Loved this hotel, very clean and peaceful! I can't wait to go back!!…read more I also love that there are two restaurants right in the lobby so you can have the perfect staycation!

Great for business travel. Ariel Preserve was quiet, comfortable, and easy to work from, which made…read moremy stay very convenient. The rooms were clean, well maintained, and the overall atmosphere was calm and professional. I also loved Grillfire, the restaurant in the hotel. The food was excellent and it was such a nice place to relax after a long workday. Overall, a great stay and I would definitely return.

Overall, not bad for one night stay…read more The good: - Bed was fairly comfortable - Room was spacious - Front desk was courteous - Check in was very easy - Room was quiet - close to airport and cruise terminal The not-so-good: - The TV remote didn't work. I had to visit the front desk 3 times before getting one the worked with our room TV. - The TV itself was hard to figure out. - Bathroom floor was dangerously slippery when wet. - Breakfast was just ok. Nothing to brag about. - Shower was dark (low lighting in bathroom) Overall, if I need a quick overnight stay I'd stay here again. No frills, but comfortable.

IGNORE the signs inside the terminal--Complimentary shuttle is NOT with the others on the lower…read morelevel so you need to be upstairs with departures at door number five! Breakfast is pitiful. No apple juice, no English muffins, no bowls for cereal. There are bananas but you have to ask because they are behind a door! I like BW but this was the worst. Otherwise, the room is quiet but you"ll do better going out for breakfast....

I stayed at Holiday Inn Express Elkridge on August 14-15, 2026, and the experience was…read moreunacceptable. The first room (411) had heavy humidity, broken shower and sink fixtures, hair in one of the beds, filthy vents, and a bathroom door so swollen from moisture that it could barely open or close. There was also red or pink discoloration along the bathroom molding that looked like mold. The air felt wet and unhealthy, and freeway noise made it hard to rest. Management moved us to Room 314, but that room also had serious issues: a strong mildew smell, mold spots on the lampshade, a dirty tub, and it wasn't even the room type I reserved. The humidity and air quality problems seemed to affect the entire property. IHG chat support and the night manager were unable to resolve the situation, and at one point we were even taken back to the same unacceptable room we had already rejected. Customer Care said they could only act after checkout. By 7:30 AM, the air quality and noise were so bad that my family decided not to stay the final night. I also had a third night booked using points and cash, but I had to cancel it because the hotel could not provide a clean, safe, or acceptable room. Although the hotel was contacted several times, the General Manager, Kim, refused to contact me to remedy the matter. I was told by the marketing manager, Nita, that Kim would call me back within an hour, but no call ever came. I had to call the 1‑800 IHG number for a fourth time within minutes of speaking to the hotel again, only to find out that after three days Kim finally responded just to deny my refund request. The lack of communication and refusal to address the situation made the experience even worse. This hotel needs major maintenance and mold remediation. Staff were polite, but the conditions were not safe or comfortable. Case number: 10601927613.

Front desk staff are polite, professional and friendly. Lobby easily packed due to small space. The…read morehotel is cashless!! Which is great for most, if you still like using cash for small purchases you should be aware. Parking lot wraps around the hotel and lights were off in the lot when we arrived at night and before sunrise so we were thankful for the thaw. Prices vary dramatically depending on whether you stay in regular or wellness rooms. I wonder if the wellness rooms are cleaner and more comfortable aside from the hypoallergenic treatment and an air filter. If you prepay for the breakfast and have an early day then you might want to reconsider. The breakfast starts at 0630. Rooms are not sound proof so be prepared to hear the noisy guests transiting the hallways and loud cars.

The Cambria hotel is located in an area near the casino, gas stations, and restaurants. There is…read morefree parking surrounding the business. The hotel also offers a free shuttle from the airport. The hotel is modern and clean. The rooms had tv's, a microwave, refrigerator. We did ask for an extra blanket and it was never brought up after an extended period of time. We called back and it was later brought up. Overall we had a good experience at the hotel.

Overall great stay for two nights . Our complains has to do poor choice on bathroom. The faucet…read morethe weather barely coming out low pressure. The shower head no adjustment for water coming out. You barley could see do to the track lightning. Our room was and clean . Overall hotel was clean and the property is being maintained.

We had a wonderful stay here recently. It started with a very pleasant check-in process. The staff…read morewere just the most helpful, pleasant, friendly, and cheerful. The suite was perfect and clean. The continental breakfast was included. Overall, a wonderful experience.

Checked in on the 17th 18th 19th room was clean only complaint was given the room with a loud air…read moreconditioning unit. Although maintenance was called and he stated oh that was the normal sound of them. I went to a family members room and it was a few of us in the hotel that day. My unit was the loudest units

Home2 Suites always provide a decent-or-better experience. This one was in the "decent" area of…read morethings. We arrived close to midnight, and while it's good that the property is locked for safety, we couldn't get in because only room keys worked, and we didn't have ours yet. After just a few minutes, though, we made eye contact with someone working there, who was friendly and welcoming. An intercom system could be useful here, or something of that nature? The hotel room itself was clean and well-appointed. The bed is hard, as it is at this chain, but we still slept well. What's less successful is the pillow situation. It is a room for two people, and there were three pillows. We didn't think many would be working around this time of night, so we didn't call down to bother them. But only three pillows? What's more, they were almost hilariously bad - lumpy, feeling like little more than a sack of cotton balls! Upgrade the pillows, guys!

am writing to express my serious concern regarding an incident I witnessed involving Attorney Juny…read moreE. Francois at the Home2 Suites by Hilton near Arundel Mills in Hanover, Maryland. Ms. Francois appeared to be attempting to document a complaint about her stay when hotel staff contacted the police and demanded that she leave the property or risk being arrested for trespassing. Watching a Black woman and Hilton Honors member face the threat of arrest for raising a customer-service concern was deeply disturbing. Guests should be able to submit honest feedback without being intimidated, removed, or subjected to unnecessary police involvement. Regardless of how the original disagreement began, the response appeared excessive and inconsistent with the respect, professionalism, and hospitality customers should expect from a Hilton-branded property. Because of what I witnessed, I do not feel comfortable staying at this hotel again. I stand in support of Ms. Francois and respectfully request that Hilton: 1. Conduct a thorough and impartial investigation into the incident. 2. Review the actions of the employees and management involved. 3. Explain why law enforcement was contacted over a customer complaint. 4. Confirm what corrective action and staff training will be implemented. 5. Provide Ms. Francois with an appropriate response and resolution. This incident has seriously damaged my trust in the Hilton brand. I hope corporate leadership will treat this matter with the urgency and transparency it deserves rather than dismissing it as an isolated customer-service disagreement.

The good: plenty of parking at no charge and the breakfast was included. The room had a full size…read morerefrigerator and mini kitchen, which was nice. The bad: Constantly under construction with wires hanging from the ceiling. Front desk was not friendly or helpful. I had electrical outlet screws scattered across my room, 9 in total. Unfortunately, I stepped on 5 of them barefooted before I found them all. I took them to the front desk, and all she could say was, "That's weird " I asked for a water bottle fill station and she said it's in the gym. There wasn't a fill station. I told her and she said, "I guess it's not in yet" How about you learn a little about the place where you work! The shampoo bottle had been opened and the dish soap was empty. After housekeeping came, I had to ask for more soap. I inquired about checkout and if my receipt would be emailed. They said yes and 3 days later I had to call and ask for the receipt. That was an ordeal in itself. Nobody would answer the phone so I had to call the new reservation line. They keep trying to get me to buy promotional vacations and said I have to call the non reservation line. What a joke. I recommend staying somewhere else, even if you have to pay more. Not worth the aggravation. The place feels a little dirty and unkept. I will not stay here again.

I recently booked a room at this hotel even though I live in the area. Due to recent events in my…read morepersonal life, I just needed a quiet place to be by myself and have a restful night's sleep. NOTE: This hotel sits right next to Route 95 in the Jessup/Elkridge area. But to actually get here, you will be going through a residential area with several turns in both directions. Listen to your GPS, they will guide you here! My reservation was made for a King Suite Accessible room as I need the provided bars in the bathroom and shower for assistance and safety. The bathroom had a low entry tub and along with the installed bars, it worked for me. The room was comfortable and clean. And huge! Upon walking in, there is a living room sort of area with sofa, coffee table, desk/chair and TV. Then you walk into the area where the bathroom/tub is on one side and a sink vanity on the other side. Through another door is the bedroom area which also has a TV and padded bench for luggage or seating. There is also a closet in this room with a full length door mirror. I was on the second floor, there is an ice machine room next to the elevators, you need your room key card for entry. Shower pressure was great, water was hot enough. I slept very well. Breakfast offerings were the standard fare of various cereals, yogurt, two waffle machines and sausage and those hotel eggs. Also, bread and bagels for toasting and some packaged mini muffins. There is an indoor pool and exercise room but I did not have time to check those amenities out. DISCLAIMER: No, this is not a five-star or even a four-star hotel. But for the price, location and the fact that it met my needs, I have rated as I have.

We were so looking forward to our b&b experience at The Wayside Inn when visiting for a graduation…read more We prefer non chain overnights and found this online with great reviews. Joe, the owner, is very kind and hard-working...he handles cleaning, cooking, yardwork (a huge lot that would take someone minimum one full day a week to take care of), greeting and guest check-in, and accounting for a 200-year-old building with six or seven rental rooms. It's an impossible task for one person, and that's clearly reflected in the property's cluttered and only lightly cleaned appearance both inside and out. Our two room "suite" was very dusty. Out of season holiday decor, stuffed animals and character decor are out of place in this historic home. The listing photos and website are quite outdated and don't show the current state. With some additional help and TLC, this place could be wonderful again.

Joe is a very hard-working owner, handling maintenance, cleaning, cooking, yardwork (a huge lot…read morethat would take someone minimum one full day a week to take care of), greeting and guest check-in, and accounting for a 200-year-old building with six or seven rental rooms. It's an impossible task for one person, and that's clearly reflected in the property's cluttered and only lightly cleaned appearance both inside and out. The listing photos are quite outdated and don't show the current state. With some additional help and TLC, this place could be wonderful again

Very nice hotel. Rooms are well equipped and everything works. Lots of outlets, and the hotel staff…read moreis excellent. The restaurant is great also. Meatloaf, mashed potatoes, and the grilled veggies are fantastic, and a good deal @ $14.00.

Violet you are turning violet Tv is blue pretty sure I was…read morein this room a few months ago, still blue. Gave us the upgrade which is always appreciated

Everything could improve. From service to cleanliness. I chose a smoke free stay and the smoke…read morepermeating in the hotel. The room is musty, damp and dirty. The manager was rude at checkin and I was the only person checking which took over 25 minutes. This Marriott seems like the standard of the red roof inn. I would never stay here again. Matter of fact I'm am looking for a new hotel now'. This is atrocious and I'm tremendously disappointed in the brand.

Wasn't impressed with the overall appearance (lobby was junky unkempt) staff was ok not too…read morewelcoming. Secretly charged my card a $100 incidental charge as if there was anything in the room I'd take . Front desk worker took my credit card and entered it into the computer screen. There's is reason to take a persons card and type card info into computer without telling me why. Who knows what information was being uploaded. That was very disturbing to me Room was ok lamp shade had a few holes at the bedside. Curtains need to be washed was looking very dirty . Housekeeping never changes linens (2nights) never knocked to ask .there was no do not disturb sign on the door. Even when I left for hours and returned still no housekeeping. Room on the 1st floor was right completely next to the elevator. I could hear every single motor sound all night and it kinda kept me up. Something about being on the first floor in the back facing the parking lot isn't fun. The black out curtains didn't shield the light from the outdoor parking lot street lamp This hotel needs to put in their information packets that there is NO HOTEL SHUTTLE SERVICE. And you'll have to uber/Lyft/taxi -even though hotel is 15 minutes away . I emailed them days ahead to ask -no response! Overall I didn't enjoy here . The only good thing was the big mall across the street..