Due to 2nd surgery this is chance to write a review since I left her November 19, 2025. I was in for skilled and rehab for a broken leg. Medicare is dicated by the government and designates the number of staff per resident or patient. One must wait their turn unless in an emergency. Even if it is not within a staff members job, if need arises there seems to be no hesitation to help. There was at no time a negative odor which is frequently battled at many LTC facilities. Dietary was nutrious, although I had no appetite as I was post-op. Friday was most peoples favorite: per choice either baked or fried fish. On Halloween the staff went all out. whenever there was a concern by me or my family, the administration investigated and resolve the question. I was met with patience and compassion. And therapy was exceptional. read more

DO NOT USE THIS PLACE. THEY ABUSE, MISTREAT AND DRUG THEIR RESIDENTS! My mom was there for five days of respite care and they literally almost killed her. They over drugged her to keep her in one space because she has dementia and they didn't have the staff to deal with her. There are no nurses to be found and the CNA's sprinkled around frankly just don't care. When I dropped my mom off, she was walking, talking, feeding herself and going to the bathroom - when I picked her up five days later she could do none of what I just listed and was basically in a comatose state. She stunk, was in dirty clothes, a diaper, and could not even hold her head up nor open her eyes. She had tremors and was bruised from her head to her feet. The clothes I left folded in her drawers, were still exactly how they were five days prior. If I would've left my mother longer, they would've killed her for sure. When I found her in the state I just described, I was of course, absolutely appalled, and when talking to management, with my mom sitting, stinking, physically defunct in a wheelchair - they had no excuse, words or recourse for their delinquency and unfit conditions. They present as if they are an upscale provider but at the end of the day you can cover poo in roses, but it's still going to stink. read more

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My grandmother is unfortunately living here and I've been calling religiously to complain the staff here is BLATANTLY committing elder abuse. I work for the state of Oregon and I am calling the Louisiana DCFS regularly and looking at alternative options to get her out. My grandmother broke her arm there, they openly admitted it was from their floors. They also waited hours before taking her to get medical care and did not inform my family until later, then waited even longer for her to be seen. Previously they left her on the floor for over 8 hours after she fell. They are always lying to my family about things that are happening saying they will call and don't. We've tried to get her moved but it was some how "magically" the requests were blocked and we couldn't. We are still pursuing moving her because this place should be shut down. They don't even pronounce my grandmothers name correctly when they see her daily, which is the bare minimum when it comes to basic respect and decency. The nurses are consistently absent and my grandmother is left covered in urine for hours or her arm is out of the sling. They are so obvious in their lack of care it is deplorable. Again I am a state employee so I know how unacceptable this facility is and I know how to run it up the chain. My department investigates child abuse and elder abuse and just from my families situation alone, I know this facility will not have a leg to stand on. The way they behave is unethical, immoral, inhumane and despicable. The staff and manager say they will call my mom back and then don't for days. There have been consistent issues here for a long time and they won't let us transfer my grandmother to somewhere that actually cares. It is so apparent the staff does not care about the well being of the folks there, and you can tell upon walking in the building how much disdain their is for the patients. They gaslight my grandmother saying she was a sleep, when she wasn't and an aide refused to help her check in for a doctors appointment. I'm taking significant action and at the bare minimum this place will be investigated and with the broken arm situation and admission, there will be more to come. Y'all can't get away with treating people like this and I'm not only advocating for my grandmother but for all the people who unfortunately live in this facility that may not have someone in their corner. read more