We love our doctors office. This office has always seen my kids with in hours of calling for an…read moreappointment. Dr. Ale really gained my respect with my first child when he came into the hospital with in the hour of me being worried about my new baby wheezing when she was born. The nurses at the hospital had told me they could not suck anything out of her lungs. Dr. Ale came in and cleared her out immediately. Dr. Ale is the best for your new babies. Dr. Allicin and Dr. Lauren see us most the time in the office. They are always attentive and spend the extra time to make sure my kids are treated with the best care. My kids and I feel like we are treated as family and suggest if you are looking for top care for your kids or you to go here.

If I Could give 0 stars That's what I would give this place they don't even deserve one star I have…read morehad so many issues with this office but the most recent and most important issue was yesterday My youngest daughter had very puffy swollen eyes and sneezing and runny nose I called them to set up an appointment to get in because she has a lot of allergies problems previously They told me I could not see my normal doctor so I would have to see doctor Ale at 1:45 they told me I could be the only one to come in an to wear a mask also call when I get there Then she asked if I had been around anyone that has been diagnosed with covid 19 or anyone that's been sick i said no one is sick or been around anyone sick The nurse I talk to also asked if my daughter was running a fever I had told her I have a head themometer and a ear Themometer but they come up different readings every time and they're not saying her fever is high it's normal or lower. So I would feel more comfortable if they would just check her out to be safe. She said to me well you NEED to get a working thermometer! An if you really think she needs to come in she acted like I shouldn't bring her in! So when I got there at 1:40 I called them like they told me to The line was busy for 10 mins. Finally got them on the phone at 1:50 they told me they would call me when they were ready for me so I sat an waited outside in the car with my crying daughter. As I sat there I seen multiple people going in and out of the building with no mask on even familys of four going in the building together. I was the only one waiting in the car to be called in 35 minutes later she called me back then said What is your daughter symptoms I said I already told you her symptoms when you gave me a appointment for 1:45 and I've been setting in a hot car with my crying baby since 1:40 What is the problem? She said well she CANT come in because of her symptoms I said what are you talking about? She has no symptoms like covid 19 You guys are her Primary doctor and now she's sick an your scared to see her when she could have nothing but a commen cold she said well we might have to let her see a dr outside So I Demanded that they send a dr out then 15 mins later she called me back an said are you still here Then said they would have to take her temperature then decide if she could come in because she was running a fever I never once said she was running a fever! She did nothing but give me more run around and be rude! She keep telling me This is the CDC rules for every Patient Which is a LIE They weren't gonna see her at all it comes down to they felt in their heads my daughter had symptoms of Corona an they were all scared to death to see her or treat her so I got no medical help from them whatsoever at all So at this point I had been setting in my car for over a hour I have never in my life had to deal with such non professional rude scared Pathetic people! I had to take my daughter to the er Had to call my husband to bring my medical card for my daughter and then he had to bring my oldest daughter with him to give me the card so now I have 2 of my children in the er around tons of sick people that COULD actually have convid 19 I had to hold a mask over my sick one year old's face as we walked through all the sick people in their beds to get to our Room. Everyone was looking at me like why do you have this poor baby in here The staff were nice enough to put us at the end of the hall away from everyone possible and shut the door to help keep as many germs out as possible When we got in the room they took her temperature and what do you know it was normal like i had already told elkin Pediatric to begin with After another hour we finally got to see a doctor she examined her, told me that she had severe allergy reaction is to why her eyes are swelled up. Asked if I had give her any medication I said yes Benadryl last night, this morning she told me that was a good thing I did that or her throat could have swelled shut! She also had a ear infection! No covid 19 dont trust elkin Pediatric with your kids!! The office manger Donna hutchens also did nothing to help the Situation all she did was make excuses for the people that work there! She's very unProfessional, cold.