I'm that shopper who checks online and then visits the store. Total Wine layout is confusing. For…read moreexample, Aisle #, Left, Bay 3. Huh?!? It seems like a chore coming here. If you got the patience and time, then Total Wine is the place for you. It seems like there's a huge selection of spirits. Good luck finding what you need.

Wow! I forgot what a huge selection Total Wine has…read more I recently visited this Total Wines because I was looking for some THC drinks and a friend suggested to come here. Finding the THC section was a little hard, but in case you are wondering, it is on the front left side of the store. Compared to other liquor stores, their THC sections is insane. They have so many brands I've never seen before and a pretty great selection of different THC options. At the time of check-out the staff was super friendly and they even signed me up into their rewards program, which I thought was a nice touch. Last but not least, parking to this location is super easy and this area doesn't have too much traffic (unless is 5pm). Highly recommend checking them out!

I went into this store yesterday looking for some Rum and charcuterie boards. Sadly, this store…read moredoes not have any charcuterie boards. The alcohol selection is immense. They have so many different types and flavors of every kind of alcohol. The prices were not bad either. I got two bottles of rum for under $30. The staff was friendly and helpful. Whenever I need anything again, I will go to Spec's.

Lots of parking at this location. This store is a smaller store and on the day I visited there was…read morea policeman there directing traffic in the store in weird directions. Most of the shelves were half empty. The service here was ok, most of the employees working the register. It's an ok store. I wouldn't go back

They have several different items from around the world hence the name world market. You'll lose…read moretime In there trying to see everything.

If you're looking for a masterclass in how to lose customers in record time, WORLD MARKET 742 NW…read moreLoop 410 in San Antonio has perfected it. I was there on March 31, 2026. I wish there was a way to give ZERO stars! From the moment you walk in, the atmosphere feels less like a welcoming retail space and more like an inconvenience to the staff. Basic customer service--greeting shoppers, offering assistance, or even acknowledging someone at the register--seems completely absent. Instead, you're met with indifference at best and outright rudeness at worst. The staff (cashier and floor sales assistant) appear disengaged and unwilling to help with even the simplest questions. Asking for assistance feels like you're interrupting them, and the responses you get are often curt, dismissive, or downright unprofessional. It's clear that customer experience is not a priority here. The cashier experience is just as frustrating. Don't expect friendliness, patience, or even basic courtesy. Transactions feel rushed and cold, with no attempt at conversation or appreciation for your business. It leaves you wondering why anyone would choose to shop here when there are plenty of other stores that actually value their customers. Overall, this location delivers one of the worst customer service experiences imaginable. Until there's a serious change in attitude and management, it's hard to recommend this store to anyone. DO NOT SHOP HERE! CUSTOMERS BEWARE!

I love coming to get some drinks for a pregame or a in-house date night to relax after a long week…read more The servers are always nice and helpful. I love that they combine good drinks with some staple snacks! Love myself a good chamoy pickle and it's a great drink as well!

Beer was cold, vibes were great, and the service was even better. Mila Tequila took amazing care of…read moreus--super friendly, quick with our orders, and made the whole experience feel fun and effortless. Definitely coming back, and definitely asking for Mila again! West ave is the best !!!!!

Growing up in Ukraine and living most of my life in US This…read moreplace is very upsetting I went to look for some home food that I can't find in US stores And it's upsetting that a lot of food at this store is expired And quite a few of the groceries are a very poor quality that is no way a representation of the food from European countries The store is such a disappointment

Love this new place! Great selection, friendly personnel…read more Prices are unbeatable compared to the other store. My new favorite store.

One of the best craft beer selections ever seen at a store that size! I will be back.read more

Came by last night well before closing. Right when I arrived at the entrance, the store clerk…read morelocked the door said it was closed.

It amazes me the amount of liquor selection they have For as small as the store is…read more But besides that, the customer service provided by Alex is second to none. She always make sure that you get help and are satisfied with your purchase

The service is outstanding. The employees go out of their way to make sure you find what you're…read morelooking for.

This place has zero respect for its customers. My 4 year old needed to use a restroom, the HEB next…read moredoor's bathroom was down. They were allowing partners from the store to use the restroom at this twin liquors but, despite the store sending us over AND me offering to buy something they wouldn't let my son use their restroom citing "company policy". It's a kid, y'all are ridiculous.

The store In Kingwood Texas at the corner of west lake Houston and Kingwood drive is badly managed…read moreand unfriendly. Ever since Butch left they lost an asset. I was a regular customer and purchased all my liquor and wines from them. They used to match competitors prices, then someone had a brilliant idea to stop. So...... I stopped shopping there. It was actually the straw that broke the camel's back. Edna is the only genuinely friendly person there. The lady who replaced Butch was always unprofessional, disheveled and didn't ever make eye contact. As for the ambiance, it's nothing to talk about as it was vanilla at best. I shopped once at the other location in Kingwood and got the same impression. Maybe!!! It's the company culture!!! Good luck on customer retention.