Very helpful and knowledgeable people there. Great team. Thank You. I am very glad to know they…read morenear me and always willingly to lend a compassionate hand.

Waited about an hour in the exam room. There were no other patients and I never saw a doctor. I…read moreended up leaving for Riverside Doctor's Hospital. Terrible service at First Med. They should rename it Worst Med. When I left the nurse was not surprised at all. Like she was used to seeing that from patients.

Pam and Stacey are awesome they take very good care of me every visit and treat me as if I am…read morefamily. I have been going here since a little girl.

We had a great visit! I got sick while out of town for Busch Gardens. Unfortunately, this place was…read moreout of network with my insurance. Luckily, the price for out of network urgent care was the same as in network so I paid $5 for the visit through Bright Health. The wait for the doctor/nurse practitioner wasn't too bad. I probably waited 15-20 minutes in the waiting room. The staff was sweet to us. Once I got my vitals checked, doctor/nurse practitioner came in less than 5 minutes to discuss my issues. The doctor/nurse practitioner gave me immediate medication and even asked what form of medication I wanted before giving them to me. (Pills or a shot) I went with the pills since I'm not too fond of needles. They gave me time after the pills to make sure the medication worked and gave me a call the next day to check on how I was doing. I truly felt like they went above and beyond for me. I would recommend this urgent care.

My family and I have used Williamsburg Urgent Care a number of times and have always had excellent…read morecare. Staff is friendly and helpful. Best to try and call for an appt as waiting time for walk-ins can sometimes be long. But that's true everywhere. Our "go to" urgent care provider.

This urgent care was phenomenal! I made an appointment and they were on time. The receptionist and…read moredoctor were so nice! The doctor was very informative and provided me clear instructions for my next steps for recovery. I highly recommend this place!

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

Been going to see Doc for 25 years plus! Great man! When he comes in the office, he will stay with…read moreyou until all your questions are answered! Friendly nurses and staff! I highly recommend Dr. Hollinsworth.

I have been a client of TPMG since 2023. I have not had a single good experience with them. Between…read moredoctors not listening to my experiences/symptoms, not being able to reach my doctors, being plane insulted, and my documents never being correct. With PCP I had Dr. Nicole Munshower, in Yorktown, always brush off my symptoms and tell me that my day-to-day lifestyle was what was always wrong, even when I would do everything she suggested. I recently switched PCPs due to this to Dr. Latisha Murray she listened to what I had to say more when I had my appointment in early December, 2024, but I have not received any follow-up from that appointment even after calling, leaving voicemails, and messages. For OBGYNs it has not been much better unfortunately. My first doctor in this department was not bad, it is just unfortunate that so many birth controls are under researched before put on market. The Nurse Practitioner I saw next, Isabelle Smoot, belittled my experiences on different birth controls and opinions as someone who stays educated. I told her what I was not okay with after doing my own research and she kept pushing those options including giving me pamphlets. I looked back on the visit notes and it was written down wrong what symptoms I was having, reported what I was saying in response wrong, and it stated that I had a physical exam that day which I did not. Along with all these problems with the staff, my medical history is reported in-correcting and most documentation is often not correct either.

All of my health care needs are centered with the physicians at TPMG. I have had a number of…read moreserious health issues over the last few years which have been diagnosed and treated successfully. I believe I am alive today due to the care I have received for over 20 years

They actually posted on their social media sites that they just learned that a prune is a dried…read moreplum. These doctors are very green in their career and it shows through their actions. Besides for the good laugh, I wouldn't go to this doctors office for medical care beyond normal labs and physicals.

This is what healthcare should be! If you want your doctor to take the time to fully understand all…read moreaspects of your health and not surprise you with fees or cost of care, you need to consider this practice. Dr. Mutch is great! I would highly recommend to my family and friends.

Care was adequate, but this office forces a $200 deposit for people with a high deductible before…read morebeing seen and don't tell you this until a few days before your appointment. When they contacted me about the deposit, they failed to tell me there is a 3% fee on Visa charges and they don't take American express or MasterCard, leaving me at check in without cash to avoid fees and only a MasterCard to pay with. We tried the mastercard anyway as that accepted if for the copay via online checkin. I was charged a $5.00 fee and if the deposit is not used and they send me a refund, they don't credit the fee back to you. What I didn't like was that they weren't 100% up front about the deposit and credit card fees/policy when I scheduled the appointment leaving me unprepared. Had I known this sooner I may have chosen another practice.

All of the above care quality and experience, walked away finally several hundred dollars poorer…read morefrom my nearly 6 months experience with a feeling that i was just being milked for $100 copays and insurance. Never helped with my hearing loss, ear canal issue or even discussed a plan to address of help even after I blacked out from vertigo and had trip to emergency room. After seeing them since October and having repeated a hearing test cause they wanted "their own" performed they never actually did anything to help me, 15 min to 25 minute office visists with less that 5 minutes with the Dr., doing the same thing over and over again like it was a first vist or something. Last appointment I cancelled because it felt like more of the same. Never getting any where just repeat, repeat, repeat....copay copay copay. Probably a better experience if you are 65+ because then they can milk the Government.