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    Cavity treatment

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    Robstown Dentistry & Orthodontics - Pediatric Dentistry Robstown, TX

    Robstown Dentistry & Orthodontics

    3.3(3 reviews)
    0.7 mi

    Quick to take your money but when they owe you a refund for a procedure you decide not to do they…read moreare not quick to give your money back. Went in on March 13 after talking with them I was on the edge of whether to do an implant. I made an appointment for March 24 and they took half the payment for the implant. The next day I called and cancelled my appointment because I did not feel the need to go through with it At this moment. After being called several times for them to try and talk me into the procedure I told them no and I wanted my money back they said they would refund but wouldn't be until the following week. Here we are April 1st and still not a dime of my money back. They say the lady that needs to refund has not been in that office. I just fell that I am getting the run around and will probably never see my over $300 back. I have been going here for over 9 years and get treated like this. I have always talked good about this place and now I feel so dumb I should have just not made that appointment until I was sure I wanted to do it. Now I am having to pay the price because they don't seem to want to give me my money back but I am sure if I owed them money they would be sending me bills and adding late fees.

    Robstown dentistry was very helpful and explained everything to me until I understood. Also, they…read moreexplained all the options available to me. The kids enjoyed them, as well.

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    Dental Office Robstown, TX

    Easy Breezy Dental

    Easy Breezy Dental

    1.0(1 review)
    6.3 mi

    The Office lady then came back and she showed me a quote for $2200. It was referencing to one…read morebottom tooth on the right hand side, which was missing. I have seven or eight teeth on the bottom that are missing their tooth that he was talking about putting a partial on didn't make any sense because what about the other six or seven that was on the bottom he didn't address those at all he just wanted to do the one partial with the one tooth and $2200. he also didn't address a broken tooth that I needed repaired so she went to go get her boss which is a manager lady that came back to talk to me who also does dental work and I asked her I said what about the other teeth on the bottom she said well why don't we just do a denture on the bottom and replace all those teeth? I think that's perfect. I think that way I can chew and I said what about the broken tooth she goes. Oh we can pull it. I said no I don't wanna pull it. I just want it fixed. She says OK well we can do that and do a crown. she comes back with an estimate of $1800. I said great let's do it. Dentist then comes in and tells me that he doesn't want to do the partial that he can't even guarantee I'll be able to eat on it that people don't like him it's a waste of my money so he said that he would make it for me, but he's not gonna be able to guarantee it would be comfortable that food won't get underneath it and that I can even chew with it Then he stop his hygienist in the hallway says what do you think about dentures? She rolls her eyes and says oh implants are so much better you know dentures you're not gonna be able to chew with them and everything else didn't make any sense to me. I decided to proceed with $1800 get all the teeth on the bottom fix the lady tells me that I can only get a partial once every five years so had I done what the Dr wanted me to do that would've given me one missing tooth and I wouldn't been able to do another one for five years, I would've been forced either out-of-pocket or do his implants like he keptpressuring me to do Anyways I go upfront I pay the $1800 and I make an appointment the more I thought about more mad I got so the next I called back and said you know if I would've done with the dentist recommended which was padding his pocket and not in my best interest cause I still couldn't chew. It was only replacing one tooth I would've been out all that money so I would like to cancel my appointment. She completely understood and said that she definently understood. I ended up getting my money back and today I get a nasty letter from the dentist telling me that he doesn't wanna be my Dentist anymore. Well, you don't have to worry about that cause I don't like dishonesty and I don't like people taking advantage of people because they don't know any better. I was very upset at the lack of honesty from this Dentist. He could have cared less about my ability to eat. I prefer to deal with somebody with integrity somebody that thinks about their patient first and somebody that puts the wellbeing of his patient before his fat wallet. Very disappointed because I really thought he was a good guy. Since then I found another dentist who was appalled and said implants were no necessary and a all around better experience

    Robstown Smiles - generaldentistry - Updated October 2026

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