I have been with Jim Miles and Co for nearly 15 years now for both tax preparation for our family's…read moretax return as well as my business accounting needs (reviewing payroll, making sure my quarterly reports are filed on time and such). Jerry is the new (2 plus years) owner, and he is a great asset.

The accountants at Collins are the best in the business. I highly recommend going to them for all…read moreof your tax needs. I know I will be! Professional and friendly! Worth checking them out..

TLDR: I am astounded at how poor her communication is, and I'm incredibly upset at her…read moremisrepresentation of how quickly she can work. She new from our initial consult that we are not the average return. As the professional, it is HER responsibility to adequately represent what kind of time period we should expect and to be available to answer questions that we have. The only conclusion that I can come to, is that she filed an extension because it was convenient and then pushed us to bottom of her stack, inevitably costing us money. We were told, "It takes us 5 days to prepare taxes" (no mention of a wait period but I figured 2-3 weeks). Eight weeks later, neither our corporate nor personal returns have been completed. I was told, "Three weeks is plenty of time" to file our corporate taxes. The week they were due, she filed an extension, stating that because we were new clients she wanted to take extra time to make sure there were no mistakes and everything was in order. I appreciate that sentiment, but that was not the expectation that she had been setting. In the month following the extension, we were told 4 times when she was going to start our taxes (and even when she would have them completed by) but they were STILL not done! We got the same spiel from a month before about taking extra time. We have a lot going on financially, but not so much that she needs a month to review the numbers! As 4.18 drew near, I expressed my concern 3 times that I didn't want to be penalized or pay interest on what I owe (at this point I was calling the office directly, as her communication is just awful - see below). They were neither concerned, nor did they guide me in how to figure out the minimum payment due to at least avoid the penalty. Concerning Laura's ability to communicate, she admitted, "During tax season I'm hard to get ahold of." If I am paying you for a service, I better be able to get ahold of you, no excuses! Needing 24 hours to return a call is understandable, but she wasn't even that considerate. It took me multiple days of texts, calls, and emails, and a final call to the office requesting a phone appointment for her to take me seriously. While she was still holding all of our paperwork, I needed to get a copy of something; Laura offered to make a copy and email it to me. After 3 or 4 reminder emails, and offers to stop by the office, with no response from her, my husband finally went in 10 days later and snapped his own photo of the paperwork.

The staff at the Bowling Green location are so friendly and welcoming. They helped me every step of…read morethe way. They listen to my concerns and comments. a wonderful group of people!

Have been doing business with Tom Beard for almost 10 years. He is an outstanding accountant and…read morebusiness advisor that has saved us thousands of $$. Honest and efficient.

Very personable business. Low rates. Great cleaning crew. Took on big job and monthly services…read more Very happy with results. Would definitely hire again and again.

UPDATE: Guardian…read moreAlarm reached out to me after I posted this review and agreed to work with me regarding my issue. I will give them credit that they did follow up and did offer some concessions. The issues I outlined below are accurate, but as compensation, they agreed to refund $113. This doesn't quite make me whole, but it is better than I expected. What the representative told me was that the manager should have offered to send out a tech to unlock my board and only charge me the $85 service fee for doing that. I still don't like the fact that the board was locked in the first place as that ties you to Guardian Alarm even if you paid for the system as I did. No matter what you weren't leaving their service without at least an $85 fee. They informed me that locking the board was for security. I believe if you are going to follow this practice that you should have some remote way of unlocking the board and just do it for customers who are choosing to leave. I still believe if a customer is choosing to leave and has fulfilled their contract and paid for their system they should be able to leave without any additional fees. As I wrote below I paid out $175 to change out the board, which was my only option at the time. By Guardian refunding me $113 I am only out about $62 above and beyond what I knew I would pay to change providers. While I wish that cost was $0 I can live with this and I give them credit for reaching out and initiating it. I was no longer a customer and they didn't need to do anything. It is not like I had any recourse. So I am updating my original review. ____________________________________________________ Be very careful before using these guys. I found their monthly monitoring service to be very expensive. I was no longer under contract with them so I tried to negotiate a lower rate. The only way they would lower my rate was by signing a new 3-year agreement. I decided to switch to another company for monitoring and that is when I ran into trouble. My new company discovered that Guardian Alarm had put a lockout on the mainboard so I could never switch to another company and then refused to give me the code to unlock the board! I was forced to pay an extra $175 to get a new board installed! They did this deliberately so I could not leave them. My system was paid for and I should have owned it and received this code. When I called and requested the code they gave me the runaround and tried to blame my installer. My installer even called Honeywell, who made the system and verified the board had been locked and there was no way in and the standard override code would not work. I actually listened on speakerphone when he talked to them so I know he was telling me the truth. This is a shady business practice and total B.S. I will NEVER do business with this company again.

I've been with Guardian for 23 yrs and I've never been happier. I can say with Guardian and the…read morewonderful staff. I always feel safe. I miss my beautiful receptionist may she R.I.H. When she there to greet me. I never had to worry. My condolences to her family . Thanks for being there when I needed her so Beautiful. Thank you too to all the staff!

They were quick to respond and was able to get me scheduled quickly! She was very informative, and…read morethe pricing was just right. She cleaned everything that I requested, making everything look nice and shiny!! My bathroom looks brand new again!! Would highly recommend her services!

Mr. Alo is very professional and work with each person on a detail level. He had care and patience…read moreas he worked on my case. Mr. Alo, foreseen issues in my case and addressed them early. As a result, my case was approved expeditiously. I am grateful for meeting Mr. Alo and would highly recommend him to anyone in need of legal services, especially with Immigration law. He has reasonable fees and is willing to work with you concerning your legal situation.

Great lawyer who will get you through any problem you have. I had to go to court once for a ticket…read moreand he helped me out and explained my case. Very nice and willing to help anyone! If you need a lawyer make sure you contact Ammar Alo you will not be disappointed.