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    Rock Solid Home Services

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    2 years ago

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    Raatz Fence

    Raatz Fence

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    I hired Raatz Fencing Company at my builder's recommendation because they were familiar with our…read moreneighborhood HOA requirements and had a good reputation locally. At their request, I provided a plat plan and was given an estimate that included specific measurements which would have kept the fence fully within my property boundary. The initial installation looked well done from a workmanship standpoint and based on that I recommended Raatz to three neighbors, all of whom ended up using them for their fences. A few months later, once construction began on the neighboring property, it became clear that the fence had been installed over the property line. Upon further review, the issue appears to be that the installation crew did not follow the measurements listed on the original estimate. Instead, they extended the fence by approximately 7 to 8 feet on one side for reasons that were never explained. Had the crew followed the documented measurements, the fence would not have crossed the property boundary. When I contacted the company to correct what was clearly an installation error, I was told that their crews are instructed not to follow the estimate's measurements and that it was my responsibility to verify the work during installation. This response makes no sense. As a homeowner, I relied on the estimate, the provided plat plan, and the company's stated expertise to ensure the fence was installed correctly. I should not be expected to oversee measurements or catch deviations from the company's own documentation. To make matters worse, I am now being charged to correct a mistake that was the direct result of their installation decisions. The stress and additional cost of fixing this has completely overshadowed what initially appeared to be quality work. While the fence materials and appearance may be good, correct placement is fundamental. Based on how this situation was handled and the refusal to take responsibility, I cannot recommend Raatz Fencing Company.

    I've worked with Raatz on multiple projects, and each one has gone smoothly. The installations were…read moreexcellent, communication was clear, and follow-up was reliable. I'll definitely use them again for any future fencing projects. Price was fare and accurate. No overcharges.

    Burberry Fencing

    Burberry Fencing

    (3 reviews)

    Great experience from start to finish! was professional, showed up on time, and did high-quality…read morework. The fence looks amazing and was completed quicker than expected. Highly recommend for anyone needing reliable and affordable fencing!

    I hired Burberry Fencing back in October 2021 and paid him half for the materials on my privacy…read morefence. He told me he would get started on ours the following Monday and we were next on his list. We continued to wait and kept being lied to with one excuse after the other. He said he would come tomorrow and then next week and yet no sign of him. Once I requested my money back and told him I had had enough of his excuses, he finally showed up in December (two months after he had cashed my check) and set the posts. We were told he would be back two days later once the concrete dries (more lies) and still have yet to see or hear from DeWayne. I have tried countless attempts to contact Mr. Burberry. He ignores all of my texts and has even hung up on me once he realized who it is on the phone. He sounded good when I initially discussed getting a fence. He sold a good pitch and I even had neighbors recommend him. I still have yet to get a fence nor my money back six months later. Yet he keeps working and posting all of these jobs he is completing. Buyers please beware! I just want my money, but yet he cannot do the right thing and give it back. So until then, I will do my part and continue to give honest reviews all over the internet to warn others of how I was poorly treated as a customer. I would hate for this to happen to anyone else going forward. DeWayne Burberry of Burberry Fencing does not even deserve one star, but unfortunately it made me click at least one.

    Rock Solid Home Services - decksrailing - Updated May 2026

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