I thought everything went well until I realized that they damaged my bumper. I called them and they…read morerefuse to take responsibility for what they have done! It all started well enough, but as we were riding down my street, the driver went flying over a speed bump. We flew over it and the car smashed down with a loud thud. The driver stopped to "double check on the car" and to "refasten it" and he didn't mention anything and I didn't think to get out and see if anything had happened. So after all is said and done, I take my car home and I parked, walked behind it and noticed that the bumper had been scrapped and tattered. I immediately contacted John's Towing. They gave me the run around. First John acted like it wasn't him that had driven, or that he wasn't the manager. Then he said he would call me back. Did they? No. I called back today and I got the response that "ma'm go do whatever you'd like, we aren't paying". I filed a police report, talked to my insurance company and will file a complaint with the ICC. This is completely unacceptable. if need be, I am taking this to small claims. I would not have been so mad about the whole situation, had I not spent 800 bucks two weeks ago getting brand new bumpers installed on the car. Then I lost the car key and it hadn't been driven the car at all until John's Towing came to pick the car up. So I know my bumpers were still unscathed and brand new until he wrecked it. I'm furious. My estimate for the damage is $600 bucks because they ended up scrapping and piercing the bumper.

I've unfortunately had to use a towing company twice this year. The first time i just googled a…read morenearby place and called this place up. They are fast and reasonably priced. They guy who picked up my car was very personable and friendly. The second time I needed towing I called a different place first and was not satisfied with the estimated arrival time or cost of service. I called John's Towing abd they beat the price and estimated arrival time in half of the original place I called. I even got the same guy and he remembered me. That is great customer service! I highly recommend John's Towing.

I was impressed with the service from Illinois Towing. I called in to AAA on 8/3/15, the morning…read moreafter a terrible storm in the Chicagoland area. We had to go stay at a hotel due to a power outage, and things were looking bleak when my car was undriveable in the morning. My Power Steering had gone out and per AAA the estimated wait time for a tow was almost two hours. Derek from Illinois Towing arrived approximately an hour after I called in. Needless to say, I was frustrated, hot, irritated and unpleasant by this point. Derek was sympathetic, professional, pleasant and courteous. I abruptly changed the location I wanted to tow the car to and he expertly found the address. I work in the automotive sector and was very impressed with Illinois Towing.

The communication with this company should be so much better. I found out on Thanksgiving (after…read moreseeing an unauthorized SUV parked in one of our spots) that they stopped patrolling our lot a month and a half ago. Apparently the City of Chicago rules changed about suburban companies servicing the city for tows, and now requires a license and a fee. I was disappointed because their service was world's better than NorthShore. I bought guest passes on Sept. 16. But if they haven't been patrolling our lot, without EVER sending us an email or calling, for a month, what was the point of selling the passes to us. Waste of money. The owner and a tow truck driver said someone (Glenda?) was supposed to send an email to us, but we got absolutely nothing. The fact that we never sent a cancellation letter for a new company should've been the tip off. If not for the SUV parked in one of our spots, I have no idea how long it would've taken them to tell us. I noticed communication was all over the place anyway. One lady on the phone (still unsure if it was Glenda) would tell me to text pictures of the car that needs to be towed instead of taking the info down herself. The owner, who usually sounded like he wanted to do anything but answer the phone, would still take the info via phone. Cris was responsive, but he also gave me another number to call and would follow-up to see who was working that night. (I felt bad about this because I always seemed to need his help on off days.) When a tow request was overnight and I'd call in the morning, the owner told me on a couple of occasions he didn't know what was going on. Nobody seems to know what the next person is doing. I'll give the company 5 stars for Cris. He always was quick to respond, followed up and efficient. Kelly was at first and then again later on, so I'll give him 4 stars. (He tolerated my dog who had a case of the Zoomies.) I think the team is nice overall and STILL would've rather worked with them than another towing company, but I give it 3 stars due to disorganization and mediocre communication.

I was at a busy intersection in the north suburbs and my car battery completely died. I was…read morestranded and helpless. Luckily for me, Danny from North Shore Towing just happened to be driving by after I had been there for 10 minutes. I didn't call him or anything - he just saw my car on the road and knew something was wrong. Danny proceeded to pull his tow truck in front of me and kindly walk me through the situation with confidence and friendliness. He assessed what was wrong with my battery and knew I had to go to the local dealership. He took great care and value of my car, towed it and me to the local dealer, and helped me through the process of finding the right person to talk to. He charged an affordable price and let me know best practices of getting it reimbursed through insurance. Danny's been doing this for 45 years - he knows everyone and everything about this business all around town. I can't thank him enough for his help - he saved my day, was a real pleasure to spend some time with, and I wish more people were a bit more like him. Appreciate you Danny and North Shore Towing!

Damaged my car while towing. Avoid at all costs. It seems like it would be a simple fix, but they…read moremake you jump through an endless amount of hoops to get your vehicle repaired from damage that they caused during the tow...oh, and also they are the most expensive tow company in the Chicagoland area. Simply avoid this type of business.

Honestly, all I can say is best towing company!!!…read more I was in a situation were my brand new BMW got a flat tire and It was chilly outside around 11.30pm and I was alone by myself..I googled the nearest towing and this company came up. All I know is I will always use them... A1 express deserves a full 5 stars. I highly recommend them! A very kind and knowledgeable business owner. He knows how to run the show. Thanks again!! :)

You can count on A-1 towing! My car has died in my condo garage and it was no problem to let him…read morein and take care of getting my car to the repair place. Great service, Every time!

Never answered phone calls. Called tow days in a row with negative results. don't see the point of…read morehaving a company phone number when there is no one there to answer calls.

After 8 hrs of dealing with my sons ins company and two horrible tow companies, this company came…read morethru with no hestitation....gave the eta and was there on time...my son went to chicago for his 21st bday to see post malone ... He lives in mt washington ky which is 325 miles away...so me being 325 miles away just stayed up all night so that my son could get a hotel room and not be just sitting in a bad area for that long ( being that we didnt know it wouldve taken this long ) TONY from bernies has been nothing but awesome and has literally gone above and beyond to make sure my sons car is safe. If you are ever needing service done in the chicago area, this company is the only one I recommend.

When I had an accident Skyline Towing showed up and was very attentive with my car. Highly…read morerecommended in a then very stressful time. Would definitely recommend.

Blocked several (legally parked) cars in a grocery store lot with his unattended truck, was rude…read moreand unprofessional when told to move. EDIT: Lying isn't cool, Ben. I walked around your unattended truck twice, which was not attached to any other vehicle (with jumper cables or otherwise). I asked a couple of passers-by where you were -- no clue. There were at least two other blocked-in shoppers waiting for you to move when I called your number (the only possible way to reach you), and if you think I was yelling, you've never heard me yell. (Not that I got a word in edgewise before you snarled about "copping an attitude" and hung up). Take the L, dude. Glad your tow worked out, Nicole, but you were not party to this phone call.

I am writing this review on behalf of all my experiences with Limitless Towing. I had at times…read morefound myself in a rut with irresolvable problems that I couldn't acquaintance to be met with my skills as a mechanic. I have personally worked with Gustavo on a multitude of such occasions where when I'm a in rut without a doubt I would always phone him. His kindness alongside professionalism is always appreciated and never the less, and he always goes above and beyond at his job and sincerely cares and puts effort in taking care of not only my vehicles but also my friends and family's vehicles alongside his other clients he's always been very kind and supportive in circumstances where I freak out at times during summer I had a friend come from Wisconsin a Manuel Subaru, unfortunately, she blew the engine on the highway due to her lack of knowledge of how to properly drive a stick shift, we were alongside a busy highway and Gustavo was able to get us out of the situation very fast he was very understanding and he got a driver to come and get us within less than 20 minutes! Talk about quick and efficient, another occasion was with a catfish Camaro I had, it was a project car and I initially had it sitting and I decided to drive on it briefly eyeing the tires. I drove on a flat tire after paying respects at a cemetery and couldn't make it home due to my rim scraping alongside the tire completely demolished and I had to get my car towed his brother was very caring as they initially thought someone broke into the car (it was a project car) they quickly and efficiently called me to let me know my door was opened. On another occasion, I had to get a BMW towed and Gustavo was able to do it in a very precise timely manner alongside with delicacy and care! Foreign cars are a hassle so the careful delicacy of being in the automotive industry at times I find myself helping others more with their vehicles by providing potential clients with Limitless towing services alongside friends and family, I recently sold another Camaro of mine and was able to provide the new owner Gustavo's services with Limitless towing, I would never give out recommendations to anyone unless I knew for a fact that they would be able to go above and beyond and provide excellent care and service, I've also junked a Nissan Murano with them so whenever someone asks me about a towing, junk yard removal, lockout service, I always send my best wishes to Gustavo and his family! The quick efficiency, professionalism, kindness, and care, always go above and beyond and always exceed my high standards. Today I got a Nissan towed alongside my BMW Gustavo was quick efficient and friendly as always, and I have never encountered a negative experience with Gustavo and his company. He always maintains the vehicles with care, I've never personally or my friends or family ever reported any diligence along any sort of disrespect. For me, this is the best towing company I've encountered ( trust me I've encountered a lot) you will never have to worry about this company's commitment to providing great efficient reliable services. They do tire changes alongside, lockout services, I'm always impressed and satisfied with every outcome on behalf of myself, my friends, and my family. You absolutely will never have to worry about dishonesty with this company. This is top tier this is the business you want, I promise you won't regret it! (I don't break promises)

Not sure how they have these amazing reviews. They quote one thing invoice triple that while you're…read morehooked up so you are stuck dealing with them. Absolute classic scam artists.

State Farm contacted you to tow my van to a mechanic. The tow truck arrived as scheduled and gave…read moreme arrival info on my cell phone. The driver Cody offered an easy check to my van not running. He suspected a stuck measuring meter in my gas tank causing me to think I had fuel left, when the gas gauge incorrectly showed 1/4 full. Cody suggested we stop at a gas station on the way to the mechanic and try adding some gas. After doing so, the car was able to run with no problems. He was familiar with this kind of problem and he saved me an unnecessary trip to a mechanic with my car.

Latino and family owned company that is reliable and affordable! Highly recommend Emergency Road…read moreService whenever anything happens to your car and you have no idea what to do! ERS was there when I needed them and would use again when needed. Thank you ERS.