If all you want is the basics, a strong lack of interest, no follow up, minimal customer service,…read moreand little to no enthusiasm, then he's your man. ** addendum ** after receiving a msg from them in less than an hour of posting this review, and another the following day, when the husband had to wait more than a few days for a reply via email when they were handling our tax filing. I'm not interested in engaging over the what or why, but rather give an honest review of the service we received.

They do your taxes quickly and you don't have to wait after your appointment time hits so that gets…read morethem 2 stars. When a customer has to pay for postage on an 85 dollar basic tax return because your company can't figure out how to send it in online... that customer probably won't come back. Is it worth the couple dollars for postage to lose out on 85 dollars a year? Bad business practice.

Awesome service. Very friendly, professional employees. Answered all my questions. Reasonably…read morepriced. Will be having my taxes done here every year! Highly recommend this place

From the owner: Give us a call or come by and see us. We would love to help.read more

This office is probably okay for easy, uncomplicated tax forms but if you have something a little…read moredifferent, I would stay away. I had something a bit unusual but Linda told me that she could do it. After the initial visit, she ghosted me, wouldn't acknowledge my emails and never followed up. Pretty poor customer service.

Linda did my tax in 18. she told me I didn't have to file personal only business. I have since…read morelearned that wasn't true, by penalties and interest. I have been back and discussed it with the owner. Now they won't return my calls. I thought that it was strange not having to file personal tax but then again I'm no tax professional and obviously neither is Linda.

I'm not a tax person or like being in the office much. Rhonda does my books. I have zero complaints…read moreand I recommend her.

This place did not disclose fees up front or in the end, wanted over $500 for tax filing. Refused…read moreto show document of fees or allow us to speak with a manager. The tax clerk made a call on her personal cell phone to someone she claimed was a manager, but we did not know who it was. I was later told they could charge whatever they wanted because they are an independent store. Beware!

I have been going to Jackson Hewitt for 13 years. To keep this short the service has gone down fast…read morethe last two years. Last year they made a mistake and the IRS caught it. Almost cost me a little bit of money. For 2021, wow. Received a letter from state tax commission that said I owe them for 2021. Cool, scheduled an appointment. Get there for my appointment and wait till five after. No employee, called help line to get store number. Lady puts me on hold then come back. Says she is at lunch. Did know she had an appointment. Okay no worries. Then she sends me a text that reads, "Mr Gillard this is wynonne from Jackson Hewitt just wanted u to know I am on my way i jus stepped out for lunch". I didn't reply. She called to tell me I was intrusive on her time and she was going to take a full hour. Whatever back to my original issue. After reporting that crazy lady, I finally talk to Becky. The nicest person by far. She is way to good for that dump of a place. The lady who prepared my taxes checked the wrong box while filling. They never issued a payment for taxes. Moving forward she called her manager to learn it was my fault. I should have checked the final proof read and caught it. So now I'm out the $500 for state tax I already paid. Thanks Jackson Hewitt! Real tax professionals Not!!!! Do not go. I will not be back!

If you're searching for a great place to get your taxes filed I highly recommend Roros! At Roros…read morethey are welcoming and professional. Friendly services that makes you feel comfortable due to the great amount of knowledge as a tax expert and up to date on all the tax regulations.

Honest and clear , the work is well done fast and safe, the owner is very nice person and very…read morefriendly And has a huge experience to deal with any problems , I like him

+1 Very little wait for appointments. I know tax related stuff can run over time so I expected to…read morewait quite long but Thomas knows how to buffer his clients appropriately. +2 Very good listener. +1 Turnaround time for filing taxes, the # of times I had to follow-up, and willingness to accept scanned documents over emails ... was all in the green zone. If the whole year passes and the "Tax Man" don't come after me, I'll be sure to make it 5 stars ;)

From the owner: Thomas K Varghese Cparead more

This is the best place to get your taxes done. My family has business and personal taxes done every…read moreyear by Ron Curry & staff. The staff is reliable, honest, knowledgable and professional. They are available for all my questions & concerns. Even when they are swamped and busy they take time for me and make me feel like their only client. Added bonus... When your on hold the music awesome. The Beatles Taxman. I highly recommend this business for all your tax needs.

Very professional and thorough. I started using them because my brother recommended them and if…read morethey can please him, they have to be really good, and they are.