I like shopping here. Well stocked. Employees willing to help. Clean. Very nice. Good prices.read more

The transformation is amazing. The atmosphere is warm and inviting. The service and wine knowledge…read moreis incredible. The porch and music and sparkling rose made for a perfect Sunday afternoon.

Have used this Sam's Club for both food purchases and the tire center. The store portion is clean…read moreand alway stocked. People are friendly and helpful! The tire center blew me away with the service. They keep to their scholars pull tires ahead of time to make sure tires are in good shape. I got a call prior to my appointment saying one tire was not up to their standards and offered several solutions. So impressed with the service and of the respect for my time and satisfaction!

Clean, well stocked store!! I always find great deals when we come to this location!! Easy check…read moreout. Employees on the store side not the optical side are always friendly and helpful. I have only dealt one time with the optical side and I will never be back. Though this store manager took care of the issue and made up for the inconvenience.

They always have a good variety of new & interesting food and merchandise a good variety of frozen…read morefood bakery is good but they don't have the almond croissant that was in the parchment paper I only saw this desert there one time then never saw them again?! Please bring them back and forget about the muffins there's too many! This Costco usually has a fair selection of everything I went there for in the first place! The ladies checking you out are always very friendly & helpful as well as the workers at the customer service front desk they are very awesome too!

This is the closest Costco for most of the McHenry/North Kane County residents. It stays busy! The…read moreparking lot is always packed too! The pizza is good. Customer service is usually good too. I try to come here during the week and during the day. The gas pumps stay busy all the time!

Great selection. From curated boutique style booths to fun dig for treasure flea market style…read morebooths. Whenever we go, everyone finds something. And it's always affordable.

First time walking in and the selection portion is excellent. I was able to find at least one item…read moreto purchase. It's the service at the desks though. The three employees working are super slow and type out to their hearts content. I've maybe been in line for 10+ minutes already. I wanted to have my fiancé try on rings and no one came to our aide when we rang the doorbell for assistance. Please at least train the employees faster or some vendor commission split THATS easier for them to calculate. "You guys have been in line for a while yeah?" Yes ma'am we have.

This GFS is your smaller version of Sam's Club. If you own a restaurant or small business, you'll…read morelikely appreciate the no nonsense frills of just getting what you need and getting on with your day. I buy stuff for my church because I have a tax-exempt account which I can just use a keytag with. Prices are average, not great "deals" per se, but you can find food, toiletries, restaurant supplies, and more. The staff is friendly and helpful. Just know that this store is not a giant warehouse. Nice perk of being a paying customer, there's some free coffee you can try by the entrance, exit.

It's unfortunate I won't be shopping at this store anymore , and will be letting my fellow business…read moreowners know not to shop here. My friend expressed an unfortunate event that happened , while being in this store. She wasn't greeted then refused help by the stores team lead Vicki because Vicky says she didn't get a hello back. You all should rethink her leadership role.

This shop is amazing!! The people are so nice and the flowers are amazing! The flowers last a…read morereally long time and the gifts they offer are so beautiful! I especially like the homemade cards they sell. So pretty!

From the owner: Wholesale and retail fresh flowers.read more

Go every year! They still put efforts to improving every year, adding events and just improving!…read moreGreat shop here that has amazing treats! Cider donuts are the best! Corn mace always impressed me, and my wife loves the pig races! Also got our pumpkins here because cheaper than the store and bigger. Worth it!

We went for apple picking Bought tickets online. But still…read morehave yo wait in long queue to get the bags. There is no separate counters for online bought tickets. There was beautiful pumpkin setups. There was a man with wonderful pumpkin carving talent. Was really impressed. We got onto the wagon to go to apple farm. They guided us where to go. We spent about an hour. We enjoyed picking different types of apples. Weather was beautiful. We saw making of fresh apple donuts, bought some and they were so soft fresh and yummy Definitely recommend going here and it is great place to take kids too.

I spent thousands of dollars on materials for my home renovation. The flooring that was installed…read morein my basement by a qualified professional does not adhere to the floor. I contacted Prosource, who referred me to MSI (their supplier). They sent a person to examine the installation. Months went by, and I did not receive any information. I contacted Alex, and he told me he would send a copy of the report that day. He didn't. I let another week go by, and contacted him again. He told me he would send the report today. Once again.... nothing. I am starting on another round of renovations, and I will not allow my contractor to use Prosource. If it costs more, it's worth it to get a decent level of service and follow-up.

The very best source for tile, and flooring! The depth of options and the knowledge of the staff…read moreis phenomenal. I take my clients here who are designing new kitchens and baths and also those looking to replace their floors...none better! The range of their products is phenomenal and the expertise they bring is an added bonus. You need to check them out! It is a wholesale showroom and not necessarily open to the public, so grab your designer and get over there!

I visited here the past Sunday, March 24th. I dropped $107 on 4 pieces of clothing from their sales…read moreracks. Upon paying, I was told that because I purchased from the "sales racks & that the clothing was almost free, I didn't deserve a bag as they (the bags) were too expensive for discounted clothing" It was pouring rain outside. If I hadn't already paid, I would have left the clothing and walked out. I'm a business consultant- I am fully aware that those sale pieces were written off in 2018 taxes. So, they were written off as a business loss, then discounted and sold in 2019. Not exactly FREE, and the owner had the tax write off. The bags are also a tax deduction. I will NEVER return. I hope the $2 bag is worth the bad press. I'll never understand the incompetence of some business owners. I've purchased $800 shoes for $50 at Nordstrom's and THEY give ME a bag. Such foolish business practices. Treat your store like a garage sale & you'll attract garage sale customers.

This is the cutest women's boutique with clothes, shoes, jewelry , toiletries and more. Service was…read moregreat and I purchased apparel items that were 30 percent off that day. This holiday season I am shopping as many small businesses as I can. Downtown Richmond is a great place to shop and dine!

We searched a great deal for the perfect countertop for our kitchen remodel. We also received a few…read morequotes from the big stores. We decided to do a little leg work ourselves and discovered Factory Plaza. They were SUPER responsive to every question and allowed us to set our own parameters and timing. We wanted to see selection in person before scheduling a measuring. No problem. Made the trip and were pleased with the options. We gave our estimated measurements and received a quote. We called in our selection and paid the 50%. Measurement happened just a couple days later, and install 3 business days later. Install went smoothly and the crew worked efficiently and professionally. They were focused on the task at hand and even swept up after themselves. We couldn't be more happy with the workmanship. Oh, and the price? So much more reasonable! We saved between 20% - 40%!! Highly recommend!!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.