needed the hot tub looked at. The service call was scheduled for June 30th and two of your employees showed up. A large tall man (#1) who did all the talking and a tall skinny blond man(#2). The #1 man asked me to turn on the Hot tub and I showed him where the breaker were as he explained he was going to have to turn it on and off. I left them, as I usually do to complete their inspection and repairs. Man #1 advised me that the problem was all around the hot tub and that was not anything caused by poor winterizing. The previous owners had encased the Hot tub and I had to remove pieces of the deck for them to gain access to the other panels and they were supposed to identify all the leaks in order to go back to Airdrie, order all the parts and then come back at a later date to repair. They sloppily put the hot tub back together; panels were missing screws but I figured since they were coming back and were going to open it all again, they would do a much better job when they came back. Man #1 was upset he could not leave and accused me of telling man #2 to "Fuck Off". I was actually on the phone with a female employee at the Airdrie Location when the hot tub was turned on and water was spraying everywhere and Man #2 was just standing there dazed and doing nothing. I told man #2 to do something or back off and I went to turn off the motor pumps. I did not ever swear at him. This greatly upset me that Man #1 is lying about what I said and is trying to make me appear like a rude and impolite person. It felt wrong and I was concerned about them returning for the repairs. I am a retired RCMP Corporal and preferred to protect myself against further false accusation. Given how poorly it went the first time with him being rude, I planted my camera in my office window when they arrived and I filmed them. They were greeted by Kristine Pel my roommate and they went to work. I am asked to pay for 4.5 hour of work but only man #2 is working while the other one is sitting around observing him do all the work. Then when I checked again no one is there and I found them sitting by the truck on their phone. I sent pictures of this to your employee Alison Phipps by email. I went outside at 12:30 to advise them I was leaving for an errand in town and would be back and if they needed anything to simply call me. When I returned at 1:30PM, I went and advised them I was back and I would be working at the front of the house and to reach out to me if they needed anything. While I was working , I saw man #2 without a shirt walking around which was completely inappropriate. I know it is hot in our area but I still expect your employees to observe a level of decorum and professionalism. I said nothing and I would bring it up with the manager after they left to avoid further confrontation. Man #1 walked towards me to advise me the work was complete. I went over to the hot tub with him to view what the hot tub looked like, and you can refer to pictures I sent in an email to Alison Phipps the panel was crooked, pieces of wood sticking out, pieces were missing, screws were left on my deck and all around the Hot tub, the clamps for the cover were not fastened, the cover was crooked and did not close properly, screws were sticking out of other panels, they did an absolute sloppy job and when I said that this was unacceptable man #1 told me it is the best they can do because my panel was broken and it needed to be replaced and that your company did not service this brand of spa and we were going to simply have to order a new panel from a different place as they don't deal with my

Think of this place as a fancy-fancy furniture store. Honestly, I was literally blown away by how…read morenice the furniture and accessories are in this place. Everything was so nice, in fact, I felt like I didn't belong. After spending a couple minutes in the store Iknew everything was way too expensive for me, but I couldn't stop looking around. It was all such intriguing merchandise that I spent way more time than necessary looking around at everything. They've got such a unique selection of products in the store like old grandfather clocks, authentic bird cages, and even old school snow shoes. They've got some paintings for sale, most depicting an older, western scene. You can buy couches, beds, dressers, tables, chairs, blankets, pretty much anything you can think of. You have to special order everything, but you get to pick your stain colour and fabrics as well. I think it's cool that you can kind of custom make your own furniture. The lady working there (perhaps the owner?) was really friendly and eager to offer a hand or answer any questions. She directed me to their website, saying that all their products were online. The funny thing is, you can't order anything from the website, only view what they have. It's a high-priced store, but the goods are all so beautiful! I enjoyed just browsing around at all the neat and interesting things they had in this store. It was really neat!

We bought a couch here over a year ago. It was around $10,000 and is comparable to IKEA quality. We…read moredealt with the store in Richmond to fix the issue with the material and it was a complete nightmare. They were claiming that all couches need constant fluffing and so on. It had nothing to do with the "fluffing of the couch" as I do this regularly. Anyways, I ended up having to go into this store and threatening to go to the better business bureau after the owner argued with me in front of my 3 small children about the defective and junk product they sold me as they were refusing to just send me a new cover and fix it. The customer service at this store is the worst I have ever experienced. In the end after dealing with the back and forth for months, I did get a new cover but it is still not fitting properly and I have never heard back from the store. They sent a third party to install the new fabric and then never bothered to follow up. Horrible customer service and junk product.

As usual this summer I am seeing incredible incredible gardens all thanks to Peter The Plantman…read more Whether it's interiors or exteriors, they were all just standing, good work you guys congratulations on being the best

From the owner: Interior Landscaping, Commercial Exterior Landscaping, Tropical Live Walls, Commercial Hoilday…read moreDecor, Event Rentals

Bathfitter started a project in my house in the middle of April... The install was supposed to take…read moreone day, then 2 days, and two days turned into an incomplete job because the glass doors were shattered, and nobody happened to look at this before they decided to leave me shower-less and without a shower for almost a month! Perhaps that's a good thing because the instal was faulty and caused a leak that ran into the ceiling from the original tear down . After having third-party trades, people at my house to repair walls and ceilings, the work was done terribly, and once again it had to be redone. This time they decided to send their lead install technician who is the ONLY good thing about the company, Jared, he is fabulous... his quality of work is excellent. His attention to detail excellent! He has been working on getting things done over the last 3 to 4 visits and had our last visit scheduled. I ended up being late to arrive by an hour, and when I called the store to excuse my tardiness and say I'm home now he's welcome to come back because he was booked in my unit for the entire day, the reply from the receptionist was "I need to call your sales person to see if we are ever willing to come back and finish the job." Pardon me! Your two day installation and $13,000 shower has now taken over eight months to finish after you've destroyed my home and I've made multiple concessions to have trade staff into my house destroyed it even more to have your employee that you should've said the first time come and fix it. The final day he was booked to complete the job I was late yes but he also had another seven hours in the day to get the job done and you chose not to send him back. April 16 was the original install date and we are at December 27 and it's still not done. You have a lifetime warranty on your product so guess what you're getting it done might I add they have not once offered me any type of financial compensation they are still expecting full payments for the completion of the shower . They've already received $9000 and I'm telling you I am so happy I held back money because if I hadn't, they wouldn't have come to complete the job. I guarantee it. The shower is lovely, but this is a basic shower. This is not some massive fancy steam shower that required new plumbing or structures to be built or changed. There's no crazy hardware or elite finishings, and not a sauna for multiple people. This is a basic shower, slightly shorter than the length of the bathtub that they have failed to complete, failed to install correctly and failed to be accountable for. To receive what I have, which is a shower that took a month to be able to use, and months and months later to be able to enjoy my bathroom, I still don't even have the towel bar put back up the wall had to be redone all of these things because of the install as the complete lack of customer service, I am appalled, disgusted and taken aback by this company! Now they are threatening to not finish the job... I have so far spent $9000 on a shower that was unuseable for a month, has left holes in the walls, leaks in my ceiling and my living space unusable for eight month. And the funny part is now I have to badger them and chase them to finish the job that they couldn't do in the first place... This is not what I signed up for... Would I use them again? would I recommend them to anybody? think the answer is pretty obvious! Epic fail

this franchise office is a shame. they don't care about their employees, treat hard working men who…read moreare relied on to provide for their families as if they are disposable and continue to maintain lower than average standards by hiring new workers and not sending them to Nashville for the actual Bathfitter training and still letting them out to install jobs that in turn end up being poorly done