Make sure if you cannot climb stairs to request first floor. They do not have elevators and very…read moreunwilling to work with the situation. I saw a Navy Veteran that could barely climb the stairs. It was a struggle. Luckily for us we had several rooms and someone that was assigned first floor was willing to switch with our 87 year old mother. I have never stayed in a hotel of this style that does not have an elevator. Very big topic of conversation in the breakfast room.

Went here this afternoon for LT wedding anniversary of 50 years and was a wonderful venue…read moreexperience. Have been here several times in past for group parties during Kentucky Derby event. Most of same group today. Beautiful setting in the lodge. Food is catered in most of our times here and always great menu options. Highly recommend this. Hotel rooms we didn't look-see today but have previously and are beautiful and would be great to stay here. Really nice everything.

The owners are so helpful and so kind! Beautiful and relaxing place to stay, comfortable beds and…read morerooms and a beautiful view of the north loop river! The breakfast is all homemade and delicious! If you're looking for a place to come and relax, this is the place.

This was an excellent hotel. Everyone is friendly, from the hotel to the bar staff…read more We stayed in a room with a balcony. The room is large and well equipped. Plenty of sitting space. The bathroom had a shower and a large mirror. There is a kitchen area off the livingroom The bedroom was large and had a door to shut off the livingroom. The bed was very comfortable, too.

Had to change rooms twice because there was water leaking on the floor in the bathroom and wet…read morecarpet in the bedroom area. If you're assigned to the old part of the Arrow hotel, SAVE YOUR MONEY and time!!! It's a dump

Typical Midwest small town hotel, but very clean. I'd equate it to a Motel 8 or better…read more The room was big with a seating area. The price was right for the area. The bed was comfortable and the air conditioning worked. What else do you need?

Overall a pretty standard experience at this hotel. Staff was friendly and place was clean. The…read morebreakfast provided is pretty meager but it's better than nothing if you're feeling cheap. They actually had gluten free oats for those in need which was nice. We paid for the Jacuzzi tub and were a bit disappointed that it barely fit the two of us and kept draining water so we had to have the faucet running the whole time. The free Wifi worked well and they have complimentary Andes mints in the room and Otis Spunkmeyer cookies at the counter. If I'm in Broken Bow again I'd stay here.

5 stars! Shoutout to Tyler who was genuinely so nice helping us find a place to sleep as we cruise…read morein at 2am on our road trip to New York. Our previously booked hotel (shoutout Ramada Inn in Platt) managed to take our money from a non refundable pre booked reservation then sell our room to someone else. Which ok stuff happens. But then they proceeded to be absolute jerks about it lol. So Tyler was a breath of fresh air in an otherwise highly unpleasant evening for us. Time to dish out the raises fam, get Tyler that next promotion asap!

I wish I could give 0 stars , the night time desk clerk was 100% cracked out of his mind didn't…read morehave any customer experience, did not know what he was doing one bit, was unprofessional cursing and you can tell he was on something

Pool broken (empty), ice machine broken, body wash ran out and was told they are out, was told the…read morepool and ice machine have been broken ever since she started working there, musty smelling. But tv worked. Would recommend staying elsewhere

This hotel was AWFUL. Ice machine broken, pool closed, TV didn't work and toilet was not working…read moreproperly. The carpet in my room was buckled. Bathroom was old. The whole place needs to be renovated. The owners need to decide if they want to be in the hotel busIness or not. Choose a different place to stay....this hotel is a mess​​