Bought an autumndeal swarovski item during autumndeals. Best secret gave 20% off 74,99-20% = 59,99,…read moreoctober 19th best secret gave 15 % extra off . After purchase customerservice pretended that my swarovski item wasnt an autumndeal. They lie and cheat customersI am closing my account. Best secret even pretended I used av20% off voucher which I didnt have. Its unacceptable and disgusting. They have the worst customerservice. DONT TRUST BEST SECRET

The two star rating is based on the fact that I simple don't like this type of out let shopping at…read moreall. But there are positive thing to say too. Firstly the outlets are divided into separate buildings, each with their own 'speciality'. This review concerns only one of them. We started on the second floor. This is and area divided into subsections for women, children and men. Everything is put on racks and laid out on tables. I can't see they don't have any nice thing, because they do! It's just that you really need to enjoy this type of shopping or enjoy saving (quite a lot of) money. To find something you like you need to go through all the items in the racks, though somehow the staff manages to keep everything sorted by size and type of clothing (sport, business, casual, etc.). The staff is very friendly and mostly keen to help you out finding something or pointing you in the right direction. There are no single occupancy fitting rooms, but rather cordoned off areas for communal fittings. When you found everything you need it's all put into a big clear plastic bag and sealed at the cash register. So if you plan on shopping big and are by public transport, my advise would be to bring a bag you feel comfortable with walking down the streets and one that's easy to carry. Downstairs the shopping experience changes drastically and it starts to look like you're in a normal store. Even with shop-in-shop concepts. Much more to my personal liking. Downstairs there is also a coffee bar that serves light meals and snacks too. The place is easily reached by S-Bahn (Riem) and a short walk or a very short bus ride. If you don't mind wading through racks and racks and racks to see if there's anything to your liking, this could be something for you! If you like (or need) be watch your spending or simply like to get the most out of your Euro, this could also be the place for you! But if you expect a more "outlet shopping village" USA style, you may be disappointed. I hope you noticed the positive things in this review. It's just not my thing.