I had prepaid for 2 pre-sale records on May 28, 2024. One of the records became available, but the…read moresecond one was still pending to be released.
As per HHV's policy, when you order pre-sale items, they will be all shipped at the same time.
As such, since one of my records, which became available and I paid already, should have been reserved, until the next one arrived to the shop and ready to be shipped.
To my unpleasant surprise, I received today, July 11, 2024 that HHV have canceled the record that had become available already, claiming logistical issues!
That is not acceptable, I had paid already, it was supposed to be reserved, and yet, they did not deliver! They offered a refund, but that is not acceptable. That record i had ordered is a collectible item which is now sold out everywhere, since I was relying on having it delivered by HHV.