Unfortunately, this flower shop was NOT up to its usual standards when we ordered funeral flowers last week for our dear aunt. The arrangement was NOT fresh, and the flowers were sparse. We were at both the wake and the funeral and saw the flowers up close. They were embarrassing. We were really surprised as we have used this florist for many years, including for the funeral for one of our own parents as well as for our now adult children's prom flowers, and countless times for ill and injured friends. What was more shocking than the poor quality of the floral arrangement was the reaction of the shop's owner when I called after the funeral to complain. Expressing zero sympathy for our loss, he insisted that I had miscounted the number of blooms on the arrangement ($300 for only 24 half wilted blooms). I did not take a photo as I did not want to seem crass at the wake, and of course, would never take out my cell phone at a funeral Mass. As he offered us only a 25% refund after shouting at me on the phone, we decided instead to NOT accept the refund and post this review so other bereaved families will not have to go through what we did. We will not be returning to this florist. read more
