We hired them to replace 2 mixing valves in standup showers. We purchased the materials, which was…read more$180. For labor only, their bill was $2,600!!!! As landlords, we have had many mixing valves replaced over the years. Typical plumbing fee for this is $100-$175 per valve. When questioning the bill we were told it took more time than expected as they had to drill through concrete! When a job is going to be more involved than what is customary, the contractor should ALWAYS consult with the customer before incurring such a ridiculous expense! We would absolutely have told them "No." Instead, they just took it upon themselves to do extensive work of which we were unaware and surprise us with a bill that was fifteen times what was expected! Never again! Run far away from these con men!

We purchased a dock, they built the most wonderful stairs to the beach, helped us when we needed…read morerepairs to our boat lift and have been most helpful when we added new equipment.

Bought a Bullman Boat lift so long ago from Cottage Works it was reasonable to expect support…read moretrouble . . .AND . . .of course we needed it when we had a cottage full of family in the Middle of the summer. Very VERY grateful to Dann and his team to get us on the calendar and get the job done !!. . .John took the lead and then handed off while he raced to another crisis. Post COVID I know everyone is short-staffed . . .just really really psyched and grateful to the service so long after purchase. Most sincerely Eric Henning

ZERO STARS - STEER CLEAR…read more They did a bathroom for my mother. They never allowed her to choose things like sinks, tub, lighting that she wanted, instead choosing to install what they had. They showed up when they pleased and went days with no communication about whether or not anyone would be coming. Mom never felt as if it was safe to go do errands, for fear she would miss them and they might never come back. After only about two months of "work"... The ceiling is not straight. The tub has marks in it that might have been caused by tools or could have been damaged after they installed it. The lights over the vanity have fallen out and damaged the vanity countertop. The toilet is not straight.

From the owner: Here at Visscher Construction and Restoration, Inc we are a full-service construction company…read moreserving the Mason, Oceana, Manistee, and Lake County areas. We specialize in new construction, insurance mitigation and restoration, residential remodels, and exteriors. We are committed to providing our clients with high-quality workmanship and customer service.

Dock installed in wrong location. I called them repetitively to ensure it was placed correctly and…read moreto call me to be sure there wasn't mistake. They put it in early but in the wrong location. I called twice the week after this and the lady said it would be moved the following week after Memorial Day weekend. That did not happen. Their solution was for me to bring my boat up and have them move the hoist with my boat in the hoist regardless of the lack of trust I now have with their ability. I find this company to have a lack of ability to follow direction from client to avoid mistakes and lacking the of ability to correct the mistake because they didn't listen to the customer and lack of communication with customer on initial request or plan to rectify in a timely manner. It was up to me to follow up repetitively and deal with their lack of interest to do the job correctly. I wouldn't recommend unless you live there and can micro-manage their work.

From the owner: The Cottage Pros LLC provides construction, property maintenance, full service insulation…read moreconteractor, plumbing, marine, and excavation services to the Benzie County, MI area.