Popped in for a simple watch band adjustment. They took care of it immediately and it fits…read moreperfect. They refused any payment. I will be buying my jewelry from these guys in the future.

I saw a slide 14K slide mount on the internet and called James and Williams store to inquire about…read morethe piece. A young girl named Melanie helped me. Their advertisement said it was a 14K yellow-gold bezel. I asked 3 times if it was solid gold or hollow. Melanie said solid. After I received the item I looked for the 14K gold stamp; there was none. After receiving the piece I called Melanie back to again confirm 14K solid yellow gold, she was quite snippy and rude. She reneged stating only the bezel was gold and the cage was not solid gold. Why was it advertised as 14K gold? If the bezel was indeed Stuller I am sure it would have a 14K gold stamp. Not a lot of integrity here! I've worked at a jewelry store. I know what a loop is, most stores have testing equipment to determine gold authenticity. I would never do business here again.

Oak Park Jewelers has a Great selection and excellent customer service. I go in for new purchases,…read morerepairs and polishing of metal.

Outstanding fine jewelers. Knowledgable and friendly staff. Always a pleasure…read moreto stop in. Peter J. Klinski

They sold a used laptop for $60. They said it was password…read moreprotected. I forgot to turn it off when I plugged it. It started on bio screen asking for password. When I bought it it showed windows screen. So I thought I could just reinstall windows But I got a hold of a pc repair shop and they said the only way to unlock it was a new motherboard. When I mentioned this to them the manager said she knows that's why we sold it This all happened within 24 hours. Thank you Ez pawn for teaching me a lesson

Don't go here , in bought a laptop here a month ago for $165.00 and now that is ant to sell it back…read morethey offered me only $63and I told the girl they should give a small jar of Vaseline along with there stupid little low offer , such a rip off people , this clearly shows you how they are taking advantage of you as a seller and a buyer. People like this won't last long . I might as well sell it myself than take it here. So now I know they are over selling there products by 100% profit Buyer beware and seller beware ... sell your stuff online and OfferUp and 5Below Sold my laptop 3 minutes after i just added it online for $180 Wow!!!!

I went in today with my sister n law, & Lucy helped us & was so helpful & patient with us, she took…read moreher time, & made sure we were happy with our items, she was absolutely sweet. We found this location on TikTok we are from Joliet & drove over an hour just to come to this location, & it was definitely worth the traffic thank you Lucy for being so sweet, & super helpful

I went to this place to get a new battery put in my Movado watch. This was the first time my watch…read morehas ever gotten serviced. The lady that helped me told me that the person that would service the watch was not in and would it would take a couple of days. A few days later they call me and tell me that the watch isn't working with the new battery. I thought it was weird that it wasn't working since it was before the battery dies. So I took it to the Swap o Rama flea market and the gentleman there opened the watch and told me that they bent a piece that holds the battery in place. He said instead of removing the piece probably by removing the screws they tried to pry it out and in turn scratching the pieces and bending the piece. So he ended up ordering the replacement parts and fixed it for me. I wouldn't recommend this place. If you do happen to do business here be very careful because if they are doing this type of work, I can imagine where else they're cutting corners or deceiving customers. Whether it's with watches or gold jewelry that they sell or buy. I mean, I got my watch fixed at a flea market for God sakes.

Highly recommend Rogers &Holland in North Riverside mall The…read moreteam is highly knowledgeable and courteous Thank you

I have a lifetime warranty on an amethyst ring I bought a couple years ago. I took it in for…read morerepairs because one of the diamonds came out and I needed it resized since I lost a lot of weight. I took it to the location at North Riverside mall and got a call few days later saying the middle stone was also cracked and that it had to go to the corporate officw for repair.I found that interesting since I never wore the ring much due work and my weight loss making it not fit. I have been without my ring March 21. It's the first week of May so now I am hopefully getting a call to pick up my ring soon. I was told 6 weeks time and I am going out of town. I would really like to have it back soon!

WATCH REPAIR REVIEW: This place is a gem. I took 2 watches in. One needed a new battery, and the…read moreother -- a higher end Tissot -- needed a much bigger repair. Jose was great. Personable, explained what was needed and kept in touch while the repair parts were in transit. You.cant.beat a $5 battery install. I got a repair quote of $300 elsewhere for the Tissot, and EcoKarat repaired it for way less than that. Great store & service. Highly recommended if you are in Oak Park or don't mind coming to the western suburbs. (Ps Love the pup!) Also: Yelp hours are wrong. They are CLOSED on Sunday.

My partner and I are getting eloped in Vegas later this week, so we were in a time crunch for…read morewedding bands. Luckily, we found this amazing gem of a store in Oak Park. Jose greeted us immediately and helped us find the perfect ring for my fiancée. I described what I wanted for myself, and he said he would be able to customize one of the available bands to what I had in mind. One hour later, I had exactly what I was looking for. He is a fantastic jeweler! The experience was completely relaxed, and he did not try to upsell us. I was pretty nervous about cost since this is all very last-minute, but we actually came out under budget. We are extremely happy with the rings and will confidently recommend EcoKarat and Jose to our friends and family.

This store has been chosen to be on the Illinois tourism list to visit in the city or state.read more

I love this hidden gem. Fred is the best at custom jewelry design and created magic with an…read moreemerald my mom left me after she passed away. I'm so thankful I found accents by Fred. His wife is also unbelievably talented with all of the handmade cards and accessories. I can't wait until this Covid-19 pandemic is over so I can just give Fred a hug for keeping my mom close to my heart with the custom necklace. Such a special place.

I had an excellent experience buying a Victorian bracelet online from this shop. The shop owner…read moreis clearly experienced and knowledgeable about antique jewelry, has fair prices, and is ethical in her business practices. My article was sent insured and nicely protected and packaged. You can buy with confidence from The Gold Hatpin.

My now financee & I went here because we wanted a vintage engagement ring. we made an appointment…read morewith Diane (not necessary but seemed a good idea during COVID), and we were not disappointed. Diane had us come into her booth (the shop is a smaller space inside a larger antique mall) and and briefly remove our masks for the camera (this is a jewelry shop, after all). In COVID times, precautions were in place, followed & reasonable (Masks, plastic screens at counter). Diane was very polite, professional & helpful. We did go to a few other jewelry stores in the western suburbs, all pretty standard. They all had a few vintage rings, but nowhere near the selection of The Gold Hatpin. We had plenty to look at and Diane was great at listening & educating us. This was helpful because my fiancee & I *thought* we knew what we wanted but there were a couple factors we hadn't considered & her input was very helpful. Along those same lines, she was not pushy in the least. Many other "basic" jewelry stores wanted to source rings from other places, construct a "vintage looking" ring, etc & we got the feeling that we were dealing with a used car salesman at times. Diane was none of that & truly a pleasure to work with. We can't recommend Diane and The Gold Hatpin enough.

This cute little store is hidden in an area I hadn't been before. Granted, I don't get to Oak Park…read moreoften and when I do I'm usually driving down Harlem or along Lake Street. I didn't even know this parking and the additional shops were here. But since we parked here so I could wander a shop nearby, I saw this one as I was wrapping up my stroll. It looked like a home decor/interior decorating sort of store, which I love since I like to look at beautiful things and imagine how lovely my home could be if it wasn't a cluttered mess. It's kind of a hodgepodge of stuff, from gourmet food items to jewelry to photo frames and other decor. I found bailene brand sea salt, so I picked some up since I can't seem to find this brand in stores any longer. They also had a few different brands of fleur de sel, which I considered getting but held off since I'm trying to avoid extra things at the moment as I prepare to pack up a house. They had vinegar de Banyuls, which I like and have purchased before and would have if I could remember what I used it for but again am avoiding unnecessary items to pack. I was welcomed shortly after entering the store but not pressured or anything. As I wandered with both a shopping basket and three month old in my arms, one the employees said she was happy to help me shop since I had my hands full; though I didn't need the help, I appreciated her offer. And something that's kind of cool is that they offer glasses of wine for purchase as you shop! Nice touch in this classy joint. I'd definitely shop here again. They had some really beautiful things (I've filed them away for when I need a photo frame). They carry seasonal items as well, so I would love to visit once Halloween has passed to see what they carry for the winter holidays.

Every visit to Oak Park means a trip to The Careful Peach. The store offers French wine while…read moreshopping their amazing collection. The staff is outstanding!!

I purchased my wedding band at Diamond Factory Jewelry and I am in love with it!! It's everything I…read morewanted, the diamonds are gorgeous and catch light beautifully. I needed a custom wedding band to accommodate my engagement ring -- this band fits perfectly flush with my engagement ring. I could not have imagined a more perfect wedding band. Not only is this shop family owned, they truly pay attention to detail. If you are looking for a trusted jeweler, I highly recommend Diamond Factory Jewelry.

Here is our story!!! My husband surprised me... on our anniversary and that afternoon, not knowing…read morewhat was going on, I ended up standing in the middle of, "The Diamond Factory!!!" ...ha ha ha.....My eyes lit up!!! WOW, what a spectacular shop!!! It was so elegant and just gorgeous inside!!! My husband wanted me to pick out a ring for our 32nd wedding anniversary!!! (with all that was going on with Covid, these past few years, we sort of missed out on our 30th) I lost my ring a few years ago, so this was the ultimate gift for me....something that I would cherish, always!!! Unbeknownst to me, my husband had already met with Rao... twice before... at which time, Rao patiently answered all of my husband's questions so that the plan could be set into motion!!! I didn't even know how to begin choosing my ring! Rao was genuinely so very nice and he led me through the process, narrowing things down.....according to my likes and dislikes! He made the day fun, easy and so memorable!!! Then the decision was made!!! I didn't even have to sleep on it!!! When it's right, it's just right!!! I knew that my custom, designed ring was the perfect ring for me.... as I knew that my husband was the perfect, custom, designed man for me!!!!! ha ha ha ha.....I LOVE my husband and I LOVE my ring!!!!!! THANK YOU RAO and MANY THANKS TO, "THE DIAMOND FACTORY," for again, making this such a memorable, fun day for us!!!! (10++++++ stars in all categories)