Ganoe Tree Service lacks integrity and should you decide to move forward with them ensure your…read moreagreement is in writing at the time of negotiation to avoid my experience. During my initial meeting with Stephanie to discuss the work, we agreed verbally on a price. This price was confirmed several times during negotiations; however, one week later when I went to pay for the work the price changed. At that time I was informed by Stephanie that the cost was $100 more than what was agreed during the negotiations. To support her 'case' Stephanie referred to a binder that she had captured a cost: however, that binder was never present during our meeting and did not reflect what we agreed. The cost information appears to have been entered at a later time after our meeting, yet Stephanie stood by it as though it was 'our' written agreement. Stephanie was visibly frustrated by my position that the price we agreed was not what she had captured in her binder. I ultimately paid the additional $100 as I am a good person and when I see people that upset easily especially over money I will do what is needed to help them even if they will not acknowledge the possibility that they made an error. The bottom line is that the $100 was more important to Stephanie than the integrity of her verbal agreement, the relationship with her customer and any future business or referrals.

From the owner: Need tree services in the Finger Lakes, New York? Welcome to Ganoe Tree Service, Canandaigua, New…read moreYork's tree service provider. We specialize in tree removal, trimming, and stump removal services throughout the New York Finger Lakes area. We have a 60-foot aerial bucket and are fully insured. Contact us in Canandaigua at 585-394-0088 or 585-747-7833 today.

A wonderful landscape company with an honest and helpful owner, James. We had two trees removed…read morefrom our property with having the stumps ground down as well and they did the job within a week after contacting them and finished the job in a day. The left my lawn spotless when done. I couldn't recommend them more! Great work.

Charlie, the owner, was very responsive to our request. He gave us a detailed quote with a very…read morefair price. He had us approve the quote in a very convenient, electronic process. He gave us notice to when he was coming and did a very thorough job. I am glad we found his business. We will be using his services for future work

Scott was very prompt in coming out to give us an estimate to remove 2 dead pine trees. He took his…read moretime checking out what had to be done. Scott, being the owner of the company, was on site as the work was being done. Excellent job and cleanup! Highly recommend Extreme Tree!