Bad Review - Robinson Pool & Fitness Bedford
My 10-year-old daughter has had a swimming membership at Robinson Pool & Fitness Bedford for 2 years, but in the last year we have become extremely disappointed with the management and the conditions of the centre.
First of all, they do not have enough staff for all the children. Many times, the kids are left alone in the pool without proper supervision, and time goes by without them learning anything. It is frustrating to pay for a membership and see no progress because of poor organisation.
The changing rooms where the children get dressed are in terrible condition: dirty, with food leftovers, hair all over the place, and dirty floors. Nobody seems to clean them properly, even though a children's swimming facility should be hygienic and safe.
The area where the children take a shower after swimming is a disaster as well: dirty, messy, and the drain is always blocked, so the kids end up standing in dirty water. This is unacceptable for a centre that claims to maintain standards.
On top of that, they never have swimming caps available for the kids. Every time I ask at reception, I get the same answer: "We are waiting for stock, we are waiting for stock." The same excuse for months.
After everything we've experienced over the past year, I do not recommend this swimming pool. read more