What a horrible property management team! I am a homeowner and have lived next door to a property…read morethat this company manages. I have called multiple times over the past 28 years with complaints. Most recently I called regarding debris being shoved into the green barrier at the back of my property. I waited two months for help from this company to retrieve their garbage from my property. Then I found out that the debris was from their landscapers who found it easier to deposit stuff onto my property than to haul it away. Then I discovered that one of their rental units was fitted with downspouts running about 6 feet into my property rather than running along the building and away from my property. Cutting corners and shirking their responsibilities seems to be their mode of operation. It took me having an absolute fit with the owner of Delta to get their debris off my property. Devaron Roedel watched me do the work (I'm 62 and was 4 days out of surgery for cancer). They did reroute the downspout the next day but it should have never been on my property in the first place. If you are a renter, I would highly suggest you steer clear of this irresponsible company, they don't care and most certainly give you the run around if you need their help.

Okay, so this is way overdue, thank you so much for managing my property all those years. To think…read morewe never officially met. I called you needing someone to manage my property due to living in the Tri-Cities, 250 miles away from my place. I would of not made it with out you. I apologize for not doing this sooner . Also, thank you for selling my condo and just being super awesome. I still want to put a face to the name and hope to thank you in person someday. YOU SAVED me to many times to count .

The whole team is amazing in every way, the team is hardworking, honest, and trustworthy. While I…read morewas struggling with being a landlord, they were patient and suggested things that helped me, Gail is highly professional and kind. Highly recommend them!

Maintenance team is a joke- they are not skilled nor are they responsible, reliable or trustworthy…read more Had a tree fall on our property into the driveway and they saw the claim we made through the portal and ignored it- wasn't fully removed for months (only reason it was completed was because we moved out and clearly can't rent that mess out to someone) - roots and a big hole in the front yard! Management team- never worked with such complete incompetence. Emailing, calling and texting me saying URGENT for nothing emergent at all. Say they will do something and don't. We received the property completely dirty and now that we moved out (and deep cleaned way beyond required) it was 'cleaned before we moved in' and they took $250 out of our deposit for a house we received absolutely filthy. They lie and are the worst property management I've ever dealt with. I wouldn't recommend them to anyone ever. They don't respect the houses , tenants or landlords. This company is a complete joke.

Conwell Associates Is one of the best company my company did a business with. Their office staff…read morehandles everything very professionally and they are very quick responding to all your needs. Every time I called or emailed them they responded back to me within same business day most of the time with in 30 minutes. I would RECOMMEND this company if anyone is looking to join a HOA they are true professionals. Thanks Conwell Associates keep up the good work !

This is without a doubt one of the worst management companies in the Pacific Northwest. Think twice…read morebefore you decide to get on board with Conwell Associates.I've never dealt with anybody so inadequate in my whole life. Customer care is my forte, but not for this company.

Looking for a professional company with small town devotion - that would be Team Costa at…read moreMacphearson's in Marysville. Rietta was so helpful when we were both selling our home, and buying a new home. The sales were final 4 years ago, and we still regularly hear from the team to share community information/events or check in to see how we are doing. Now that's customer service! We love their support of local charities, working within their neighborhood to support their neighbors. If we ever sell/buy again - they will be our first call!

From the owner: Real estate listings and salesread more

This was a horrible property management to use for rentals. In the first 5 minutes after I signed a…read morelease with them, the agent told me that they are not there to assist the renter. They forced me to pay what they call a pass-through fee for water and sewer that was not in the lease contract. Any type of upkeep (i.e. appliances, skylights, pest control) I had to quote the law to them and force the work to be done. Once the lease was up, they took me to court claiming that I had unpaid fees. Using them as a rental agency and realtor will only cause headaches and anguish. STAY AWAY!!!

This was by far the worst rental experience I've ever had. I rented a house from them for a year. I…read moregot constantly hassled about my yard, even though I tried to keep it up. They kept blaming the owner saying he's a perfectionist about his yard. Toward the end of my lease, they sent an email asking me if I wanted to renew the lease. I emailed them back saying that I had to decline because I was getting married and going to be moving but that I also wanted to let them know about some maintenance I needed done - this was all in the same email. They promptly listed the house, but I never got any response back about the maintenance. When it came time to move, they made me pay for the very thing I informed them of and tried to get fixed a few months prior! They claimed they never got the information (although, they conveniently read the REST of that email). When I told them exactly where they could find the email so they'd see that I did, in fact, notify them, they told me that it doesn't matter, that they would have charged me anyway. Not only that, because of their errors and complete disregard for anything I tried to tell them, I was sent to collections for unpaid utilities used AFTER I MOVED OUT! When I called to try and straighten it out, I got a very rude phone call back informing me that it's "not their problem that I can't manage my own issues." I will NEVER send anyone their way. TERRIBLE.

I rented a property for 3 1/2 years that was managed by Keystone. They were great to work with -…read morethe ladies in the office were all friendly and my maintenance needs were handled promptly (the maintenance team was also so kind). They are protecting the interest of the property owner, so they would conduct annual walk-through inspections of the home. It stressed me out because I hate feeling judged, but I could see how it made sense for them to make sure that the home was being cared for on behalf of the owner. When I moved out, they sent me a portion of my security deposit with several deductions allowed for in the lease. Weeks later and out of the blue, they sent a revised disbursement refunding more of my security deposit. I hadn't even complained. Who does that? I think that speaks to their integrity. It seems like a rare thing to find an honest company these days. I highly recommend the Keystone team.

Worst experience ever..... shes bitchy and uptight. Fires her maintenance person and hires her…read morehusband that knows jack crap about anything. Asked her many times to please replace a outside lightbulb (top of peek of house) so could see to get inside safely and fell on deaf ears. Surprised she could even keep a business.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Ashley was fantastic to work with when renting to my daughter in law and grandson. She was very…read moreresponsive to all requests. She advocated for us do the landscaping rather than hiring it out for $600 a month, which was a big help. I could reach out to her almost anytime. The responses were quick and very friendly Highly recommend Windermere Property Management

From the owner: We are in the business of protecting and enhancing your investment. Using a wealth of experience,…read morewe employ a professional approach with a high emphasis on communication and quick response time.

I had a horrible experience with Joanna, she was unprofessional and borderline discriminatory. My…read morepartner and I (hispanic) applied for an apartment we both have good credit scores (700 and 750) and clear backgrounds and he makes well above the required amount but she kept focusing on my income but before I applied she said it would be no issue since he makes more than what is required. I told her that I would be moving out of state and not working for a period of time and we both had made it clear he would be paying for the rent. I told her I would be a student when I went to washington and would not be contributing financially and she even said that she'd add a line in the lease that said if he was got out of the lease then I would too which I told her was completely fine. She also refused to answer any questions just saying she needs it and was hurrying me for my income information like 30 minutes after she had asked me for it. And then after I sent her my employer information and income she asked for my savings... We applied somewhere else and got approved instantly and looking at the reviews it seems like a lot of other people have had issues with her would NOT recommend this place at all.

DO NOT RENT FROM THIS PLACE! JOANNA made my last year…read moreterrible. Here are a couple reasons why ° when I told her the bedroom roof is leaking she told me to open a window to air it out and that should fix it (it did not, the roof kept leaking for 6 months) °There was mold in the bathroom when I told her about it her handy man called and told me he is a "bigger man" and cannot fit in the attic to look at it and I should just turn the fan in there on because it's probably condensation build up. IT WAS MOLD ° I had a friend over one day and she decided to stop by and when they opened the door she interrogated them by asking "how long are you staying here? Will you be living here? How long have you been here? If you stay here you need to be on the lease." (It is not her business who I let stay the night) ° I told her the dryer made a knocking noise and she told me to send her the model number so I did, and nothing got fixed at all. When she called to tell me about the fees I would be charged I asked her how much it would all cost and in a condescending voice she said "well I have 2 weeks to get you that so you have to wait" instead of I will email that as soon as I can. I saw previous reviews about this place after the fact and I regret not looking into them more.