Top-notch service!!! Got to me fast and took great care of my car. Very professional and very…read morecompetitive rate.

From the owner: A-1 Towing & Recovery, Inc. has been the premier towing and roadside assistance service for the…read morecity of Hayward, WI and the surrounding areas since 2001. We are a local, family-owned and operated business with an A+ rating from the Better Business Bureau.

The right front bearing on my 4x4 truck went out on me on Sunday evening. I was panicking because I…read moreneed my truck for plowing snow, and a big storm is due to hit shortly. Mike was there to look at my truck within minutes. He picked up a new bearing for me and had it installed in a few hours. He even replaced 2 inner tie rods for me. Can't get any better service than that on a Sunday night or otherwise! Thanks again, Mike! You really bailed me out of a tough spot there. Chuck E.

After having the misfortune of being involved in a car/deer crash on Hwy 53, I tried to contact a…read moredifferent tow service. When they failed to answer, I called Countryside. The phone was answered quickly and professionally. In a short time, Mike had arrived to help me out. While I didn't end up needing a tow, I did need my battery jumped. Mike helped me get situated and got me back on the road with a pledge to help me out if I decided the vehicle wasn't road worthy. Great service!

Jim, the mechanic at The Village Smith has become our go to mechanic in Hayward. I met Jim when my…read moreserpentine belt broke years ago. Randy, A1 Towing, towed me over to The Village Smith . Jim seen that i had a bent pulley that caused belts to keep wearing down fast. He was able to fix it for me. The car I had back then was 20+ years old. When Jim did the work on it I never had to come back for additional repairs like other places I had gone to. Jim was very understanding to my financial situation at the time and was able to work with me so that he still made money and I wasn't bankrupt. Jim cares about the people. I highly recommend Jim at The Village Smith. I think that you will be surprised at the great service you'll receive.

So far so good... just hoping I don't break down on the road again, that was so stressful..read more

I needed to get a last minute oil change as I was traveling for work, and Paul and his crew were…read moreable to not only get an appointment within the hour, but we're able to get me in an out extremely quickly. He also took the extra care to look up my vehicle and give me an honest quote ahead of time so I could know what I should be expecting and also gave my car a thorough inspection and report that was tested to me (super convenient). Super honest and helpful family-owned business. If I'm ever in the area again and need service, I know who I'm calling!

I brought my vehicle in for a 6 quart oil change and filter. I didn't ask for the cost of the job…read moresince I've never paid over $50. And was not concerned at that time. When I picked up the vehicle I was charged $56.51 for labor (to change an oil filter) and $43.59 for an oil filter (Toyota Sienna) with a grand total of $107.72. For oil and filter. $107.72! I paid and shocked and dismayed I walked out. I asked for about a 50% refund but have not received an answer. This was not right. This is not what you do to people who bring you business---in my opinion.

I took my car here once, huge mistake! The owner Carrie was one of the rudest people I have…read moreencountered in my life. They told me my car wasn't worth fixing, but then charged me an arm and a leg just to "take a look at it"! When we went in to ask questions and pay for it, she got confrontational when we asked why the bill was so high because we had expected a free estimate (our normal mechanic does free diagnosis's). She said we should've went somewhere else then and started yelling at us, making my newborn baby cry who was in my arms at the time! I'm not a confrontational kind of person so I ran out in tears! I wrote reviews on Facebook but they kept erasing them. And when we took our car some place else, they fixed it with no problems!

I recently purchased a set of tires and had them mounted, balanced and installed by Fischer's. Tom…read moreassisted me in choosing the best tires from their stock. Very courteous and professional and the work was completed while I waited. Clean and comfortable area for the customers. I highly recommend them. Doug H.

We came up to our cabin and as soon as we got here my brakes started grinding now this was a Friday…read morebefore a holiday weekend. I called everyone to see if they had time in their schedule and no luck I did leave a phone message for Carlsons and later that afternoon they called me and if I had time they could look and repair it that day. I dropped the car off at 3:15 and by 5:00 it was repaired full brake job and very reasonably priced, not to mention they were the nicest people to deal with

When I moved to northern Wisconsin from Missouri I was afraid I would not find a great place to get…read moremy auto repairs done. I am SO thankful for finding Carlson's! I drive about 40 minutes each way to Hayward just because they are that awesome. They treat everyone like family and are just a joy to work with. Their prices are even more fair than what I was paying before I moved! You will not be sorry if you decide to use them. They are just a huge blessing here in the north woods!