1. Robin Smith

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Ponca City, OK

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Robin Smith

3.0 (2 reviews)
Open • 8:00 am - 9:00 pm

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Buyer's agent

Listing agent

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2 years ago

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Coldwell Banker Heritage, Realtors

Coldwell Banker Heritage, Realtors

(1 review)

This review is based on my best friend's experience with Brittany Cox. He was searching for homes…read morewith another realtor ("Matt") who was attentive, responsive, and just genuinely cared. Unfortunately, my best friend fell in love with a house outside of Matt's jurisdiction so he had to find another realtor fast! Brittany was chosen based on other reviews and being of native descent (support indigenous!). Since my friend purchased out-of-state, he had to put a lot of faith and trust in Brittany. Her replies were delayed. She was supposed to take pictures, do a video walk-through (which the Seller did), and even another video/photos after the inspection to make sure the Seller completed tasks. None of this was completed. My brother in-law is a realtor and purchases gifts for his buyers; not saying Brittany had to but the gesture would've been nice. Even a simple "thank you" card would've shown gratitude for the purchase, especially since other social media platforms showed she had given gifts. This was my best friend's 1st home purchase. He'll never get that back. It's like a 1st anything; it should be special. My best friend feels taken advantage of for the fact he purchased out of state and Brittany did the bare minimum. She didn't have to help him find a home; all she did was the paperwork. He let her know when he was in town thinking she'd at least like to meet the person who landed her some commission, and not even that. Even the Seller came by to meet in person, so what does that say?! I'm so disappointed and sad for my friend. I'm the one who recommended this realtor and feel so guilty because of his experience. Perhaps she's better to work with if you're local to her, but I definitely wouldn't recommend if purchasing out of state.

Robin Smith - realestateagents - Updated October 2026

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