This is the THANK YOU note I just sent to A & P Automotive on 30 April 2015...
To All at A & P Automotive,
I just wanted to let you all know that our family made it home tonight to southern Illinois safe and sound. The "little white bus" (Ford E-450) that you guys put a new radiator on for us on Tuesday, ran great the rest of our trip back north.
I want to thank you for getting our repairs done so quickly, for your sincere Southern hospitality, and the casual small talks we had while I waited Tuesday morning.
A special thanks goes to each of your employees who helped me that morning... Mike, Jerry, Tom, and Mike (the owner)... and sorry I didn't catch the names of the finance lady at the front desk, one of your car salesmen, and the mechanic who did such a great radiator installation for us.
You all helped to turn a disastrous day into a bearable, and even enjoyable, experience for me. I told my traveling family about your hospitality and how you treated me like a "friend" instead of just a customer... they were pleasantly amazed, too.
I can see how you folks have been in business for over 30 years... your success is well deserved... and we wish you many more years of that success and good health.
Thanks again, God Bless, and take care.
--- Ken Kelnhofer Girard, IL (Retired Lieutenant Colonel, Army National Guard)
PS: The sweet tea and Krispy Kreme doughnuts were good, too !
I would HIGHLY RECOMMEND their automotive repair services ! read more