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    Riverview Care Center

    1.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Pilgrim Manor - Comatose state just getting home and washed because she smelled AWFUL.

    Pilgrim Manor

    2.0(3 reviews)
    5.6 mi

    Due to 2nd surgery this is chance to write a review since I left her November 19, 2025. I was in…read morefor skilled and rehab for a broken leg. Medicare is dicated by the government and designates the number of staff per resident or patient. One must wait their turn unless in an emergency. Even if it is not within a staff members job, if need arises there seems to be no hesitation to help. There was at no time a negative odor which is frequently battled at many LTC facilities. Dietary was nutrious, although I had no appetite as I was post-op. Friday was most peoples favorite: per choice either baked or fried fish. On Halloween the staff went all out. whenever there was a concern by me or my family, the administration investigated and resolve the question. I was met with patience and compassion. And therapy was exceptional.

    DO NOT USE THIS PLACE. THEY ABUSE, MISTREAT AND DRUG THEIR RESIDENTS! My mom was there for five…read moredays of respite care and they literally almost killed her. They over drugged her to keep her in one space because she has dementia and they didn't have the staff to deal with her. There are no nurses to be found and the CNA's sprinkled around frankly just don't care. When I dropped my mom off, she was walking, talking, feeding herself and going to the bathroom - when I picked her up five days later she could do none of what I just listed and was basically in a comatose state. She stunk, was in dirty clothes, a diaper, and could not even hold her head up nor open her eyes. She had tremors and was bruised from her head to her feet. The clothes I left folded in her drawers, were still exactly how they were five days prior. If I would've left my mother longer, they would've killed her for sure. When I found her in the state I just described, I was of course, absolutely appalled, and when talking to management, with my mom sitting, stinking, physically defunct in a wheelchair - they had no excuse, words or recourse for their delinquency and unfit conditions. They present as if they are an upscale provider but at the end of the day you can cover poo in roses, but it's still going to stink.

    Photos
    Pilgrim Manor - Bruised knees because she when she fell, she was left to crawl on the floor.

    Bruised knees because she when she fell, she was left to crawl on the floor.

    Pilgrim Manor - Facial bruising from falling white drugged.

    Facial bruising from falling white drugged.

    Pilgrim Manor - Comatose state first day back home.

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    Comatose state first day back home.

    Riverview Care Center - rehabilitation_center - Updated May 2026

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