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    Riverview Bank

    4.0 (6 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Riverview Bank

    Personal banking

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    8 years ago

    Opened a basic checking account almost 3 weeks ago, no debit card, not happy right now! Great customer service though I will give them that!

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    7 years ago

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    17 years ago

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    11 years ago

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    14 years ago

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    10 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (8 reviews)

    Safe deposit boxes are dying out, so I was super glad I got grandfathered in just in time to get a…read moresafe deposit boxes on this branch, and I was told that I would be able to continue renting it for as long as the branch was open. Because of that, I tolerated all kinds junk fees, hassles, and nonsense, all because I was so glad to have the safe deposit box. Well guess what? After just a couple of years, they told me that they are just stealing back all the safe deposit boxes anyway. If I had known they were going to do that, I never would have paid all those junk fees to stay with Chase, plus I never even got a prorated refund for the rent I had already put toward the box. This is a brazen scam, and I will be submitting it to a class action law firm.

    As an octogenarian I have dealt with many businesses and, accordingly, I have seen some awesome…read morecompanies and, conversely, some incredibly inept ones. Chase bank in general and KC in particular now has the undisputed bottom of the list. No one, absolutely no one, either on-line or in store could help me with a problem I was having with auto pay. Been to the store twice and called CS multiple times. Not only did they not have any idea how to help me but friendliness was not in their vocabulary. Unfortunately I cannot go anywhere else because it is tied in with my Subaru Lease Agreement. Since I also have a Chase credit card on auto-pay, they would not allow me to use the same bank account for both. I only have one bank account. Ridiculous.

    OnPoint Community Credit Union

    OnPoint Community Credit Union

    (4 reviews)

    I have always received excellent service at the Sherwood branch of OnPoint, but I want to…read moreespecially commend Jenny Lupu for being so knowledgeable and making me feel like a friend, not just a customer. Without her help, I would never have been able to use my OnPoint points for a flight to Montana. (Funny thing is I actually ran into her at the Seattle/Tacoma airport when I did.) I have never waited too long or felt rushed at this branch. It's a wonderful place to do business!

    I've been an OnPoint member for 31 years (formerly Portland Teachers)…read more I walked in on a Friday afternoon, roughly 1:00 PM. I knew that any wire transfers that do not get sent past 2:30pm on a Friday get sent Monday. I walked into the branch and told them I wanted to wire transfer $60,000 to my brokerage account, to buy stocks. I played a shell game for over an hour where the bank tellers pretended to be ignorant about how to send a wire transfer. I even called my brokerage on the phone and had him explain all the details to the bank teller and it was excuse after excuse. After finally threatening to close all my accounts and saying, "if you don't get this wire transfer by today, I'm walking out of this bank today with $60,000 in cash." The teller finally decided to stop playing dumb and wire transfer my money. I was respectful throughout this HOUR ordeal (not waiting, they were just pretending to be stupid to not send the money). They even threatened to call the cops on me because I raised my voice and said "IVE BEEN WAITING FOR A WIRE TRANSFER FOR OVER AN HOUR AND NOBODY CAN FIGURE THIS OUT!?" They tried to wait past the deadline so the bank got my interest over 3 more days. Onpoint, after this situation, I have opened an account with Sofi, where I can wire transfer without human interaction. If you don't put customers first, you will lose customers.

    Riverview Bank - banks - Updated May 2026

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