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Rockford Inn

4.5 (2 reviews)
InexpensiveBed & Breakfast, Hotels

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Henrietta House

Henrietta House

(10 reviews)

££

Great location in historical house by Pulteney Bridge…read more We stayed in a suite for a couple nights. The suite had two bedrooms, which was nice for a family, but being a Georgian house, there were quirks. The floors were very uneven, to the point that I would feel vertiginous walking around. The bathroom had uneven water pressure where the temperature fluctuated wildly, and there was not enough counter space for 4 people. There was a nice sitting room but definitely not enough closet space. However, the location is so lovely. It's about a block from the Pulteney Bridge and also a block from a full sized Waitrose. It's a short walk to the train station, Bath Abbey, and the Roman Baths. Staff is friendly and generally competent. The front desk staff was a little confused and slow, and, while the rooms were generally clean, I don't advise that guests look under the beds or behind the furniture, as those are very dusty (ick). I love that they leave biscuits to go with tea daily and that they actually replenish everything on a daily basis. Those biscuits were life savers for my jetlagged children whose stomachs were not yet on UK time. I contacted the hotel a couple times before we arrived. They were not able to help with arranging for a babysitter (they told me to Google "Bath" and "babysitter"), but they did give me good information about a wheelchair rental for my husband. I would consider returning here on a future visit.

While our room was ok in size, because it was handicapped accessible, many rooms of people who were…read morewith us had a box to stay in with barely enough room to turn around. No room for their luggage. Not even enough room in the bathroom to use the toilet. Poor lighting as well. Our room was not clean, light bulbs were out, used bottles of shampoo, no body wash, caps on the shower floor, refrigerator not working and there was no air circulation. I had to wear shoes around the room after I saw what my socks looked like after walking on the floor with only socks. We were better off sleeping in the hall. They must have problems with that room, because there was already a portable fan in the room, which it merely moved warm air around. There was no proper walkway for a normal person to get to the bureau, which also had coffee on it never mind someone who has a disability or a wheelchair. Plenty of lighting in our room, though, even with missing bulbs! Breakfast food was ok. It was too complicated to sit at or around the bar in the evening. Two different buildings, too. One building had many rooms, bar, checkin, breakfast, etc, but there was a completely different building that was close, but not close enough to be convenient when you need ice or talk to staff when need something for the room. The wifi is absolutely horrible in the 2nd building. It never worked. Needed to use data or stand by the door to the room to get a bar of wifi. The main building had no issues with the wifi. If you are traveling with someone and need separate beds, DO NOT stay here. They'll give you a cot for the 2nd person to sleep on. They do have good security with the front doors, but that's the only positive thing I can say about this hotel. They only offer breakfast. No other food during any other time of the day. Radisson needs to get their act together. I very strongly do NOT recommend staying here.

Rockford Inn - bedbreakfast - Updated May 2026

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