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    Rocky Mountain Endoscopy Centers

    5.0 (1 review)
    Open • 8:00 am - 5:00 pm

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    14 years ago

    Great, friendly staff made me feel very comfortable.

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    Concentra

    Concentra

    1.8(16 reviews)
    0.6 mi

    I rarely leave negative reviews, but this experience deserves to be shared…read more My wife went to Concentra because she was experiencing severe lower back pain that she had never experienced before and was genuinely concerned. She first visited another Concentra location, where she was told her insurance would be be accepted at the Thornton Parkway clinic, so she drove there expecting to receive care. She arrived at approximately 4:00 p.m. After reviewing the clinic's hours afterward, we learned that the normal last-patient cutoff is generally between 4:15 and 4:30 p.m. Despite arriving within that window, she was told they had stopped seeing patients at 3:30 p.m. If that was the case that day, why was she sent there in the first place? The front desk staff was rude, dismissive, and showed no compassion. My wife wasn't looking for special treatment--she was simply seeking medical care while in significant pain. Instead, she was made to feel like an inconvenience. What concerned us the most was being told that she would be "better off going to the emergency room" without anyone checking her vital signs, asking meaningful questions about her symptoms, or having her evaluated by a medical provider. Recommending that someone go to the emergency room without any medical assessment is both frustrating and concerning. She wasted valuable time driving from one Concentra location to another because of inconsistent communication, only to be turned away while in pain. That's time she could have spent receiving appropriate care elsewhere. Healthcare starts with treating people with respect and compassion. Unfortunately, that is not what she experienced at this location. I hope management takes this feedback seriously and addresses both the poor communication between clinics and the lack of professionalism and empathy shown at the front desk. No patient seeking help should be treated this way.

    The nurses are very rude, inconsiderate and seem unable to do their job. When I arrived on…read morecrutches, which I was struggling to do, I asked for a wheel chair and all 3 of the ladies in the front acted like they didn't hear me. The center looks ghetto and like it is struggling to stay afloat. The doors are not automatic doors and everyone there is way too busy to help. I literally almost fell down because a customer was walking through quickly while I had just opened the door, he bust through and I almost fell. When I went back to get X-rays I had to ask 3 times before getting super firm and demanding a wheel chair. Then when I got into the x-ray room the rudest nurse, grabbed my foot and was pulling it back and forth without out care or consideration for my injury. Finally, the exam was over and I needed to check out. When I checked out, I told the nurse what the doctor had said. She only scheduled 1 of my apts and I had to call back to get the other apt on made. I have also received medication for a knee when it is my ankle that is injured. I was never told I was being sent medication and so all I can assume is the nurses were too busy and accidentally sent me a medication meant for another patient. I never wanted to go back to this clinic again but had per workers comp claim. It was the same rude nurses, the same attitude of too busy to care and the same nurses unable to read and follow basic instructions. I am now attending Peak and WILL NEVER step foot in a Concentra again.

    Concentra Medical Center - Filthy carpet, renovation that went derelict.  Drywall chunks all over the floor, paint and other stains, wall plates missing

    Concentra Medical Center

    1.8(19 reviews)
    2.1 mi

    I have had good luck with doctors from Concentra until I ran across a Doctor named Donna Benton…read more. If she walks into your exam room decline appointment, in my opinion a very incompetent Doctor. She has no interest in what you have to say, she was mumbling to herself while I was trying to talk to her. I tried to explain to her there is a new remedy for my condition, she had no interest at looking at the information I brought in. Also this doctor was clueless on the recovery time is for my specific condition.. Starting in 2028 work comp. injuries you can pick your own doctor to go to, dont pick Concentra.

    My husband made an appointment with this facility so that we could make sure he could get in at a…read moredecent time. He got there 15 minutes early and they tell him it will be an hour and a half wait because they were under staffed and had quite a bit of walk ins. Finally after getting in to an exam room they took forever to actually do anything and were extremely rude. When it came time for an X-ray which he needed for his physical they told him they were going to have to send him to a different facility because the x ray tech wasn't there that day. Even though I called to make sure he was and they said he would. I even called to make sure they had all the paperwork we needed to have done sent in and they didn't have any of it ready to go and then failed to give all of it back. And when we asked for all of it they were rude and said it was our fault. It was a horrible experience all around. It cost us well over $600 with Insurance.

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    Concentra Medical Center - More of the exam room hell

    More of the exam room hell

    Concentra Medical Center - Urine all over, pubic hairs, unflushed toilet, no paper towels, toilet inoperative

    Urine all over, pubic hairs, unflushed toilet, no paper towels, toilet inoperative

    Concentra Medical Center - The amount of hair taken

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    The amount of hair taken

    Rocky Mountain Endoscopy Centers - medcenters - Updated October 2026

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