Muy agradecido con el personal de Innovation Group porq excelente labor ya que ellos me ayudaron a…read moreescoger la casa de mis sueños. Son un equipo profesional y confiable. Muchas gracias y exito

Servicio de excelencia y alto profesionalismo. Siempre dispuestos a ayudar para lograr el objetivoread more

Paul knows the whole Lake Nona area so well and has been such an honest and knowledgeable realtor…read more He's lived here and watched it grow, knows all the neighborhoods well, knows the schools, etc. He's extremely easy to work with, very communicative, and extremely honest during the whole buying and selling process. I'd never use anyone else to buy or sell a home in Lake Nona or elsewhere in the Orlando area.

My husband and I came in to look at a new build townhome. We brought our 1 year old son with us and…read moreimmediately should have left when condescending greeted for our appointment with "oh you brought your little decision maker." We were never asked a budget or what we were looking for. But we're told multiple times that we should just break our current lease and buy now...why? Because according to the sales agent, their fiscal year ends May 31st. Told on her self there. The homes themselves were very nice and we definitely considered what life would look like if we bought one while touring. Upon coming back to the sales office, our agent reviewed pricing and pushed a larger, more expensive home we didn't even go see. Mind you, she added an extra 0 into one of the numbers which skyrocketed the monthly quote she gave us (which she didn't catch until we had driven home). When we finally gave her our monthly budget she said we were unrealistic. Yet remove that extra zero and it would have in fact been pretty close. She really discredited herself multiple time and I had no confidence in her even if we were to move forward. We ultimately didn't because lake Nona was not the right fit but I would have asked for a new more trustworthy sales rep.

POOR QUALITY! We…read morepurchased a brand-new home in Meridian Park just one month ago, and we're already dealing with serious issues. One of the AC units suddenly began making a loud noise. When we inspected it, we found that the fan had come off and damaged the unit, creating a hole. It began overheating and leaking refrigerant. The technician who came the next day was shocked--he said he had never seen anything like this in his career. He confirmed the refrigerant was leaking and that the damage was significant. Despite this, the only solution the warranty team and AC company are offering is to replace parts of the unit. For a brand-new home, this is unacceptable. The unit already has physical damage and will likely lead to corrosion and more problems down the line. To make things worse, they now claim that the parts needed are on backorder. It is hard to understand how these homes are being built and sold at such a rapid pace, yet they cannot provide a functioning AC unit--or even the replacement parts in a timely manner. We are asking for what's fair: a completely new AC unit for a new home. We should not have to settle for patched-up equipment and delayed fixes. This has been incredibly frustrating and disappointing, and not the experience we expected when purchasing a new construction home.

When I think of Kathleen Carlson and Imagination Realty, the word "serendipity" comes immediately…read moreto mind. It was serendipitous that my husband and I decided to visit Celebration 20 years ago on one of our bi-annual Disney Vacation Club trips. After eating at Columbia Restaurant, we took a stroll around the town imagining what it would be like to live there. We were in our late 30s/early 40s, living in PA and Celebration seemed like an impossible dream for two people just building their careers. We stopped for a bit to drool over the real estate listings in Imagination Realty's window. A friendly voice behind us introduced herself as Kathleen Carlson. Her smile was bright and infectious; her voice melodious (reminiscent of a Disney Princess). We had much to chat about as Kathleen had once lived in our neck of the woods. It was a chance meeting, but one that would forge a 20-year "stay-in-touch" friendship. Every now and then we would reach out to her, or she would reach out to us. A few times, we would combine our DVC trips with a half day of house hunting in Celebration. But it was never the "right" moment: careers, illnesses, family ties, births, deaths, economics...something always got in the way of making our Celebration dream a reality. Fast forward to early September of 2022: my cell phone rang, and I saw Imagination Realty on the screen. I picked up and Kathleen talked excitedly for about 2 minutes non-stop. My only reply was "hang on a sec; I have to get John on the line so you can repeat everything you just said. She laughed and then happily repeated herself when John was on. Bottom line: there was a house available that checked all our boxes. Were we still interested in Celebration? Serendipity struck again as 3 days later we were booked for a long weekend in FL. (Admittedly, it had been 2.5 years since we traveled ANYWHERE, thanks to Covid so we were desperate to go SOMEWHERE and this seemed like a good excuse.) I remember thinking that even if we didn't like the house, at least we could enjoy being somewhere other than our own back yard. We saw 4 houses in Celebration during our first afternoon and serendipity had us both zero in on only one of them (an amazing feat for 2 people who are generally split on everything!). We asked to see it again the next evening. Kathleen met us there with a bottle of wine and 4 glasses (for the seller's realtor and us). She and the other realtor settled on the front porch with a glass of wine while we explored the house on our own and imagined living there. (Where would we put the piano? This rug has to go! Look - a wine fridge!) After a bit we joined them on the porch. Before too long, the owner came home and joined us out there as well. Serendipitously we ended up chatting like old friends until after 11 PM! It felt like home. After a side trip to St Augustine (to see another house just for the heck of it), we made an offer on the Celebration home. In short order it got accepted and closing was scheduled for the end of September (serendipity struck again as we had already planned a trip to FL that week and had one day scheduled as "free" - i.e. no park tickets). Kathleen and her team expertly and cheerfully helped us through each phase of the experience and it was a great comfort to us knowing they had our backs. (Kathleen even found the PERFECT realtor in PA for us who - serendipitously - happened to be a neighbor who sold our hme in 3 showings.) We moved into our new home the weekend before Thanksgiving - amazing since just 2 months prior moving wasn't even on our radar! But having true professionals like those at Imagination Realty working with us made all the difference - Kathleen was a great sounding board for us, and her team was able to answer every one of our questions. Almost 3 months in now, we love it here in Celebration and we are pleased that Kathleen had the imagination needed to get us here!

Five stars because there is water and treats outside and even we don't need a home, Elvis always…read moreneeds a yummie cookie :)