Outstanding Surgeon with Exceptional Compassion…read more After a serious fall down a flight of stairs, I developed a bowel obstruction and required major abdominal surgery at Saint Anthony's Medical Center in Rockford, Illinois. Unfortunately, I had complications after the first surgery -- something that can and does happen with complex bowel cases. About ten days post-op, I knew deep down that I was not improving the way I should be. I was discouraged, exhausted, and losing hope. That all changed the morning Dr. Javeria Qureshi walked into my hospital room. From the moment she entered, she felt like a ray of hope. She took the time to review my case thoroughly, sat with me, held my hand, and reassured me that my concerns were valid. She told me plainly and compassionately that I should be feeling better -- and that she wanted to take me back to surgery to find and correct the problem. Dr. Qureshi performed exploratory surgery and did an excellent job correcting what had developed after my first operation. Her clinical judgment was spot-on, and her surgical skill made all the difference in my recovery. What sets Dr. Qureshi apart is not only that she is an excellent surgeon, but that she also has a kind, gentle bedside manner that brought me comfort during one of the hardest moments of my life. She treated me with dignity, compassion, and genuine care. I will be forever grateful to Dr. Qureshi. I would trust her completely and recommend her without hesitation

I was there for my mother who was very ill. She had an experience she never forgot. She was in…read morerecovery from surgery and said she kept hearing an older gentleman yelling and yelling for help . She could hear the nurses who were not attending to him and she was absolutely sure he was just being ignored. Sometime later the nurses found him dead. She struggled with not telling his family

The year 1996--- I was treated so horribly when I was a unit secretary in the NICU by the nurse…read moremanagers and a little witch that I worked with. They plotted together to get me fired. I was a single parent. Little did they know that I had to go past the room I gave birth in, which was a A207, every day. It was the result of a date assault and the baby was placed for adoption. It was very traumatic for me and every day going to work, I was reminded of what happened. They said, I was frequently late. They said I was spacing out. They said so much garbage about me behind my back. They would have a hard time concentrating too if they were in my shoes. Fast forward years later. I'm married to a wonderful man with an awesome father who grew to be like my dad. One day my father-in-law was having a stroke. We took him to the ER which was now Javon Bea hospital. I told the lady at the front desk that my father-in-law was having a stroke. She told us to take a number and sit down. Take a number? Really? An hour later, he passed out in the waiting room. The nurse came running out after I frantically went up to the window and asked me what happened. I told her that I told the girls at the window 1 hour ago we think please having a stroke and they told me to take a number and have a seat. She was very rude and acted like we some nerve complaining. My father-in-law passed away. This health system has been horrible for decades. I thought maybe it had gotten better over the years but I was wrong. Don't ever take your loved one there or work there.

Went to Mercy Urgent Care in Roscoe for symptoms of a cold; cough, muscle spasms, weakness, tired…read more Physican assistant Danial prescribed an inhaler. Nurse showed me how to use. I found some relief from muscle spasms that evening. Wednesday I was experiencing head aches, head congestion, could not breath thru nose. throat was swollen, painfull to swallow. Ear ache, swollen gland on same side. Daniel did 3 tests to make sure did not have strep, covid, flu, all negative. Prescribed guaiFENesin, told him I'm already taking Robitussen DM /with guaiFENesin. Prescribed oxymetaline (Afrin) I'm diabetic w/high blood pressure- can't take this. Prescribed Ibprofirin. I told him I'm Stage3 kidney disease and stayed that in my chart. He stopped and starred at me as if was made. At that point I knew he was no good and left. Went to CVS pharmacy and the pharmacist said the RobitussimDM had guaiFENesin mine was SF. The Oxymetazoline would raise my BP & BS. He recommended a saline rinse. He said no to the Ibprofirin as it was bad for my kidneys. I followed the pharmacist and was so much better by Thursday and Friday. I will never go back to the Mercy urgent care in Roscoe as they do not have a doctor. The PA Daniel never looked at my chart to know what I can take and never listened to me.

Had a scheduled appointment for 8am, was the 1st patient of the day. They had me back and started…read moreby 7:50am. Nurse was kind and polite. The Dr had a neutral bedside manner, neither rude or kind. I was a n and out, they didn't waste any time. Overall pleasant experience.

I am writing this review concerning Dr.Syed N. Ghani, he has treated my great -niece on two…read moreoccasions. He has mishandled her care both times and spoke to her in a very unprofessional manner. She suffers with Sickle Cell Anemia and he called a just a drug seeker. Her last visit ended on December 3, 2025 when she asked to go home because she could no longer tolerate the barrage of insults hurled at her from Dr. Ghani. He told my niece that no doctor at UW Health Hospital wanted to treat her. This behavior is inexcusable and will not be tolerated any longer. Dr. Ghani needs to face some professional repercussions about this.

Dr Goyal and all the amazing nurses and staff in the cancer center are amazing. The nurses are the…read morekindest in the world. And the staff are wonderful including the volunteers.

I have never seen an ER like the one at JB. People lying on the floor writhing with pain from gall…read morebladder attack. A man vomiting in a green baggie w shakes and pale unseen for 5 hours at this point. Disgusting and shameful. And the best one? A worker here sitting for 12 hours with heart attack symptoms. An EMPLOYEE HERE.

They actually care about the patients. The food could use some improvement, but the staff really…read morecares.

Do not come here! IT's NOT SAFE! They didn't give my mom medication for 24 hours. Then they dropped…read moreher during a transfer by not using a gate belt and only one person when they should have had two- causing the wounds shown in the pictures. Communication is TERRIBLE. They put an adhesive bandage on thin broken skin- causing more damage. One night my mom waited over an hour and 1/2 for them to answer her call light then they hurt her legs while transferring her. We have video in the room of the whole thing. The facility is dirty and broken down. They leave feces in the bedpan in the sink or on the toilet all day. They don't change the sheets or pillow cases. They don't clean the patient or help them brush their teeth. There are too many issues to list. This place should be closed down! GO ANYWHERE ELSE.

Much better than other hospitals and clinics. Cleaner than other hospitals and better staffed…read more It was great treatment, food and people.

I arrived at MercyHealth's McFarland Rd. urgent care facility with an actively bleeding head injury…read morejust as the doors automatically locked. One of the staff (I believe he was a nurse) refused to let me in and told me all the doctors were gone. Apparently, I am to believe that they all just disappear at closing time, though the parking lot was full of cars. In short, patients should know that MercyHealth staff will quite literally leave a patient bleeding and untreated in their parking lot so they can go home on time. Since MercyHealth's ER was closest, I went there next. I was taken to a triage room, where I sat for over two hours after a nurse checked me in. My wound was irrigated with saline solution, topical and injection lidocaine was administered, and the wound was glued shut. Total hands-on time with nurse and doctor combined was about 10 minutes. A pile of supplies which were never used were brought into my room. I will never know if I was charged for them (probably yes). For this 10 minutes of treatment, I have been billed over $1500. Thankfully, the gross negligence on the part of their urgent care staff was free of charge. Rockford, if you need an urgent care facility, use another medical system. If you need an ER, go to OSF or Swedes. MercyHealth represents everything that is wrong with healthcare in America, and people deserve better.

I had a horrible experience and do not recommend going here. I saw Dr. Mohammed Ansari, MD in…read moreurgent care and he did not care one but about my care or about me. I was running a fever and had ongoing sinus issues and came back to get more medication prescribed and stated I'm fine and it is all in my head. He wanted to take my money and leave without any care or help.

I had a CAT scan done today. I chose the Belvidere facility due to availability though it wss…read morefurther from.home. So glad I did. The tech who performed my test was excellent. She explained the procedure thoroughly. I had concerns about reacting to the dye. She explained why that was unlikely but did not dismiss my anxiety. She inserted the IV painlessly and told me what to anticipate each moment. I am so grateful she took the time. You don't experience that often anymore. Thank you!!! 5/5/2026

Went here for a test. This was my first time at the Belvidere Hospital/clinic. The staff that I…read moredealt with, from E.R. intake to the technician, all were fantastic. I would absolutely recommend this facility.

I'm suffering from a life threatening problem ,an abdominal aneurysm. I'm at a different hospital &…read morebeen here for 6 hours. So I called UW to see if they could get me in faster, please keep in mind 90+ people out of 100 with this condition die if the vein ruptures. The ER Receptionist told me she could not tell me if they were slammed or slow. I asked to talk to a nurse to get an opinion on what to do The receptionist told me know, I said are you kidding me I could die right now, & she hung up on me. Consider another line of work nurse ratchet !!!! 3:18

Staff stated that they can not treat chronic pain patients at hospital or clinics, unless add a…read moremental illness to existing untreated health problems and treat health probs as only a mental illness. White supremacy comments from a few staff and mental health nurses stating excessive active alcoholic comments about how they drink, know to manage, and not need to hear people say what they think or feel as a patient, because already know that. Also, they state untreated pain patients drink too much alcohol when police, med staff have no alcohol on breath or in blood, just pain patients that can not stand or walk normal when they are not able to continue high doses of Advil..ibuprofren.

My husband and I have used this facility quite a few times. We have had great care and the staff is…read morewonderful. We will continue to go here for emergency an situation. Highly recommended

I am reviewing this on behalf for my mother. When we first arrived and sat down after she checked…read morein, she was taken to the room for vitals. A nurse by the name of Brandi G did a full assessment of her. My mom who is 62 years old and retired as a nurse with knowledge of nursing, was appalled by how her nurse treated her. She came out of that room almost in tears how Brandi G the nurse was yelling at her. I was told that Brandi was very rude to her and told her "you come here too often," "you might have to sit out here 3 hours," etc just filled with rude comments. My mother confronted her and said it's not her fault that she has to come in so many times just to feel better and doesn't care if she has to sit 3 hours in the waiting room which is better than waiting for 12 hours at the Rockford Swedish American Hospital ER. Apparently Brandi also said that she would have to do a COVID-19 swab test because it is becoming rampant again. As the day went on with this visit, the doctor had a different response to this COVID-19 comment so that speculated that what she commented earlier is not true or accurate and filled with misinformation. I come here personally myself but after this experience with the hospital I will not be coming to this location again because of how rude Brandi G was to my mother. What happened to compassion for patients? What happened to empathy? What happened to care? What happened to patience? Brandi did not represent that for UW Health nor for my mother who was a patient at the time of service.