Getting a live person on the phone is impossible. Now they don't even give you the elevator music…read moreand just send you to a perpetual silence. I can hear them coming back to the line to check and see if I am still there! Yes I am still here waiting...................................

Hubby sent me to store tonight to pick up some items for him. I'm not very knowledgeable of…read morebuilding/repair, so I wasn't really sure what he wanted. Went to Lowes and asked Norman to help me. He did! Nailed it! He spoke directly to the hubby on the phone and got exactly what the hubby requested. After I took the stuff home, we found out one part needed to be a different length. Back to Lowes I go! Got there, asked lady at customer service to page Norman! He was on lunch break, but came off his break to help me again! THANK YOU NORMAN!! You're fantastic!!!

I love Hamlet Ace Hardware! They have just about EVERYTHING you could want. They are always very…read morehelpful and friendly! Give them a try and enjoy shopping at a local store. I find that their prices are lower than Lowes most of the time!! Ladies will enjoy looking around and I bet you will buy something!

From the owner: Specializing in: - Building Materials…read more- Hardware Stores

I love local helpful hardware stores and will travel out of my way to go to either Browns hardware…read moreor Norwood Hardware anytime! Helpful people that know what they have and where it's stocked! No spending an hour trying to find someone to help you who may or may not have a clue! Go in these folks know their stuff!

I like this hardware store compared to the big chains. They have personal and friendly service. I…read morecan never walk in the store without someone asking me if I need help finding something. Prices are very good with some items and pricier with others compared to the big chains so it really averages out. Plus it is much closer to anyone in Marshville so you can add gas price savings to that and it is worth going to get your everyday hardware needs.

From the owner: Complete hardware store; plumbing, electrical, paint, hardware, hand and power tools, lawn and…read moregarden, heating, furniture, and more!

Broadway couldn't have a better hardware store! There's always a friendly person to help you find…read moresomething fast and they have just about everything you could possibly need!

How to lose a good customer over less than a dollar! I often…read moreshop at Burney True Value Hardware as it is convenient and I have always liked to support local businesses over the chains like Home Depot and Lowes. Today, was my FINAL shopping experience at Burney. I had purchased a few screws for a project a week or so ago and didn't need them. Today, I tried to return them and buy some more items. I thought I had the receipt in the bag but I did not seem to have it with me. I asked if I could return them without the receipt. The total for the four screws was a whopping .82. I was told that they couldn't return them without the receipt as they have hundreds of SKU numbers and they wouldn't know which one I was returning. This made logical sense until I looked at my bag a little further. The gentleman that helped me pick out the screws didn't seem to write down the SKU number on my bag! How was it rung up when I purchased it? I assume by some generic key that charged me the .82, the same generic key that could have refunded my .82! Sorry Burney you lost me for good over this one, shame on your staff!

Do not buy your Stihl equipment from here. I bought a ton from there and soon as a pole saw gets a…read morecracked gear head they tried to price gauge me when it's under warranty. The tech called Stihl and sent them pictures trying to get them to deny doing the warranty. The saw had a scratch from where it sits on my trailer. The tech told Stihl I did some crazy stuff when he didn't even know. So Stihl denied it. I called Stihl and they told me they don't know why the tech called and sent them pictures trying to get it denied but they said yea clear warranty problem. I've emailed the store several times trying to speak with a manager and the won't respond. They kept my saw for two months before they called me and said we can't fix under warranty. Now I have to take saw to different shop out my area. Sorry place. Hate I spent so much money there

Have been shopping at this Lowe's for 19+ years. Reasons I like:…read morePeople I met long ago, still here. Any problem, I gather them together like a football game huddle, tell them my chores and strategy, we yell "Break!" and away we go. Ok maybe not like that, but whenever I need extra attention, they have always come through. The garden center is huge with just about any yard, nursery, or patio need. The pond section (which is my 80% needs) is well stocked and seldom an issue finding stuff...yes stuff. Always in need of more stuff. Must make mention of Miss Ava whom I've bothered over the years for help. Customer service is always overwhelmed, but if you stick with them, they handle it for you. Of course its not always peaches n cream. However, thats the nuts and bolts of it all. Patience.

We went to the garden center to get a couple bags of mulch. Picked up bags that were broken open…read morewith missing mulch. One bag was only a half. The girl at the checkout gave us tape so we could tape up our broken bags and then refused to give us the discount for open bags. and I almost forgot she offered to let us go back of the store to get some empty bags to put our broken bags into. Sure wish Moore County would get a Menards!