463 Beacon Street Guest House Ok- I always try to be just…read moreand not write out of ire or any distressed emotional state. However, this place caused me such distress. The first few nights, I spent at the actual 463 Beacon street house B&B. It wasn't bad--I had read good reviews all around, especially from tripadvisor.com and even the New York Times! I was a little disappointed when I first checked in to the 3rd floor room. No, a microwave and a mini fridge with some plates sitting on top, do not count as a "kitchenette". The room itself was pretty small, which is understandable, and the furniture slightly shoddy. The bathroom was just ok, lighting was about the only thing that caught my attention. It was pretty good compared to the dingier lamp-light of the bedroom. Anyway, at $69 though, I could not really complain. The location was also a plus, right on Beacon and a block from Mass Ave and of course walking distance from Newbury St, and all the touristy places in the vicinity. The distress does not however stem from the room at 463 Beacon, rather from one of their rooms available for short term rentals. Yes, a place on 325 Beacon street. It is on the first floor (stoop is at eye level with the bedroom--actually entire room) . As soon as I entered this room I was hit with a strong smell of cheap Walgreen's eau de toilette laced with another scent. Yes, I would say it was a dead-ratish or perhaps a backed up toilet (chronic problem perhaps?) aroma that permeated the place in conjunction with the cheap perfume smell. The bed was most depressing as it also seemed to smell like someone's unhygienic nether-regions. The shower/toilet/kitchen sink combo was no better of course and was lit by a bulb about 20 watts? Yes there was a mini fridge and a microwave and dishes I hope no one washed with the shriveled brown sponge but one can only hope.... I had a distressing vision of myself being found at the week's end with my wrists slashed on the bed accompanied by a suicide note...so in order to prevent this most disturbing fate, I had to quickly run--not walk back to the main house and beg the concierge to please return my prepaid week's amount. I was ready to beg, plead, grovel, but was pleasantly relieved when the horrified look on my visage was enough. The concierge was gracious and kind. I advise you that you also run not walk from any thought of staying in a room at the 325 Building..... Be warned!

First off, your mileage with 463 Beacon rests mostly on the sort of traveler you are. I think…read moreyou'll either like it or hate it. I'm firmly with the former. Its essentially a bed and breakfast, without the breakfast or the host/hostess. If you like B&Bs, nothing here will be surprising. Its a tall Victorian brownstone located in gorgeous Back Bay. There are no signs to declare it any different from the rows of houses on the same, serene, tree-lined street. Its a lovely feeling to walk out, as though departing from your home, imagining you lived here. After getting buzzed in, the first floor has a small communal area with a bench, coffee and tea station, and information about Boston to take. We checked in at the tiny, adjacent office, which keeps limited hours. Friendly, easy-going staff, and we were able to leave our luggage there at start and end of the trip. I booked, with just a a twinge of trepidation, a room at the uppermost level, a fifth floor walk-up. I banked on the walk to justify all the eating planned, and it really wasn't bad at all. A bit of old detailing was kept in the building, so we had much to admire going up the winding stairwell, including the long chandelier hanging down the center from a stained glass fixture. Every room here is different. We peered into a few on some mornings, where guests apparently just checked-out, and found most to have their own attractions. Our room, #51, was one of a few with two beds. Basic features: private bathroom, kitchenette (sink, microwave, fridge), dining table, armchairs, desk, spiral stairs leading to the loft area with one full bed and one twin, and a tv mounted high on the wall, viewable from both levels. There's free wi-fi that didn't work for me, but I felt no need for it so I didn't bother asking the office staff to trouble-shoot. Nothing plush here, but the beds were comfortable enough. Metal key entry, the old-fashioned way. PLUS (room #51) - high-ceiling loft set-up - atmosphere - spacious - cool, old metal spiral stairs MINUS (room #51) - truly tiny bathroom, I kept hitting myself as I showered and I'm small! - everything a bit worn overall - limited windows Great location in beautiful Back Bay and convenient, within a 10-minute walk to commercial Newbury and Boylston Sts, the Hynes Convention Center, and the T metro stop on Mass Ave, which allows fairly quick access to other areas in Downtown Boston. But even on foot, Boston Common is just a pleasant 20 minute walk away. I emphasize that the minuses here don't bother me. I considered it part of the experience, and quite enjoyed it, but others may feel a refurbishing is required to pay to stay. Sure, I don't disagree about a refresh, but a thorough refurbishing will also mean they can (and should) charge a fortune. As it is now, 463 Beacon St is a great deal in a great location, a good alternative to a boutique experience at more than twice the price.

We were greeted and toured by Sales & Marketing associate, Vanessa. We find to be very professional…read moreand eloquent. Although we would've gone with Kensington, the availability and timing did not work well for us. So that's a bummer. I'm any event seems like a good vibe and exceptional place with great service. And tenants as their priority. I may not trust Bozzuto anymore from my prior experience, but in any event, there's something about Kensington that allowed it to earn its high reviews across all the platforms--Yelp, Google, etc. Can be pricey. But, exceptional. And I'm sure that is well worth the location, the nice decor, good vibe, and of course the exceptional service. Side note: There's no pet fees here. Super pet friendly.

This is the best building I have ever lived in. The staff are all very kind and take the time to…read moreknow who everyone is and make the environment very safe, friendly, and fun. The amenities are amazing and in my opinion the best I've seen. I love the location too since you're so close to everything you'd want to do in Boston

Over the summer some friends and I rented a house in Ptown that was managed by South End…read moreHospitality. We had a spectacular stay! The home was extremely clean and stocked with everything needed for a 4 day stay (we cooked dinner one night). We plan to book the same house this coming summer l, Drew is a great host. Would recommend South End Hospitality to anyone looking for a nice place in Providencetown.

South End Hospitality and Drew manage Airbnb properties in Boston and the surrounding areas. The…read moreamount of work and dedication they put in to receive 5 stars and keep their clients and the guests happy is astounding! They handle it all; from scheduling the bookings, to helping guests have a smooth check in and out, and even managing a cleaning team. The best thing is, Drew and South End Hospitality are available 24/7 to handle any situation that may arise! That is hard to find and a huge relief for an Airbnb owner who does not have the time. If you are thinking of renting your apartment or house on Airbnb or another site, and are worried about how you will manage everything, look no further!

We had an incredible stay. The houseboat was cozy and the location incredible. We enjoyed the…read moremorning sunrise from the deck and bed super comfortable. We look forward to staying again!

We showed up at our rental and we're told Sleep float had gone out of business. Needless to say we…read morehad to scramble to find other accommodations. I hope we'll be able to get our money back since I insured our trip.

Lots of pros, but one big giant con…read more If it wasn't for the insane sound bleed between rooms and the lack of sleep I got because of it, this hotel could be a 4-5 stars easy. Pros: -Gorgeous panoramic views of the river from the rooms -Room Service is top NOTCH. -The suites are HUGE! Super Spacious. -The gym is very well stocked and clean -Staff members are polite -Cleaning crew is very prompt with freshening up Cons: -The sound bleed between rooms is so bad. You can literally hear the phone vibrating in the room next to you. Tell me why someone was watching TV super loudly at 3-5 AM!? :( No sleep = Sad me.

Good experience! The staff was friendly and the rooms were spacious and clean. The hotel bar was…read moregreat with a lot of choices. The food from the restaurant was average - nothing spectacular. The hotel gym was well equipped. It even had four Peloton bikes! There's a great walking/jogging trail just across the street, too! The only slight challenge was that the walls were thin. I could hear traffic all night from the 15th floor. If you're used to big city living, it's nothing different from that, so you'll probably be ok. All in all, I'll be back!

We reserved a house through Heirloom in NOLA for our wedding which we had to cancel 4 months prior…read moreto our check in day because my dad died. They refused to refund us a dime of our $2,500 deposit. I was absolutely disgusted by their lack of consideration. Also in the fine print it mentions they will consider refunding you if there is a major life emergency. Therefore, they are not following their own guidelines. They are a terrible company run by evil people!

SCAM!!! This is a con. Company changed it's name to heirloom now…read more We booked in GA and 7 days after we booked, NOT within the first 48 hours of their "cancellation policy" of course, they sent us this whole list of legal jargon they wanted us to sign. We disagreed since they did not list all of this when we booked, things like if we go above the allowed noise level of 60-70 decimals which is normal conversation level noise, we can be kicked out during our stay and they keep the money. If this was originally listed, we wouldn't have booked it for 9 person birthday get together. Well before 60 days of our stay, we are now fighting with them and our credit card company for over $2k. This is pure robbery. We will let you know how it goes and also report to BBB, wish we could leave a google review but guess what, they aren't listed there. SCAM!!!!

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Beautiful rental in a wonderful neighborhood, steps away from shopping, coffee, and great food…read more There is a CVS, Walgreens, and convenience stores steps away from the unit. The unit itself is beautiful and was very clean. Would definitely book again!

This property is perfectly located. Restaurants and shopping are both walking distance as well as a…read moreclose T stop to cover any other adventures. The place exceeds expectations.