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    Rockford Inn

    4.5 (2 reviews)
    InexpensiveBed & Breakfast, Hotels

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    3 years ago

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    Henrietta House

    Henrietta House

    (11 reviews)

    ££

    Never seen a property so lacking in transparency about interior rooms with no windows. Every site…read moreI've booked from always discloses such things clearly. And yet, for $230 a night, checked into this dank, dark box that would give young Mister Potter's cupboard under the stairs a run for its money. One meager lamp that would barely shine any light on the space, and incredibly poor ventilation. Also, the hotel claims to offer secure luggage storage for guests and yet I returned to find an unattended lobby and guests' belongings just out in the open for anyone to grab or tamper with. When raising concerns with hotel, verbally and in writing, they offered nothing but slight platitudes and defensive rhetoric. Zero mindfulness of customer service. In short, avoid. Bath has much better to offer.

    Great location in historical house by Pulteney Bridge…read more We stayed in a suite for a couple nights. The suite had two bedrooms, which was nice for a family, but being a Georgian house, there were quirks. The floors were very uneven, to the point that I would feel vertiginous walking around. The bathroom had uneven water pressure where the temperature fluctuated wildly, and there was not enough counter space for 4 people. There was a nice sitting room but definitely not enough closet space. However, the location is so lovely. It's about a block from the Pulteney Bridge and also a block from a full sized Waitrose. It's a short walk to the train station, Bath Abbey, and the Roman Baths. Staff is friendly and generally competent. The front desk staff was a little confused and slow, and, while the rooms were generally clean, I don't advise that guests look under the beds or behind the furniture, as those are very dusty (ick). I love that they leave biscuits to go with tea daily and that they actually replenish everything on a daily basis. Those biscuits were life savers for my jetlagged children whose stomachs were not yet on UK time. I contacted the hotel a couple times before we arrived. They were not able to help with arranging for a babysitter (they told me to Google "Bath" and "babysitter"), but they did give me good information about a wheelchair rental for my husband. I would consider returning here on a future visit.

    Rockford Inn - bedbreakfast - Updated August 2026

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