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    ROI Online an Internet Marketing Agency

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - ROI Online an Internet Marketing Agency

    Web design

    Website development

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    8 years ago

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    Sir Speedy Print, Signs, Marketing

    Sir Speedy Print, Signs, Marketing

    (2 reviews)

    My good friend recently had a negative experience with this company. Since she was asked to remove…read morethe post this only upset me more knowing our freedom of speech is yet again being taken away even in reviews. She explained to me how the customer service was lacking as well as communication with Tina was scarce. She has paid for a product she has not even received and refused to ship. Shame on the company for asking to remove a review and poor customer service. Be ware! No recommendation here.

    I used their website to send over some computer art I wanted to print in large sizes with a request…read morefor a rough (even extremely rough) estimate as I have no idea what large color prints of high definition artwork cost to print. The reply e-mail stated simply that this is a service they could provide. I responded with another request for a ballpark estimate of the costs of different sizes and the response I received by the employee Tina Garcia was that they are priced differently based on how large they are. Either they have hired someone who is being deliberately unhelpful to the point that I feel insulted or she is so incompetent that she should not be working in a client-facing position. I called to speak to another employee or the manager and Tina answered and indicated she was the one who had sent the e-mail and explained at length the obvious fact that the pricing would be different for different sizes - again without actually providing any estimates. I asked to speak to a manager and she said that she is the manager - which blew my mind, so I suspected she was fibbing and asked for the number of her district manager. She would not give that to me and instead explained once again that different sizes of prints cost different amounts of money (again without the actual estimates for different sizes). After listening to this again, I asked for another number to speak to a supervisor and she would still not provide it and simply kept explaining. Five minutes later, I told her that I have requested a number of a supervisor 4 times without obtaining it and that if she will not provide it, I will find the corporate contact online. She then stated that the owner works in the office with her and that she could go get her. I asked that she do so and she soon returned to the phone stating that the owner, Bernice Sanders, was helping another customer and she stated I could call back should I like to speak with her. I won't be calling back ever again. Tina may have gotten away with this one, but the business lost me as a customer and now gets this one star review as their only review on Yelp. Edit: Tina apologized and provided estimates via e-mail after the incident. Raised review to 2 stars as this was still a bad experience but I appreciate that she tried to make it right.

    ROI Online an Internet Marketing Agency - web_design - Updated May 2026

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