Yelverton was highly recommended as a place to get a higher end watch battery replaced. I was…read morethoroughly impressed! The job was quick and well done. I really appreciated how they accounted for my item and kept me informed throughout the process....all for just a watch battery! If they take that much care for something simple, I can only imagine they'll do the same for something more expensive!

The prongs on my engagement ring needed to be tightened, and after seeing reviews I went to…read moreYelverton Jewlers on Wednesday afternoon. The drop off process was easy and quick with their friendly staff. By mid-friday I received the text that my ring was ready! I know it was a quick fix but for the turn around time and price, you can't beat it. Hopefully I won't need anymore repairs soon, but I will be back to look at wedding bands!

I personally have had very mixed experiences with this store. The first time I went to see about…read morefinding the prongs on my engagement ring, the owner was very nice, a little pushy but very nice. The second time I came in, to buy a 3rd band for my wedding set. The same owner was VERY rude. To the point (I'm a very nonconfreatational person) I just left. Absolutely baffles me. Will not be retuning.

It's been awhile since I have shopped there but when we where last there we were given outstanding…read morecustomer service. We example what type of ring we wanted and our budget. We were shown a beautiful engagement ring that fit my style. I would recommend to any of my friends who are in search of quality jewery and attentive, friendly, knowledgeable customer service.

Every visit has always been pleasant. The attention and customer service has always left my family…read moreand I smiling. We shop here for Birthdays, Christmas, and just because they treat DJ with such gentle care. Thank you for making us feel welcomed.

great service and good prices staff was very friendly it was a great experience we went on a Friday…read moreand was not very busy there selection was very good I came in and got a red dot for a good price

As someone who enjoys thick Figaro gold necklaces, when my necklace clasp needed to be replaced, I…read moretook it to Satterfield & Dempsey Jewelers in Warner Robins. The staff promptly updated me on the repair status. Once the repair was complete and the new clasp was added, they called me to inform me my necklace was ready for pickup. Upon arrival, I examined the necklace and clasp, admiring its shine and cleanliness. The ladies are very nice, helpful, and polite. The gentleman who owns the jewelry store is nice and friendly. They offer watches, rings, necklaces, and many more beautiful pieces for sale. Plenty of parking is available upfront by the jewelry store and on the sides.

Hello all my wife told me to go to Satterfield & Dempsey to get my gifted Omega watch bracelet…read morelinks sized, these folks are awesome, professional & inexpensive- I was not aware they also carry Citizens & Bulova Men's Dive watches- I will be back to get the Citizen's Promaster Fugu watch - blue dial, absolutely the best watch in the county by far..

My fiance purchased an engagement ring from John Ross jewelers sometime back in late December/…read moreearly January 2008. The ring was pre-made, but had small diamonds added to it by John Ross jewelers. One month or so after I received the ring, one of the small diamonds added into it fell out. My fiance traveled to Albany (we live in Atlanta) to have the ring repaird by John Ross Jewelers. They fixed it in approximately three hours. Over the next few months, the prongs holding the smaller diamonds began to turn a bit yellow. I didn't have concern however, because I had heard this happens to white gold rings. However, about eight or nine months later, three more of the small diamonds fell out. At this point we were certain that the quality of the customized mounts that held the small diamonds was not good. When my fiance returned again to Albany, he encountered the store's manager (owner?) Chuck Roberts who informed him that he would repair the ring again. When my fiance asked Chuck as to why the diamonds were falling out, Chuck informed him that "some new chemical women are using in some product" is causing erosion and/or pitting of the gold in the diamond settings and thus causing the diamonds to fall out. My family has rings that have been passed down from generation to generation. Some of the women who wore them worked in factories as far back as the 40s and 50s. Some of them were domestics. My mother now wears three of these rings. I have NEVER heard of any cleaning or hair chemical strong enough to erode the gold off of rings. My mother and I don't work in any strenous environment- I'm an accountant and she's an attorney. There is NO reason why the gold should have eroded and cause my diamonds to fall out. Having said that, I called Chuck myself and inquired about this "mysterious chemical". He could/wouldn't identify what he thought it was. He also claimed that it "happened all the time" which I don't think is a good thing in his line of work. Therefore, I told him that as I am no chemist, that means nothing to me as a consumer and that I would like to return the ring for a refund. He repeatedly interrupted my speech during the process and finally said, "Well, Babyhoneychild, we don't do refunds. It says so right at the bottom of the receipt. We do store credit only." I said, "Am I to understand that if a product is defective you not only do not give a refund, but you expect me to use a "store credit" to get another potentially defective product?" I then informed him that I would be making a few phone calls and hung up. My fiance went back to retrieve the ring before it was repaired so that we could have it evaluated by a professional. Upon returning, the repair that was originally estimated to take a week to repair, was miraculously finished. (I hope that doesn't mean they rushed through yet another faulty repair). The short version is this: I'm not willing to have my fiance travel 3 hours to have a ring repaired for a third, fourth, fifth, or however many times. I can hardly believe that someTHING that I am using is causing all my diamonds to fall out. I don't appreciate being interrupted or being called "Babyhoneychild" by a strange man. At this point, I don't want to do any more business with him, but I felt compelled to say something because other people may encounter his shoddy work and shoddy attitude. Be warned.

My fiancée designed and purchased my engagement here. Now I was not present during the process, but…read morethis weekend I came in to have my ring sized as well as altered slightly to fit the original design that my fiancée came up with. One thing I like about this place is that it is def a mom and pop business. The people are very friendly and really take in to consideration what you want. After showing the jewelery designer a few things to the ring that I wanted, they decided to just recast the whole thing so that I would be happy. I really liked that... this makes me consider them more when I purchase my wedding bands. Especially since my band will have to be designed to fit my engagement ring. John Ross has a good variety of rings, earrings, and pendants. They has some really pretty settings for engagement rings too. Very nice. But really, the thing that impressed me was that they can make your design a reality with a jeweler and a jewelery designer to make sure it looks perfect. Also that they are willing to go to great lengths so that their customers are happy. This may not be a fancy jewelery store like the ones that I'm used to in Atlanta, but they sure know what customer service is about. #365Yelp 65/365

I have not had a chance to visit the store yet. I read the reviews as I always do and Mr. Allens…read moreresponse to a dissatisfied customer was so thorough and thought out that I have already decided to visit the store and if at all possible make my purchase there. You can tell from a distance thatche has integrity andxisxan honest person. I was guilty of going to the lowest rating and then the highest. I hope to do business with an owner with the knowledge he has about his trade.

Best Jeweler in Albany! Allen's has a very friendly staff as well as gorgeous jewelry designs.read more

Awesome staff! Very knowledgeable! Ask to speak with Kat or Richard.read more

I purchased about $2k+ worth of jewelry from Reeds a few years ago, including a "14K white gold…read moremen's ring with diamonds and sapphires" I went to have it appraised and the ring is completely made of brass with a thin, almost non-existent white gold plating. I spent over $800 on this one ring to find out it is worth less than $10. I will NEVER buy jewelry from this store in my lifetime.. I will do everything in my power to reduce their business. I am afraid to have the rest of my purchases appraised. Don't waste your hard earned money on this store's scandalous sale tactics.

my husband spent almost 600 on a gold cross necklace and after a few weeks the "gold" chain turned…read moremy neck green. it kept ruining my shirts until I realized it was from the chain. very disappointed.

I absolutely love Schomburgs! In fact, even after moving to California, I still use them to buy any…read morejewelry. Great quality and great customer service. I highly recommend them.