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    Rohner Stephen PHD

    5.0 (1 review)

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    3 months ago

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    Soma Therapy - Soma Therapy is a counseling practice with over 10 highly experienced therapists and counselors who work with adults, families, and children

    Soma Therapy

    1.0(13 reviews)
    3.2 mi

    ANOTHER EDIT: Man, I tired to give Soma ANOTHER CHANCE AND THEY BLEW IT AGAIN!!! DO NOT GO TO SOMA…read more I REPEAT, DO NOT GO TO SOMA. They are so unprofessional. I've been been trying to make an appointment with a specific therapist for weeks, after no response through their message line or being able to get through on the phone I went in the office to make my appointment and finally got scheduled. Two weeks later, I show up for my appointment only to find out it had been cancelled by the provider with no explanation and zero attempt from anyone on reaching out to let me know. I wasted my time and gas going all the way out there. SOMA DOES NOT CARE ABOUT MENTAL HEALTH. DO NOT GO. Idk maybe it's my fault for giving them another try but I feel so lost trying to find a whole other therapy/med provider place. :-( Edit: I wish I could give zero stars. As a place that is supposed to help with mental health they do the complete opposite. I'm not talking about the providers there but the receptionist and the company. I don't know what's going on if they're just so unorganized, or if they flat out just don't care but I've been dealing with them for some time now and have had multiple issues. Some stated in my earlier review, which was handled so I gave them another chance but I have recently had more issues that are making me want to quit therapy. The receptionist DO NOT take issues seriously and laugh and joke around when someone if very clearly upset about a scheduling issue that THEY messed up. And today I missed my telehealth app because I was unable to join due to their new system, which I get it's difficult switching but I called 4 times, each time was on hold saying "you're number one in the queue" and then after 9 minutes of that it says they're unable to take my call, I even texted them and no one answered. They messed up my med appointment and told me I wouldn't be able to get back in for another 2 weeks even though THEY messed it up, instead of trying to make it right the receptionist decided to start talking and joking with her coworker as I was standing in front of her crying because they said I wasn't able to see my med provider because they didn't schedule the app right. My med provider came out and saw I was crying and squeezed me in thankfully but the receptionist didn't even try getting me in. After today I am done with soma. Once I find a new med provider somewhere else so I don't cold turkey my meds I will never go back to soma. I absolutely loved my therapist, Brianna. But she unexpectedly is no longer with soma? I'm not even sure what happened because no one bothered to let me know or contact me about her leaving. We had to cancel my last few appointments due to illnesses and me being pregnant. I had to go online and look to see when my next appointment was to see ALL of my appointments with her cancelled. I had to reach out to them to find out she's no longer there. I got no phone call, no message no anything about my appointments. Finding a therapist that is good and fits with my needs is hard enough but to not even have the professionalism and courtesy to let her clients know she left is baffling. Maybe I was the only one who they didn't contact? I don't know. I hope they contacted her other patients. They said "your provider is no longer with soma, would you like to be matched with a new provider" not even an apology for not contacting or anything. I expressed my frustration, in a professional manor, and said I would like a recommendations from my psychiatrist (who is also through soma) before scheduling anything and have not gotten a response since. That was four days ago. I, again, have to reach out to them instead of them being professional and helping me. Only giving two stars because of Brianna and my psychiatrist. Other than that it's a zero star for me

    They charge me 300 dollars and I didn't have any appointments illegally they will not drop itread more

    Photos
    Soma Therapy - Nora, the therapy doodle.

    Nora, the therapy doodle.

    Soma Therapy - Cissy Stiles, Licensed Marriage & Family Therapist

    Cissy Stiles, Licensed Marriage & Family Therapist

    Soma Therapy - Jenny Helms, Licensed Clinical Marriage & Family Therapist

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    Jenny Helms, Licensed Clinical Marriage & Family Therapist

    Rohner Stephen PHD - physicians - Updated May 2026

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