Was looking for a new pediatric dentist for 2 kids after moving to town. They refused to even see…read morethe teenager because that's "too old." Not a friendly or helpful place, which is weird for a practice that cares for children. Would not recommend.

I am very well satisfied with my son's visit. he has a spectrum disorder and the staff were so…read moreunderstanding and worked very fast and professional to get the job done. They know he wanted in and out so they were very well prepared. I will 100% recommend this office to anyone in need.

Great dental clinic. Everyone here is super nice and the quality is great! I get my yearly…read morecleanings and have also got some bridges done here. Really easy to schedule with too.

I have been going here for 30 years and will never go anywhere else. The staff is amazing, the work…read moreis quality and I have never had a bad experience.

Our family of 7 has been to dentist offices all over the twin cities metro and this has by far been…read moreour best experience with friendly, relaxed, and professional staff that put our kids at ease and help our experience to be positive and enjoyable. The in house orthodontist services make things feel easy and seamless as far as braces go and the payment options are the best value i've found. I highly recommend this dentist, especially if you have kids that need some comfort and ease in their experience.

We've being seeing Dr. Holly and his team for 2 years, and they are an amazing crew! My kids love…read moregoing there (they are great with making kids feel comfortable) and the location is convenient. I highly recommend!

I gave 3 stars because Dr.Grove is awesome! I've brought both of my kids to this location only and…read moremy daughter is about to be 25, my son is 15. We were just here today! I took 2 stars off because they still have a hygienist working there named Katie. I don't think she should be working with any children. The first few times she cleaned my daughter's teeth she was not very patient or friendly. Another time while my daughter was getting a cavity filled I was sitting on the little bench in the back room with my 3 year old son next to me. Katie came up to me and said " I can't believe you have him back here right now listening to that, you are scaring him" She was referring to another child that was getting multiple cavities filled and he was kicking and screaming the entire time. I told her that I wanted him to see what happens when you don't brush and floss your teeth. She rolled her eyes at me and walked away. Again... my son is 15 now and has not had 1 cavity! I really like my son's dentist or I would have found a different clinic to go to, because she was judging how I parent. The final straw is when I brought my daughter to a Pink concert years later and while we were waiting in line an obviously drunk woman bumped into my daughter and almost knocked her over, then gave my little girl a look like it was her fault and walked away talking about the (little brat) that ran into her. Guess who the drunk lady was... KATIE! So at the next appointment I requested that she NEVER work on my kids teeth... EVER! They never asked me why, I thought that was strange at first... but then I realized they must get complaints a lot about her. Every other employee is always kind, helpful, smiling and very patient with the kids. They deserve 5 stars but it only takes one bad person to ruin it for everyone else. Only got about 3 more years that my son can go here because he will be an adult after that. I highly recommend this place, just not Katie.

DO NOT GO HERE!! They do no let you know if a procedure is covered beforehand. We got surprised…read moreby a bill later and had to pay for it. When I called in about it, they put me on hold and never got back to me. I called back 15 minutes later, and no one picked up. I used my husband's phone and they picked up. Since they saw my number, they did not pick up. In the second call, they first said that their procedure is to walk us to the office to let us know what would not be covered before the appointment . When I said they did not, then they said I should've checked with my insurance beforehand. So if they did not do their job, they put the blame on you. I said either I have to get a list of everything entailed in the appointment way in advance to check with my insurance to see if those services are covered OR during the appointment, I would have to stop them every time there was a procedure to check if we are insured. They said I would have to the the former. UNBELELIVEABLE. Mine and my husband's dental office does this for us. In the past, when I noticed we were not getting notification for the 6 month notification, they said they have it setup to get it. I told them I don't get them. They did nothing about it. I refuse to go back there. It's not like they have dentist worth coming back to. Go somewhere else and get your basic needs meet at the very lest.

Like most people, I normally despise going to the dentist, but Northpark makes my semi-annual…read morevisits enjoyable. I will never go anywhere else!

Ok, I'll start with the pros: It was easy to make an appointment at Northpark, everyone seemed…read morefriendly and welcoming at first, and Dr. Andrew Chadbourn has beautiful blue eyes. I got a crown and a cleaning, and I'm very happy with my crown (so far). The cons, however, are... - They wrote down my birthday incorrectly, which at first was hilarious because I was flattered that they thought I was 18 yo. But then I was concerned that they wrote down the month, day AND year incorrectly. - After receiving my Novocain injection before applying my new crown, the Dr. left the room to let it set in. Several minutes later, I got up and looked around to give the hint like "hey, I'm still in here, let's get this show on the road". FFwd to 40+ freakin minutes later! The Dr. returned and said there was an emergency, which is understandable, but someone could have told me while I waited impatiently, instead of just blinking at me when I poked me head out of the room. - After paying, I asked the receptionist if I could have a toothbrush... and she said no! Even though they just got hundreds of dollars out of my new crown, they couldn't spare a toothbrush (only after I got a cleaning, she said). Jeez. - When I still did end up coming back for a cleaning (and finally my toothbrush hehe), the dental assistant scraped my teeth SO aggressively that I asked her to stop. Oof. TL;DR My teeth are clean and my crown is holding up, but I experienced some really bizarre service!

Excellent dental care! It is like a family. The staff are wonderful and get to know you personally!…read moreMy entire family goes here. My kids never fear going to the dentist. Dr. "Kay" is gentle and caring. He always makes each visit comfortable and explains everything well. He is very calm. He also makes sure you are well numbed before procedures and adjusts accordingly throughout. The dental hygienist we usually have is delightful, gentle and very knowledgeable about everything. They explain things in a nonjudgmental manner. The front office staff (scheduling and billing) are kind, caring and very helpful. My daughter's front tooth broke in half. Dr. Kay was able to repair it by artistically creating the other half and matching it identically, making it look natural. The quality was so good it has lasted several years so far and still looks great. The office also plays KTIS in the background for an uplifting mood.

Had a bad toothache and called and left messages with no call back. Very upset! The Dentist should…read morehave at least returned my call.

As someone who has struggled with stained teeth since having braces as a teenager, dealing with…read morewhite spot lesions, yellowing, small pits and fissures, and frequent cavities, I never felt confident that my teeth could improve. I saw multiple dentists who told me my only option was veneers and often made me feel ashamed for being so young with teeth in such poor condition. It led me to feeling even more discouraged and it actually made my brushing habits worse because I felt embarrassed and hopeless about improving my teeth. But when I started seeing Dr. Horn, I never once felt that way. From the beginning, she made me feel supported and understood. She's been willing to work with me every step of the way and thoughtfully curated a treatment plan, that didn't include veneers! During my initial consult, we reviewed the photos they took of my teeth, and she had me point out which specific teeth I wanted her to focus on. She made it clear that I didn't have to commit to anything beyond what I was comfortable with, whether that was personally or financially, and that the plan could be tailored to my priorities. For my actual appointment, they offered me luxurious amenities from an entire menu! l got the heated neck pillow and headphones with cable TV, and they even surprised me with a smoothie afterwards! Dr. Horn also made sure to prep my lips with lip balm before starting anything, which was such a thoughtful touch and made the whole experience feel comfortable and genuinely caring. The results from my first appointment have been incredible and far exceeded any expectations I had. I remember saying during my initial consult that I just hoped to lessen some of the staining as much as possible, but it truly feels like it's almost entirely gone. I feel so happy and giddy when I look in the mirror now. I truly cannot recommend Dr. Horn and her team enough. Not only did they completely transform my smile, but they also transformed the way I feel about myself. For the first time in years, I feel confident, excited, and genuinely happy when I look in the mirror. If you've ever felt discouraged or embarrassed about your teeth, please know there are providers like Dr. Horn who will meet you with compassion, not judgment. I am so grateful I found her.

I have been going to this dental clinic for years. The dentists and hygenists are all up to date on…read morethe latest technologies and treatments. Dentistry is highly technical and highly skill based. This dental group excel at both. I highly recommend them. FWIW, I am happy to drive 38 miles to see this dentist.

I wish there was a way to give 2 ratings for this place. The doctor "Hill" and the techs are…read moreawesome!! They take care of you. Have been coming here for the last 17 years. Now for the other part, something has changed in the front office and it is horrible. Make an appointment and oops, you don't have one when you take the time off and show up. Over pay and 3 months later still no refund. Call several times and the "office manager" refuses to take your call or call you back but the "will look into it" will not be going back. Having to get the bbb involved to get our refund.

Got a crown here and they messed up....three times. Yup. You read that correctly. Had to redo the…read morecrown twice. I told them I clench and grind my teeth at night and needed a porcelain over metal crown. They didn't believe me. I cracked that first crown within a few days. Second crown was seated properly. And third crown was also not seated properly. I gave up, got a refund (which took a lot of fighting to get) and had my crown redone somewhere else. Avoid these guys like the plague!