Marlen, Yolanda and Alejandra always take care of me and my family. They are friendly and do care about us getting the best protection. strongly recommend these ladies and agency. read more

I have had Robert Kenimer as our Insurance Agent for almost 40 years. He is one of the most personable people you will ever meet. He makes it a point to know his customers and treats them like family. We have had a couple claims in the years we have been with Robert and, WITHOUT FAIL, Robert has handled them and taken great care of us. We have had many dealings with Amanda, and she is just as pleasurable and professional as Robert. I could not recommend Robert Kenimer State Farm Insurance Agency higher. They may not be the cheapest out there, but you usually get exactly what you pay for. When I consider making a purchase as substantial as Insurance, I consider the Agency FIRST and how they will handle my questions and concerns, the Insurance Company second, and then price follows that. Again, the way Robert and Amanda have treated us over the years, there is no way we ever change agencies!! We know we are property insured, they schedule regular insurance reviews be to sure of that, and well cared for as a client and not a number on a policy. read more

I really struggled with my time with auto and home insurance with Robert's office. When his office created my policy after I left the office when getting my quote a clerical error was made. This led to overbilling, daily policy cancellation and neither issue was addressed, I was asked to find a new insurance provider after two months of being asked to be patient. read more

I'm never disappointed with the service!! Yolanda always answers any questions about my deductibles, and the best options possible. Awesome friendly insurance company! Highly recommend Robert Kenimer's office! read more

I've had coverage on house and cars with Robert for over thirty years. Even though I moved two hours away, I have kept all my coverage with Robert because I can depend on him to do right by me! He knows his business and provides sound recommendations on needed coverage without placing undue pressure for you to buy. Thank you, Robert, for being a friend as well as my insurance agent! read more

I have had all my insurance, Cars, house, personal and business with this agency for over 39 years. Robert has never been anything but the consummate professional. He has handled all claims efficiently and completely. Lightning and storm damage to business equipment, air conditioning and house, car accidents with uninsured and insured motorists, and loss of personal items. There was one problem that occurred (a misunderstanding) but, Robert showed total professionalism and quickly corrected this with one conversation. How problems are addressed and solved are one of the best indicators that I have placed my trust in the right company and individual. I would highly recommend this agent and the company! read more

If there was an option for no stars, I would have chosen that option. Do yourself a favor and take your business somewhere else. Robert Kenimer is a sexist, derogatory, and extremely unprofessional representative for State Farm Insurance After scheduling 4 separate appointments to inquire about the steady rise of my insurance policy (my rates increased every month for the past 6 months with little explanation), Robert NEVER returned my call at the designated times. In addition, I never received a call apologizing for his missed appointments or to reschedule. Robert's follow up emailed was layered with disrespect and lack of accountability for his staff's mistakes. A multiple car discount was applied to my account 3 years ago - by one on his staff. I've only ever had one car insured by State Farm - and the only car on my account - but for some reason his staff were unable to realize this mistake until 3 years. Regardless of this discount being removed, my question about why my monthly payments have increased every month - still have yet to be answered. Robert's derogatory tone was matched with an inappropriate and sexist comment stating, "You have the right to go somewhere else if all you want is a cheap premium: just like hair shampoo, you get what you pay for." I didn't realize that my decisions in choosing car insurance were related to what kind of shampoo I purchase? I'm happy to forward or copy and paste the email as well. Apparently, customers are not allowed to inquire about steady rate increases. He also claimed, "SF has paid 8 claims in your behalf for a total pay-out of over $9,500.00 without cancelling your insurance!" His threatening statement is entirely incorrect. I have no at-fault accidents, tickets, or points on my license from the last 3 years. I called corporate to do my research. In 2012, I was rear ended at a red light - not at fault. In 2012, I had a comprehensive glass claim that costed State Farm $414.12. In 2012, I used an emergency roadside service that cost $100. On 7/26/2017, I was in an accident in which I was NOT at fault. The total payments were $6,631 - which the at fault insurance company paid out. On 8/10/2017, I was rear ended in my rental car (my vehicle was in for repairs from the above stated accident), again, not at fault. On 2/2/2018, I had my windshield replace, paid my $50 deductible, and State Farm paid out $300.62. On 4/29/2018, I used my emergency road side assistance, which State Farm paid out $64. I'm not sure how Robert is doing his math but his above statement does not add up. If Robert is willing to threaten and disrespect a loyal (and returned) State Farm customer that is not a high-risk driver, I can only imagine how he would treat a customer that has had a couple of accidents or tickets. read more

Most unprofessional people I have ever had dealings with. My whole family once insured with this State Farm agency and they were horrible. Definitely would not recommend them to anyone. read more