Doubletree by Hilton Baltimore North Pikesville Maryland is the best hotel in the world first my…read moreservice started off with me checking into the hotel at 3 PM. I met with Angel the front desk concierge who gave us complimentary chocolate chip cookies. I got our key to our room and walked into a fortress / palace. The queensized beds were made to perfection the white comforters were filled with feathers. The mattress was memory foamed. Then the next day breakfast was out of this world I met with Bobby he was our waiter for the day. He looks like the famous actor christopher meloni who is best known for playing Detective Elliot Stabler on Law & Order: Special Victims Unit. The Doubletree by Hilton Baltimore North Pikesville has every amenity you can think of the lobby is decorated with Sigma Gamma Rho Sorority colors, royal blue and gold and the manager Ms. Jae (who is a member of Alpha Kappa Alpha Sorority Inc. was awesome as well. Thank you Double Tree by Hilton Baltimore North Pikesville Maryland Sincerely Andrea B. - New Jersey

This hotel does not live up to the Hilton name. The rooms seem partially renovated which gives a…read morecheap vibe. The walls throughout the halls are scuffed so they look dirty. My room had vinyl floors with a carpet mat on one side but not the other. The mini refrigerator wasn't working. The tv had a blue tint. The bathroom had bad patching and moldy ceilings. At check in we elected to have the room cleaned and it wasn't cleaned. The lobby was nice but didn't have water or coffee. Overall do not recommend this place.

From the moment I checked in, the experience fell well below the standard I've come to expect from…read moreHilton properties. The incidental hold was noticeably higher than the typical $50 I'm accustomed to, and as a long‑standing Hilton Honors member, I was neither acknowledged nor asked about my membership at check‑in. When I inquired about receiving my usual amenities, I was told I could only choose one item--even though multiple options were displayed. The room itself was nice, but the bathroom had an unpleasant odor, and in the morning the shower never produced hot water, which is unacceptable for any hotel stay. At checkout, the interaction was equally disappointing. The staff member didn't ask how my stay was or offer any courtesy; he simply looked at me as if to drop the keys and move on. The overall lack of hospitality, recognition, and basic service makes it clear that I will not be staying at this hotel again.

This is a company without a soul. I fail ill with the flu and could not come to the hotel for my…read morereservation. Even offered to provide a letter from my doctor stating I was ill. I spoke to 2 front desk receptionists. One who kept telling me their Manager wasn't available every time I called and the other telling me the manager wouldn't come to the phone and refuse to talk to me. I spoke to customer service and they said they wouldn't help me because this location already made a decision not to assist me with canceling my reservation due to being ill. The front desk receptionists refused to provide the contact information for the General Manager. This is poor customer service. I will never book a stay with Hampton Inn again and I suggest you do the same. #boycott

Beautiful upon entry! The hotel staff were very helpful and accommodating. The lobby area is huge…read morebut yet inviting with comfortable living room seating. They have complimentary fruit-infused water for guests. They have a very popular restaurant inside, The Tillery. Tonight I heard a pianist playing which added a classy touch. My room was super spacious and clean!!

Newer Marriott in multi use development with several restaurants in walking distance. Five stars…read morefor free, secured, covered parking in a well organized parking garage across the street. Overall very good value. Rooms are standard newer Marriott and well organized. Lobby, bar and restaurant are all very spacious and nice. Comfortable seating areas for meetings or chats.

This hotel is very old and dirty. Most of the amenities are chipped or have wear. They do not have…read morea full size microwave. For the price for a long stay, it's not bad but it's not much better than a typical hotel room.

Run down - would not have stayed once we saw the condition had it not been late and we schlepped…read moreour stuff up to the room.

Stayed here with My Bf family 09-26-25-10-6-25. while their house was being renovated inside. The…read moreBeds were oh sooo compfy like plush, drown in your Dovet and bed not wanna get up comfy!!. Housekeeping kept things immaculate everyday and made sure we didn't need anything from coffee to our beds made. The Kitchenette was cool , fully stocked kitchen essentials, the coffee maker was easy to use!, fridge cleaned. Made dumplings the pots & pans great nonstick!, the complimentary breakfast was different and delicious everyday! LOOOVEd they had jars of ingredients to make your own parfaits or add them to a waffle ! in the waffle maker!.. the staff was amazing and kind and helpful. Overall I'd stay here any time with the type of customer service and comfortability of the beds and you can sleep greatly!!

First, our 1st room had a roach infestation. Walls, out of sink, on counter, on floor. When we…read morewent out in the hall while my spouse was at the front desk asking for a different room, we witnessed 3 more on the ceiling panel that was pushed up. One fell on the ground right next to my child. The nighttime clerk moved us to another room, on a different wing, which did pass my white glove inspection... Second, we have a dog. We had a late checkout (2pm). At 10:25 housekeeping knocked on the door, the door that clearly had the do not disturb sign and the dog sign. Dog (and her humans) were not amused. Im sure the guests of neighboring rooms were also not amused by my dog's barking response. Breakfast- we got there at 9;20- was very sparse. This is not a hotel thing, but a really rude human thing, when a man lifted the lid to the sausage biscuits, touched each one, and then shut the lid... that was gross. We did not eat there. If you choose too: waffle machine (it was out of batter), bagels (2), sealed muffins, scrambled eggs (dog liked), sausage biscuits (see above note) and turkey sausage were options. Juices, coffee, yogurt and cereals also available. Not the cleanest space with a lot of spillage of foods- but that is a patron issue as well as staff. (We saw no staff.) If you like roaches and don't care about germs- this hotel is for you. One positive, the nighttime clerk "D" was fantastic and responsive and also horrified by the roaches our first room.

Decent Weekend Overnight Stay…read more SITREP Needed to come into Baltimore for my baby sister's funeral (NOT the best of motivations to find yourself traveling).. THE SETUP Not really familiar with Baltimore anymore (it's 25 years) but thanks to my Hilton Honors status, I was able to pull the trigger on a room - double beds - for two (2) nights @ the Hilton Garden Inn for only $80. Along with the stay: * FREE Parking (a biggie) * FREE Breakfast * The kinds of flat screen TVs that I could connect my HTML cable between my laptop and the TV and watch my own streaming-shows. * Ice Machine ON my 4th Floor level (not this *go-to-the-lobby* bullshit) * Yada Yada Yada..... THE LOWDOWN Thumbs up. Can't complain! Not Shangri-La, but a nice solid hotel option when you need a nice play to stay as your home away from home.

This place is a dump. Long over due for renovations and when we order a room with 2 king beds they…read morelooked more like 2 twin beds were in the room. I'm not sure where the room picture online came from but looked nothing like our room.

This hotel is very disgusting. There were stains on the bed sheets, pillows, water leaking in the…read morethru the windows, the people there are Disrespectful. when I tried to File a complaint about the Yellow Stains they Said it was nothing they could do and to call front office. The shower had dark stains. SAVE YOUR MONEY!

I would suggest that for the amount that you pay weekly, your money would be better spent someplace…read moreelse. First, I want to start with the aesthetic. Everything looks nice. At least in the lobby. Exactly what you would expect for a hotel that charges almost $1,500 per week. They do serve breakfast and the hours and pretty decent. It's normally the same thing-- your general around the mill breakfast items. Past that, this location is a NIGHTMARE. You'll receive conflicting information about literally everything. And if you file a complaint, the manager, Trey, will verbally assault you and be nasty. Good luck getting a refund too. She disapproves all requests made from corporate even with the complaint issues being founded. The sanitation was non-existent. Every other day, you can say something to multiple staff members and it's normally just, 'I'm sorry-- I'll put a note in'. It kind of sucks when you pay for two beds and can only use one or you never have your toilet paper replenished. Trey literally put her hands on another employee right in front of me when I attempted to ask the employee whether what was being asked was logical and made sense. Her response was 'I am the manager and you're not answering that. Don't speak to her'. Imagine informing a manager that you don't have rags and towels to wash up .. as a female and you're staying in a hotel for approximately one (1) month. It sucks because if it was an isolated incident, I could understand. But other patrons said the same thing about having the same issues. This location might do better with better management or closing down altogether. I was so disappointed at my experience here BUT I understand that this isn't reflective of every Hilton property so hopefully, IF or WHEN I try again, my experience will be better.

Upon arriving at the location I had to ask the driver if it was the right spot, the building looks…read moreso old, the building smelled of nothing but cigarettes, the rooms was scary looking , kinda made me feel like I was visiting a haunted hotel. The young lady at the front was nice and friendly but I'm sorry I still did not wanna stay.

Absolutely disgusting environment with black mold on ceilings and egregious damage to walls…read more There's also roaches.

I have stayed at this property for 3 years in a row and it was already outdated but is falling…read moreapart. The rooms as falling apart and It amazes me that this is the standard for this two-star property.

Decent Inexpensive Stop!…read more SITREP I had to leave on short notice for a funeral memorial service, and as things tend to happen, the logistics - flights, car rentals, hotels, etc. - tend to be expensive at the last minute. THE SETUP Luckily, on this occasion, I found myself traveling into a Baltimore for two (2) nights and as it turned out, the Hilton Hampton Inn had some decent discounts through my CAAA membership that resulted in getting a rate for only $80/night for 2 nights. So I snapped that up! THE LOGISTICS * Great comfy bed * Ice Room on my 4th Floor * Awesome FREE breakfast 2 mornings in a row * FREE Parking * Just a few driveways away from the Highway Off ramps PRO-TIP If you bring an HDML cable with you, you can connect your laptop to the 50" TV screen and transform it into a 2ND monitor for your laptop! I was able to watch my Netflix, Youtube, SLING, Disney Plus, etc. on the TV while working on my projects. It was great. THE LOWDOWN For everything I needed, this was a pleasant stay.

I'm being nice and giving the Ramada 1 . The room was musty…read more There were no drinking cups. There was NO smoke detector!!!

MICE. Traveller's beware…read more When I booked this room on booking.com, as a second tier Genius Level, I had no idea this location was infested. It wasn't until I was sleeping and got up to use the facilities that I was surprised by 3 mice running out from under the bed. And..I had just put my feet on the floor. I immediately informed the front desk who claimed they had never had a claim from a guest of mice. I was skeptical and asked what my options were. He said I could move to another room...uh that would be a no...I didn't believe that room would be any different. He said my second option was a refund. I took the refund. Then I was asked to vacate the premises. Oh and 3 - 5 days for refund. Once I left I contacted booking.com. Now..I've used booking.com for a minute..I knew they would have my back. They Didn't. Oh, they offered to find me a place, however it was so unfortunate this happ ened..And... they would need to charge my credit card..If only I had paid through Them. So sorry. They have no control over e property refund. Why didn't I ask for cash? Maybe... because. I needed a Credit Card to book the room? Because I don't really carry cash like that? I told them they could cut the Customer Service BS and put a Supervisor on line. The Supervisor stated her colleague was correct, I would have to wait 3-5 days till my Bank credited me for the refund. So sorry..maybe you could go back and ask for cash refund? Riiiight. She didnt Sound like a Supervisor. Colleague, not employee? 1. Its my banks fault for not processing My refund since the refund takes 3-5 days and charging my card took less than 30 seconds. 2. It's My fault I had to sleep in my car since I didn't expect MY card to be charged multiple times, and it's MY fault for renting with Ramada BEFORE I dug through the reviews and saw that the Mice have been there for more than a year...and that the most current I could find dated less than a few weeks ago once I put in keyword: MICE. My Bad for not specifically searching for Mice. Travellers BEWARE. I will post on multiple sites, as is my right. If no one is looking out, I will try. It was a horribly, unnecessary, traumatic piece of drama that was "totally" avoidable, NOT. Traveller's--Beware