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    Rochester Dermatologic Surgery

    3.0 (2 reviews)

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    1 month ago

    Awful customer service. Impossible to get someone on the phone to schedule an appointment.

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    3 months ago

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    Comprehensive Dermatology of Rochester - Dr. Manasi Ladrigan, Adult and Pediatric Dermatologist

    Comprehensive Dermatology of Rochester

    2.3(6 reviews)
    10.8 mi

    I was a patient at this practice for several years and had consistently good experiences until the…read morepast two months. During that time, my micro-needling and Dysport treatments were done by the same provider (Nurse L) with great results. Recently, a new nurse (Nurse J) performed both treatments. Both procedures were done a month apart, used the same medication as before, and both turned out poorly. The only variable that changed was the provider. I met with the doctor to explain this and shared specific concerns: the Dysport reduced wrinkles next to my eyes but created new ones above them, and the micro-needling left my skin visibly damaged for 2 weeks (previously it healed in under a week). The doctor minimized the issue and said Nurse L might not want to treat me going forward because I was unhappy with Nurse J's work. I was refunded for micro-needling but not Dysport, which was fine -- I wasn't seeking money. One detail I didn't share at the time: after my most recent Dysport appointment, the receptionist (unprompted) asked if I'd prefer to book future visits with Nurse L instead of Nurse J, before I expressed any preference. That tells me my concerns weren't isolated. Three weeks later, I received a letter from the doctor canceling my future appointments and stating I was no longer welcome as a patient. I'm disappointed with how long-standing patient feedback was handled and am now seeking care elsewhere. I'm sharing this so others can make informed decisions, especially if consistency and accountability matter in cosmetic treatments.

    Went in with a concerning rash and the provider had me lift up my shirt, quickly glanced at my skin…read moreand did a scratch for the microscope. She came back with a very incorrect communicable disease diagnosis, despite never asking about my living or work environments or if anyone else had similar symptoms. She did no further skin review and declined to biopsy. None of the criteria for the incorrectly diagnosed disease were present and when I asked about the inconsistency the provider ignored my questions. Needless to say, a second opinion cleared the issue up easily. I would never come back here.

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    Comprehensive Dermatology of Rochester - Our cosmetic services

    Our cosmetic services

    Comprehensive Dermatology of Rochester - Microneedling is here!

    Microneedling is here!

    Comprehensive Dermatology of Rochester - Joshua Dawson, NP

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    Joshua Dawson, NP

    Vega Plastic Surgery

    Vega Plastic Surgery

    4.2(5 reviews)
    3.7 mi

    I do not expect perfection by any means. But I do expect the physician to do what s/he says is the…read moreplan. 1) I did not get the sized impant we disucssed (this was cancer reconstruction) nor 2)Did he do the fat-grafting that was also discussed and agreed. This was the primary reason for the sugery... to correct an inverted nipple and to round-out a 'squared' area of one breast for symmitry It was a big and disappointing surprise when I woke up. Dr. Vega by the way, said he thought I wanted to be smaller just ahead of the surgery(!?). I had to remind him we discussed him trying out 2 or 3 different sizes to get a C/D cup, which I was before the cancer, and for symmitry. It was clear he forgot, and did not order larger sizes. Whe we discussed that the fat transfer wouldn't have made a difference, he himself suggested I get a 2nd opion. I did.... going to the doctor he recommended. Mistake. At that visit this doctor referred to Dr. Vega by his first name (friends or what?) and said the work was 'just fine'. ("not") Dr. Vega's office then sends a letter saying that since I went to another practice I am no longer their patient. Please note... my records were not sent to the office I used for a 2nd opion, I went for a 2nd opinion at his suggestions, and I never said I was leaving his practice. What is interesting, is that the fat-transfer work I had done prior (but in Florida so no longer covered by my insurance) was great. And my new, local doctor was able to complete the 'tweaks' just fine. Last, there were no office visits of any sort made prior to the surgery, and so it is not a surprise Dr. Vega lost track. But he did not make it right, and his arrogance was awful though he did call to personally apologize after one particularly nasty visit. I expect my surgeon to have just enough arrogance and confidence to cut me open. But not to the point where s/he does not listen. This review will be shared elsewhere as well.

    Dr. Vega and his staff are wonderful. Dr. Vega is a very confident doctor without being arrogant…read more You know you are in great hands! My experience thus far has been marvelous. I love the staff, and what can I say, he's marvelous as well.

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    Vega Plastic Surgery
    Vega Plastic Surgery
    Vega Plastic Surgery

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    Genesee Valley Dermatology & Laser Centre

    Genesee Valley Dermatology & Laser Centre

    2.6(7 reviews)
    11.2 mi

    I have been a patient of Dr. Duffy for several years. She is wonderful, very thorough and she takes…read morethe time to answer all my questions. She has done many biopsies for me and removed concerning moles, etc. I appreciate that she takes the time to explain everything she is going to do, and reassures me when I am nervous. I highly recommend her, and I have never had any issues with that office.

    I normally do not like to complain, but this issue has to be heard. I was prescribed a medication…read morein February- that needed a PA ( pre- authorization) from my insurance, this is a very simple process, i even gave them the direct # and fax # to my Insurance as my Insurance was waiting for Docu and ready to Approve it. A peron at Genesee Valley Derm first name startig with a J, kept sending the documents to Noble Health Services which is a pharmacy, (who are 3 hours away) AND NOT my insurance, she did this 3xs, even after i called their office and told them again 3xs ...they need to call my insurance she even sent me a message in my PortaL assuring me that she sent the docs to my ins and had tge audacity to blame them, for the delay, been with this Insurance for 14 and NEVER had a problem. So after 4 wKS of this Necessary stress, ihad to call Noble Health services and cancel the prescription and Have GVD finally send the RX to my Pref pharmacy! Whats alarming is that this is a MEDICAL OFFICE????

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    Genesee Valley Dermatology & Laser Centre
    Genesee Valley Dermatology & Laser Centre
    Genesee Valley Dermatology & Laser Centre

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    Rochester Dermatologic Surgery - dermatology - Updated July 2026

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