I have had aaa forever and was in the neighborhood and figured I would stop by and pay my…read moreregistration. Been sitting for 30 min and now have to use the bathroom and they said nope, no restrooms for clients go to Starbucks next door. Not sure why that just pushed all my buttons but I'm paying a fee to be a client and u are making me wait, least you can do is provide a restroom for clients only or.... Not make me wait to use ur services.

From the owner: Drivers who switch and save with AAA Insurance save up to $534!*…read more AAA Insurance helps protect the things that matter most to you--at home, on the road, or for your family's future. You get the same trusted support we've brought to emergency roadside service for more than 100 years. Plus, you can rely on our 24/7 claims support to handle your claim with care and speed every step of the way.Save up to 5% on your insurance when you add the benefits of a AAA Membership. You'll unlock 24/7 roadside assistance that travels with you in any car, mobile battery service, exclusive discounts, convenient branch services, trip planning resources, and more.Get started today with a free quote and save up to 25% by bundling Auto and Home Insurance and taking advantage of available discounts!**Stop by your local AAA Branch,Visit AAA.com,Call 844-429-8607*12-month savings based on November 2024 survey of new customers in CA, NV, UT, AZ, WY and MT who reported savings when switching to AAA for auto within the past year.**Amount based on average annual savings calculated using discounts commonly realized by customers, including membership, membership loyalty, persistency, and other available discounts which may vary by state and are not guaranteed.Auto and Home Insurance provided by CSAA IG Insurance Group, a AAA Insurer.

Really good service, they explain you everything and they try to get you the best price they can.read more

Maria Fernanda is an awesome agent. She is super helpful, attentive, and sweet. She made the…read moreinsurance buying process enjoyable and easy. She answered all of my laundry list of questions and I appreciated her recommendations. Thank you Maria!

Really nice! They took really good care of me! At the end of the day I know almost all insurance…read moresales the same thing but it's the customer service that really made me appreciate them!

Veronica is amazing, she is professional and personable. We had some issues getting my policy…read moreinstated however she navigated me through perfectly. I'm grateful to have such a responsive person take care of me. Ask for Veronica she's amazing.

Eva Sandoval was incredibly rude and uncooperative…read more She refused to be accommodating of a request to make an appointment to discuss my policy and instead of adjusting to the customer, she told me to get a policy with another provider. After being with Allstate for over 20 years, this kind of dismissive refusal of care as an agent is unacceptable.*

The lady that was there was rude. I entered her establishment and she acted like I wasn't there…read more She clearly saw me along with some other clients there. She didn't greet me or ask me if I needed anything. I am African American and was getting the vibes that she was RACIST. I asked her for a brochure or something I could take with me because I was interested in their services. The lady didn't even know what a brochure was! She said "a what"? I had to explain further...I said "a pamphlet, flier?" And she was like "I have a business card". And handed it to me. She didn't say anything else, no have a good day or how are you. Be weary of this place. I am a very educated, polite person so I did not deserve that treatment. I even apologized to her if I was interrupting what she was doing and said thank you. And got nothing! Ew. definitely never going here.

The ladies in here are so sweet and helpful! If car registration services are needed and you want…read moreto ditch the dmv lines or need your tags fast, go here!

Really recommend you going and checking out Ruben Herrera's office, he's a great agent . Loves to…read morecommunicate with his clients and helping them get the best rates that there is

Terrible do-nothing agent. We got a letter from Farmer's stating that Ruben Herrera's agency was…read morereplacing our former one. I called Ruben to introduce myself (as he didn't reach out to us) and asked him if he could try to lower our rates. He said he thought he might be able to and then never got back to me, so nothing changed. At another point, Farmer's mistakenly canceled our umbrella policy which I discovered months later. I asked Ruben for help in reinstating the policy, preferably retroactively. He said that he would help and that likely, he'd be able to get it retroactively reinstated in a day or two. Nothing ever happened. The last straw was when we got into a car accident. My partner asked Rubin for help in dealing with insurance company (i.e. in terms of what to say to them, etc.). While other agents help their clients with this sort of thing, Ruben's response was that his role is just to sell insurance. We ended up leaving his agency and going with another broker who was much more attentive and helpful.

Doug has been a true hero without a cape. Unlike the other big box insurance company he isn't there…read morefor the corporate bean counters and share holders. He is there for his clients and serves as an asset to anyone with a home, business, rentals etc. He is always available to his clients when we have questions or concerns. Should we file a claim, should we not. What may happen if we do. What's covered what's not. He has been so loyal, honest and trustworthy that We now have his name and phone number incorporated directly into our rental contracts for tenants. We want to ensure our tenants are just as protected as ourselves. Finally we have found someone with the same philosophy as ourselves: "People over profits"

Doug and his team are easy to work with and answered all my questions. Doug is a great resource…read moreand helped us with our Life Insurance. Couldn't be more happy!

Not only have members in my family been quoted a reduced monthly payment, after a year of zero…read moreincidents, did they not honor their word. They actually take their sweeeet time whenever you are stopping by to make a payment. Almost, if as they are effective to have you there for their amusement and more so their objective of maintaining their imagine of having customers. Crappy all around. They have a selective, highly lucrative lane, which allows them to possess unfriending experiences. Real talk.. you'll see. Better off somewhere else. I actually got a way better deal online. GEICO goes tough. Be safe and God bless

I came in to renew my father-in-law's registration. The DMV renewal was $171, and I was told there…read morewas a $40 processing fee for doing it here instead of at the DMV. What they didn't tell me is that there would be additional hidden charges I was charged $233 total. When I went back to ask why, they said it was for "paying with card" and because "the DMV charges them to process it." If you're going to charge more than the stated $40 service fee, disclose it upfront so customers can decide if they want to proceed. Had I known, I would have gone to the DMV right next door and saved the extra money. Be aware of the hidden fees before coming here.

I stopped to get some important insurance papers, and got first class service. Very knowledgeable…read moreand helpful in the time of need.

This is NOT about their customer service (which I think is a little rigid). And, this might me…read moreminor but I don't care... State Farm gotta do better on these car insurance cards. Why are they still paper? Not even hard stock paper, flimsy paper. We can't even get a clean rip. If water touches these cards, it's done for. For the extremely high cost of insurance, and the investment y'all put into yalls commercials with Jake, you gotta do better. Paper cards is not the way.