Every sales person here probably take the class like "how to be rude to customers" If they think you are not going to buy expensive stuff, they change their face and give you an attitude. I been there to get simple stuff few times and always like that. read more

KATHY!!! KATHY!!! KATHY!!!! The same lady that everyone's posting about named KATHY. You are the same type of woman even from two years ago. It's truly saddened to see you being this way. This lady was working by herself. There was a lot of people at the cash register. I was there to go purchase eyebrow pencils, and it was on the opposite side of the store. I was there with my two little ones. She made it loud and clear that her presence was there and that she was keeping an eye on me as if I was about to steal something. I KNOW THAT ENERGY. I AM KOREAN AND CAN READ A ROOM. 그 만큼은 눈치가 있어요. I was walking towards the cash register, but I was walking closer towards the food court to make it to the cash register which was around the store. That lady yelled at me and asked me how can I help you? As if I were to walk away with used tester pencils when I was holding them to eventually ask her for them. So I spoke in Korean and yelled back at her and said I'm waiting for you to finish so you could help me. I'm pretty sure she felt embarrassed because surely after she was assisting me and told me how beautiful I looked. Then once I was there to purchase when I needed to because I only had Apple Pay, she said that there was a minimum purchase dollar amount for Apple Pay. So I looked at her and I just walked away. Moving forward any type of cosmetic things that I need. I'm going to a different store. KATHY, YOU MUST HAVE BEEN SUPER BULLIED GROWING UP FOR YOU TO BE THIS WAY READING THE OTHERS REVIEWS EVEN FROM 2 YEARS AGO. 아줌마 가족들 미국에서 사시면, 아줌마 위해서 기도 좀 해달라고 말씀 해 주세요. read more

I give zero stars matter of facts witnessing Rodeo Cosmetics's employee pushing a chart away from a legally, blind, elderly that is handicap this is serious she could've hurt the elderly lady badly. There was no remorse or apologetic after this incidence, I have contacted the owner of Rodeo Cosmetics Facebook and phone calls there was no response. Abuse elderly person is wrong in many levels. read more

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Such clear racism, went in here to look with my siblings, we are clearly Mexican, as soon as we walked in both ladies, an older one with a reddish short bob haircut and a younger lady with long black hair came out from behind the counter, did not greet us all and just followed us throughout the store, two Asian ladies walked in, they were greeted and not followed, I was looking at a display lipstick and the older lady was on my back, that's what caused me to leave. As soon as we left both of them went behind the counter. I have never experienced profiling and as a person who works to catching people who steal this was just such an unpleasant experience. I would not recommend this store to anyone who isn't of Asian descent. read more

do not shop here. extremely over priced products. when i compared prices online its almost $15 over. the old lady will get really close to you and watch you, stare at you the entire time. both employees made me feel really uncomfortable and uneasy. it was a really bad experience. made me not want to spend my money. won't be surprised if this place closes down soon. read more

I went in there to look around and immediately the employees got up and started following me. They didn't introduce themselves or provide any customer service they were just staring at me and my boyfriend. Me and my boyfriend could feel their eyes following us. The products prices were marked up, I don't mind paying those prices but the employees didn't even say anything to us. One of them moved a product aside just to get a better view of my boyfriend who has tattoos. Please don't shop here it feels like we were being watched by vultures by the way we looked considering I'm dark and my boyfriend has tattoos that were very visible. read more

Just left the store we were only browsing with my sister and cousin (we are not Asian btw) and one of the older ladies came around the counter didn't even greet us or anything but kept watching us and tailing us. The second employee stood near us as well. Finally we're looking at samples and she's breathing down our neck not even saying anything just staring and has yet to even introduce herself. Two other girls, Asian, walked in and we felt uncomfortable so we left and when we turned around we saw the two employees return behind the counter as the other two guests browsed without being monitored. Talk about racial profiling and not even trying to hide it. DONT come here, selection is super limited and a shameless cash grab. Btw the older lady had dark reddish hair in a fried bob with mismatched brows and the second employee had long black hair and was younger. read more

i really love shopping at rodeo cosmetics. their selection is great, employees always available to help, AND they give out generous amounts of samples and free gifts! by far the sweetest makeup/skincare employees that's out there. i highly recommend this place!!! 10/10 read more

Rodeo Cosmetics - trendy makeup as seen on social media! :) - Cosmetics & Beauty Supply Near Me - Garden Grove, California

Be cautious when coming 2 this place! They tried 2 get over on me for like the 2nd time.The lady tried to charge me for the bigger product when I was only wanting the smaller one. They try to rip you off & then act stupid when u catch them! They r tight with their samples! I spent like 200 & they don't even want to give u the sample gift bags they're supposed 2 give u for spending that much! read more

While I do admit they have a good selection, there's a reason why this shop is empty. I decided to browse around surrounding areas while waiting to be called for Kaju. This place was inside Hmart so I figured, why not? I could use some more makeup and skin care products. First off - the layout's a freaking maze so you have to go around in circles to really browse the selection. I wouldn't have had an issue with this if it wasn't for one of the workers following me and my boyfriend around like a hawk. Like what, are you afraid that people will steal? That's why you set up security cameras so you can be secure while not destroying a customer's shopping journey. Indications of lack of business and management experience. It's rude to stare down your customers and extremely rude to be making faces while they're looking at things to buy. So, I left and ended up buying cosmetics from the competing shop down the hall, lol. read more

I shop here once a month. It's my go to cosmetics store for Korean branded lashes. They have a good deal 2 boxes for $7. It's a small one stop shop for your beauty and skin care needs. They carry a huge stock of Shiseido products as well as Guerlain make-up. The ladies here are really nice although they are hard to understand sometimes because they are not fluent in English. I always receive friendly and helpful service. If you like premium make-up and skincare brands then, come check this place out! read more

These people, like the clothes store and tofu restaurant in the same strip, are completely racist. I walked around the small store waiting for my parent to make her purchase. The Korean sales woman literally followed me around the entire store, practically hugging up on me, without offering to help me at all. The Viêt girl that works there is very sweet but won't wear a mask properly, so it does no good. read more

I always replenish my Sheseido skin care here. For every 200 dollars purchase you get a free facial, no expiration. I didn't realize my 10 yr purpose of probably 5 k earned me so many facials. I was in 7th heaven. Granted they don't speak English perfectly, you know what you want. Mother's Day is May every year. On Fridays , Saturdays & Sundays they have English & Vietnamese counter ladies who will demonstrate their products appropriately. All trained by Sheseido Corporate office, certified by Japanese Sheseido. Don't miss gifts & extra Korean quality items, I once had gifts like high end blankets, luggage & purses with travel size samples. I am impressed and have been their loyal customer for a decade. Mother's Day specials are on effective immediately till supplies last. read more

I don't really stock up on make-up. A little lip gloss and I'm out the door. When I do spend money on make-up, I tend to buy just a few brands. I come here for Shiseido lip gloss and Guerlain lipstick. It's a smallish cosmetics boutique right next to the California Market. They have boxed sets, perfume, and soaps. They have a variety brands that I usually overlook. I get my Shiseido and Guerlain, and I'm out. Most of the saleswomen speak limited English. Usually English isn't their first language, but they try. If you don't speak Korean, be patient and speak a little slowly. They're all very helpful. read more

Asians are extremely racist towards each other, and Rodeo Cosmetics is the prime example of this sort of deplorable behavior. I've worn sweats into an Hermes store and gotten better, more courteous service. The ladies here will literally stalk you and haunt you, and the instant you don't respond to their "Annyong haseyo," you automatically out yourself as a non-korean, and from that point on, prepare to be stalked within an inch of your life. Whether you're looking at a $90 bottle of fairy maiden virgin honey dew extract or a $1 sheet mask, you're going to be observed by a sales lady standing 6 inches from you. You will not be allowed to simply browse in peace. You will be observed as closely as a black man inside a Sak's 5th Avenue. I'm not exaggerating. There are a lot of excellent cosmetics selections, including brands most people won't be able to find in stores. But in this day and age, there's really no reason to go to a store that treats its customers so shabbily like this one, unless one has a need for instant gratification (which, sadly, I sometimes do). Avoid unless you have a desperate need for a snail mask (yes, they do exist...). read more

surprisingly terrible. I'm korean-american and the lady said her daughter was my age. so I guess that gave her all the reason to talk down to me, not look me in the eye, not answer my questions, ignore my comment that "I already have that product and I don't use it because I don't like it" as she basically blames me for not liking it and carries on about how I should use the samples of the product in question. I even asked her to give me a different product sample and was simply ignored. I was not done shopping but the lady carried over the item she had retrieved for me to the register and rang me up. I guess I was done.. I have been having bad eczema on my face and it's getting embarrassing. I asked her to give me suggestions but I guess she forgot or maybe she wasn't listening .. I worked in a korean cosmetic shop for many years.. the best lesson I ever learned in customer service -- a happy customer does a business good. I will not return. at first was feeling guilty for feeling so upset because I know a little about standing on the other side of that counter.. but I broke my butt to treat customers with respect and I see no reason to expect less when I am the one purchasing. read more

Do you enjoy being stalked or harassed? Maybe even accused of looking suspicious because you brought your tan boyfriend in the store with you? How bout getting mistaken for Korean and when you don't understand then get immediately rushed out the door?! I only come here because they have this liquid eyeliner that I can't seem to find anywhere else. Otherwise.. Every one do yourself a favor and check out Amore on Bolsa and Magnolia near the BofA! Hands down great customer service, same kpopskincare, better prices AND without the Kim Jong-unness! For reals. read more

The reason I went here was because it was only close to home, most Korean high-end cosmetics get a thorough price, so I know the price of any cosmetics store is the same. Each store is competing with each other for customer care and service. When I visited for the first time, they made me a point card that was dropped upon purchase, but after every purchase they said they couldn't find my point card, and said if they find it later, they will earn it. Honestly I really don't matter the point card, all I want it, better and continuous customer care. Seems that's not good customer service. Not just one time, but every time. if they can't do the right point control, shouldn't do that anymore, I stop by and bought cosmetics today and got the same happen again. On the way home, I got angry and went back and returned, and when a formal protest was made, the man who appeared to be the owner was behind counter, he saw at everything, but he just seemed to have no interest. There was no effort to solve the problem. I been so many other cosmetic stores, but never seen this terrible store. Now I understand why many customer had been one star review. read more

Zero Stars do not get scammed by this company. They demo products that make it seem like they work and then sell inferior garbage to you. We were lured in off the street. There are no refunds after you get the mechandise and see it does not meet the promised made to you. Buyer Beware!!!! read more

honestly this is the reason why people rip on koreans for being rude and lacking in service. they are sooo effin rude here...super snooty too ugh...u crazy ajuhmma older ladY) with ur nose to the sky get a life..!! basically they sell shiseido, guerlain, vov and some other brands plus the few array of perfumes and nail polish and hair dye. anyways we walk in and we get the worst sales lady possible. basically she could careless what we want. we ask for a shiseido pressed powder compact because my mom needs one for my aunt she asks for it a darker shade then her skin tone. shes rummagin through not really caring pointin here and there..."this one??" nonchalantly she continues... "that one" not even LOOKIN at what shes pointing to...wow finally we pick it and they have those free cosmetic sample bag deals if you spend so much yanno~ so my mom asks for the shiseido face mask to make the quota. and shes looking around aimlessly...like OMG do you wana doo your JOB?! btw the place small like gas....like fart!! i kid you not. and they blame the food court however we went to the food court after and we didnt smell anything remotely close to that nasty smell... neways ive digressed from my point. she doesnt care!! then we go to check out and she asks which samplemakeupbag we want. my mom asks if they have a sample of face serum too and she gives my mom a pitiful look and a sigh...a SIGH!! for heavens SAKE you are a makeup store you are supposed to hand out samples so we come back for more! let alone the fact we have been coming here for YEARS maybe a decade! blahhh service sucks... only reason why we come back once in awhile is because they have a pointsystem if you go here make sure to sign up with them and give them ur bday when you come by to rack it up for a tiny gift ever so often its my moms bday soon too and they were offering a few makeup remover tissue thing. we didnt bring the paper. she looked up our account and knew her bday was a few days away and still was being anal about handin over the $1 tissue. psh we dont want it! read more

These Korean ladies were super sweet and helpful when I told them I wanted to purchase a set of Ohui product which costs about $150. I was told each dollar I spent I get 1 point and for 200 points I get a free foot massage voucher or 20% off or something. The Next 2 times I came in I bought a bottle of sunscreen for $40 and something else for $30. No one asked for my name and birthday to write down the points for me. I was a little upset but I let it go. The last time I came in and made a purchase of $50. The lady did NOT ask for my name and bday. I had to ask her: "do I get points for this purchase?" Then she pulled out my record and wrote down my points. At this point I am pretty sure I have enough points for the voucher but guess what? I am not coming back to this store because these ladies are pretty rude when they notice you're not buying a lot. I'm checking out other places and if needed, I'm just gonna buy from Amazon... read more

I came like 10 minutes befor they were closing. It was uncomfortable looking around because the worker followed me everywhere. I bought a few items for fun . Ok not sure if I will go back because she follows me around and I have no space to look at things comfortably. read more

Honestly, reading these reviews here are outrageous yet... hilarious. I've been to rodeo cosmetics every Monday for a month because I want to pick up some high quality skincare and literally, everyone is so nice. Especially Jenny Kim! She introduced me to O HUI and gave me so many samples, I can literally get by one month with these samples. Despite the language barrier, she understood what my dilemma is which was acne scars and unbalanced complex on my skin and got me items that would help me and it did! When I saw something that would catch my eye, I would ask her if I can have a sample to try it out and she gladly gave it to me no questions asked. I'm so grateful for you honestly because as a college student with all nighter and working, she basically saved my skin. Every 1-2 star reviews are childish and so ridiculous, I was laughing while reading. Anyways, 10/10 would recommend. read more

Rodeo Cosmetics located at 322 N Rodeo Drive and dba ADORE Cosmetics...BEWARE! This is a TOTAL SCAM and buyers beware. We were approached by a salesperson outside of the shop on Rodeo Drive telling us they are having a special. Normally they only sell to the rich and famous, but today they are allowing consumers to try their products and buy for half price. The person put something under my right eye that made the bags disappear immediately. Normally selling for $1199...today only it is $599. The only problem is that is doesn't work. I don't know what she put under my eye, but before leaving (after I bought it), the bags came back. The product that I bought didn't do the same thing when I put it on. I took it to my doctor who laughed and said it should be $5.99 not $599. They stamped on the receipt "ALL SALES FINAL". When I called American Express they advised that I try to return it and if I don't receive a credit to dispute it. I sent it back registered and it was refused. It sounds like there are a lot of others in the same situation. The credit card company is backing me up. I am also contacting the Better Business Bureau and the Beverly Hills Chamber of Commerce. If you didn't buy it...you're lucky. If you did buy it, they have a no return policy that the credit card companies have to honor until they get enough complaints, which are starting to mount (check the YELP reviews under ADORE). I am presently contacting the Better Business Bureau, Beverly Hills Chamber of Commerce, and in process of taking them to small claims court. read more

This is where my Wife shops for all her skin, hair, cosmetic needs. The staff here is very helpful, and knowledgeable upon your needs. It's very nicely organized and clean inside. It's a big store kind of like sephora with a asian twist. I never personally got anything for myself her , but they do have stuff for men, so don't be shy to come on in. Cindy is usually who takes care of my wife when she's there. read more

This was always my go to spot to get my face wash n moisturizer. I like how they always give u masks and face wipes. Just a little thank you. Somehow they always get me to buy a bunch of shit i never use. Which is fine i dont mind. I like trying new things. I didnt mind spending 600 a visit on stuff that is either in a box under my sink that i throw away every 2 months. But today i came in wanting to go back to my shiseido the skincare line. All the other crap i dont like. But yes they had no more which i know since the line has been discontinued but just maybe they had a few. No such luck. So i ended up buying nothing. Cindy tried to get me to buy some other moisturizer. Today i checked the price. 260??! Well im not spending tjat type of money these days. O she wasnt quite hospitable then. hahhaa never shall i set foot there again. Rude. read more

The ladies here are always breathing down your neck when you walk in. I noticed her following me so I started to go in circles around the aisles just to see if she would be ridiculous enough to follow me and she did. I prefer palace beauty in Irvine, they have better Korean cosmetics and also the face shop in Buena Park. read more

I came in today and looking for some news products to try. Since I have been using shiseido for almost 10 years, I just want to switch up to something news. For some reasons, I don't feel like the skin care I use is not working for me anymore. Anyhow, when I came in the lady ran from outside in and greeted me. She asked me what do I need. I told her that my skin feels dull and I want somethings news to replace my Shiseido kit at home. She kept asking me what do I need, so I thought she didn't understand what I said, I told her I need a new skin care products, something with cleanser, toner and moisturizer etc...she said"Oh clean eh" then show me the section where they have all the cleanser. I was like okay, I asked her what do you think I should use? (Since I can't speak or read Korean)I told her I have combination skin and a bit of redness on the cheeks and is there anything to treat that. She said "red go to the doctor, this is all we have" I was flipping out. Did she just tell me to go to the doctor? Okay well thanks for being very helpful. I sure learn a lot about your customer service, so rude and unhelpful at all.I felt like She just kicked me out of the door, so I left empty handed and too bad I will never go back here. read more

my gf likes this place. service is good.

I came in looking to buy some cosmetics, when I tried to ask one of the lady what type of skin do they think I might have, is it dry, oily..?? The manager lady name Cindy Chung approach me and start to speak loudly in a very rude tone of voice of which I could barely understood of her strong accent while all of the other sales ladies stood around her gazing at me with their mean look, the manager and her staffs are a bunch of old rude Korean women that speaks non- English, gave customers dirty look, stood around staring at customers, what a horrible experience in a Korean cosmetic store, I would never come back, and obviously I walked out not purchasing a thing! HORRIBLE CUSTOMER SERVICE, BEWARE!!!! DO NOT COME HERE!!!!! read more