I retained Raff Law in January 2021 for judgment-enforcement work and remained a client for several…read moreyears.
Unfortunately, my experience over that period became increasingly frustrating because of communication, case-management, and billing concerns.
During my representation, there were multiple personnel changes involving people handling my matter. I was never informed when these personnel changes occurred. I only learned about them from administrative staff after I contacted the firm to ask why my emails or requests were not being answered. I frequently had to chase the firm for case updates, and responses often took a long time.
My billing concerns also began well before the eventual dismissal of an enforcement action. I received charges for case-status communications, clerical and administrative work, and for obtaining information that I had already gathered and provided to the firm.
Another troubling example involved Nevada. I was charged for work relating to a Nevada filing that, as I later discovered, never took place. I did not learn that the filing had not been completed until years later. After I raised the issue, the firm refunded part of the charges associated with that work.
My greatest concern occurred in 2025. In my view, sufficient diligence was not performed before pursuing an enforcement action, which was ultimately dismissed in June 2025. I was not notified that the case had been dismissed. I learned about the dismissal later by reviewing the firm's invoices. I was also billed for work associated with finalizing the dismissed matter.
I subsequently raised questions about the firm's billing and handling of my matter. On June 12, 2026, Dan Raff confirmed to me in writing that my $7,500 deposit remained in the firm's trust account.
After months of trying to obtain clarification and resolve these issues, I formally terminated Raff Law's representation on August 14, 2026. I requested my client file, a final accounting, information about the status of my judgment-enforcement matter, and return of the trust funds to which I am entitled. I followed up repeatedly and contacted multiple people at the firm, including another follow-up on September 1.
As of September 30, 2026, I have received no response regarding the release of my client file, a final accounting, or the return of my trust funds.
After being a client since 2021, I am extremely disappointed with the level of communication, billing transparency, case management, and the way the conclusion of my representation has been handled.
This review reflects my personal experience and is based on the invoices and written communications I have retained.