My sister in law purchased a fridge from Lowe's in Rockingham NC. In less than a week she noticed…read morescratches on the door that could only be seen if you are looking at the door from an angle. She called Lowe's. they sent someone out to look at. they told her they were not going to do anything about it because she didn't report it within 48 hours. So If you decide to do business with these people you need to inspect your appliances because they will sell you something damaged and won't fix it! Would have given them 0 stars but it wasn't an option.

Getting a live person on the phone is impossible. Now they don't even give you the elevator music…read moreand just send you to a perpetual silence. I can hear them coming back to the line to check and see if I am still there! Yes I am still here waiting...................................

I love Hamlet Ace Hardware! They have just about EVERYTHING you could want. They are always very…read morehelpful and friendly! Give them a try and enjoy shopping at a local store. I find that their prices are lower than Lowes most of the time!! Ladies will enjoy looking around and I bet you will buy something!

From the owner: Specializing in: - Building Materials…read more- Hardware Stores

I love local helpful hardware stores and will travel out of my way to go to either Browns hardware…read moreor Norwood Hardware anytime! Helpful people that know what they have and where it's stocked! No spending an hour trying to find someone to help you who may or may not have a clue! Go in these folks know their stuff!

I like this hardware store compared to the big chains. They have personal and friendly service. I…read morecan never walk in the store without someone asking me if I need help finding something. Prices are very good with some items and pricier with others compared to the big chains so it really averages out. Plus it is much closer to anyone in Marshville so you can add gas price savings to that and it is worth going to get your everyday hardware needs.

From the owner: Complete hardware store; plumbing, electrical, paint, hardware, hand and power tools, lawn and…read moregarden, heating, furniture, and more!

Broadway couldn't have a better hardware store! There's always a friendly person to help you find…read moresomething fast and they have just about everything you could possibly need!

How to lose a good customer over less than a dollar! I often…read moreshop at Burney True Value Hardware as it is convenient and I have always liked to support local businesses over the chains like Home Depot and Lowes. Today, was my FINAL shopping experience at Burney. I had purchased a few screws for a project a week or so ago and didn't need them. Today, I tried to return them and buy some more items. I thought I had the receipt in the bag but I did not seem to have it with me. I asked if I could return them without the receipt. The total for the four screws was a whopping .82. I was told that they couldn't return them without the receipt as they have hundreds of SKU numbers and they wouldn't know which one I was returning. This made logical sense until I looked at my bag a little further. The gentleman that helped me pick out the screws didn't seem to write down the SKU number on my bag! How was it rung up when I purchased it? I assume by some generic key that charged me the .82, the same generic key that could have refunded my .82! Sorry Burney you lost me for good over this one, shame on your staff!

Do not buy your Stihl equipment from here. I bought a ton from there and soon as a pole saw gets a…read morecracked gear head they tried to price gauge me when it's under warranty. The tech called Stihl and sent them pictures trying to get them to deny doing the warranty. The saw had a scratch from where it sits on my trailer. The tech told Stihl I did some crazy stuff when he didn't even know. So Stihl denied it. I called Stihl and they told me they don't know why the tech called and sent them pictures trying to get it denied but they said yea clear warranty problem. I've emailed the store several times trying to speak with a manager and the won't respond. They kept my saw for two months before they called me and said we can't fix under warranty. Now I have to take saw to different shop out my area. Sorry place. Hate I spent so much money there

I have shopped at multiple Lowe's all over North Carolina. Usually it's like pulling teeth to find…read morean employee that works there eager to assist and help with what you are looking for. Well I finally found one. I was looking to buy 26 bags of gravel for a job I am doing and I'll be. Walked by Garrett from lawn and garden stepped up to us and asked if we needed help. That's a first. Then he proceeded to load up a pallet of the 26 bags of rock while I went to pay at the register. He had it load and pulled around waiting for us and help loaded it on the trailer. I am currently on hold trying to get in touch with a manager to let them know what an exceptional employee they have. But been on hold for over 10 mins now. .

On 5/30/2026 I went to purchase supplies for lawn work and buy a grill. At checkout I was told I'd…read morehave to pay for grill at customer service desk separately. So I did. The employees loading the grill complained about it was hot and they were ready to go home several times, the other employee was rough and just threw the grill on the back of my truck. Neither of them were professional or friendly. The lid was dropped several times ending up with dents. No one expressed they were sorry, once loaded they both just walked away. Over the past month I spent approximately $2000.00 at Lowe's. I purchased a refrigerator and landscape blocks and then on 30th I spent approximately $500.00. I won't be going back there and will recommend to my family and friends not to purchase from there. Your employees represent your company so you would think they would be more interested and polite.