There are four doctors in this pediatric practice. They're fairly flexible in appointment times,…read morebut it is a busy office and the wait time may periodically be lengthy. They generally avoid over prescribing medication, which could be frustrating for some parents, but probably is best practice for the child over the long run. When my son had an emergency illness and was subsequently hospitalized for three days, they kept in constant with me and the hospital to stay fully informed of his situation. I want to give special praise to one doctor in particular, Dr. David Costabile. He is extremely patient, listens to your concerns and thoroughly addresses all your questions no matter how minute. He explains everything in layman's terms and never throws medical jargon in your face. He has been the best health care profession that I've ever dealt with.

We love this practice, particularly Dr Costabile who is superb. As others have said, he has a very…read morekind, respectful manner with parents and kids, and does not over-prescribe. He's also a really excellent clinician who picked up early on my daughter's mild heart murmur and an astigmatism through routine physicals. We have also seen the other doctors and the nurse practitioner Renee, who is lovely - all of them seem ready to go the extra mile for their patients. The office is very responsive and has always fitted us in quickly for issues of concern, as well as helping fix appointments with specialists when needed. Only two minor quibbles: they do keep you waiting for routine visits, at least 30 mins in my experience (Dr Roye especially seems to run late perhaps bc she spends extra time with young patients!). Tedious with a newborn. Also one thing for nursing moms: I found that like with other doctors, there is some pressure here for newborns to regain birth weight faster than breastfeeding often allows; it's helpful to come armed with an opinion from your lactation consultant. All in, we are really happy with the practice and would not change.

My wife and I found this husband and wife team of pediatricians on health grades. They had great…read morereviews and they were on our insurance plan. We scheduled a visit prior to our son being born. The 2 of them spent over and hour with us answering dozens of questions and never once pushed for our commitment. After the meeting my wife and I were very confident in their abilities as physicians. They are parents themselves and this was evident right away. There was no doubt we were choosing them as our sons physicians. It has been 9 months and at least a dozen visits now and I am happy to report that our expectations have not only been met but exceeded. I would not hesitate to recommend this team to anyone I know.

Dr. Stanley and Elizabeth Jacob have always provided the best care for my daughter, consults are…read morevery thorough and they take the time to answer all my questions. Both doctors are also very quick in responding my phone calls and even flexible if we need to walk in with short notice. Their new office is beautiful and in a very convenient location. I would definitely recommend them!

Terribly rude, front desk has the most attitude I've ever seen of any doctor's office…read more I called ahead and was told if I have a referral for lab work I can walk in. In the office they tell me I have to fax them a copy or else I needed to leave the office. Go to ANY other caremount location unless you want to be spoken down to and told to leave.

Rating -1 Deceptive billing practices... they rack up your bill on testing and then surprise you…read morewith the bill four months down the line... I've gone there a few times starting in 2014, they will send you for a battery of testing and specialists to rack up the money... I haven't received any real help yet... I have the same issues/problems... they just want to do more testing... I'm tired of getting billed for nothing... so if you like testing and not healing this is the place... are there any doctors that actually know how to do they're these days? I'm looking...

My childhood best friend had a beautiful baby boy, and I attended a Brit Mila ceremony conducted by…read moreDr. Dania Rumbak. In conversations before the bris, I knew that my friend was nervous about the process, the ceremony, and the actual circumcision. I can say with confidence that Dr. Rumbak put the family's mind at ease both with her expertise and her gentle approach. As a "spectator" at the ceremony, Dr. Rumbak passed around sheets so we can all follow along and feel part of the ceremony, and explained what different blessings meant. She also added some Jewish text in a modern and relevant way, which I appreciated, and my family continued to discuss post ceremony. The sweet baby did super well and was calm throughout the entire process. Truthfully, I didn't even know when the actual circumcision actually happened because she was so gentle and discrete. At the end of the ceremony, many people went up to Dr. Rumbak to compliment her on one of the best brit mila's they ever went to, and many asked for her card (including my mom for our temple!). She has a great business partner in Shachar, who socialized with the guests of the ceremony, kept everything organized, and was just an all around stand up guy. Oh, and how great that she is a mohel AND a doctor. Talk about putting your mind at ease..that will definitely do it. Highly recommend.

Would have loved so much to give a glowing review of Dr. Rumbak but unfortunately we look back on…read morethe day of my son's bris and what transpired after with a lot of sadness. Dr. Rumbak deserves credit and thanks for her discretion in not circumcising our son the day of his bris due to a urological condition she noticed in her ore-ceremony examination. We are thankful for that. She performed what essentially worked out to a baby naming ceremony for us. Obviously the day was emotional to begin with and the news she couldn't circumcise was extremely disappointing and heartbreaking since this was a day we looked forward to for so long. In the days after the bris we were able to absorb the events better and realized exactly what happened. To begin with, my wife asked for a program to keep as they were being collected (yes, collected), and the response was, "I collect them." She said the same to my mom (baby's grandma). We consider this ridiculous - even if the baby's grandparents couldn't have one, at least the parents should. When I emailed Dr. Rumbak about the issue I'm about to describe, I also mentioned the program and that part of my email was left unaddressed. Here's the major problem, though. We paid $800 for a circumcision plus $150 for travel from Manhattan to Nassau. We were happy to do this because we really liked Dr. Rumbak on the phone. However, after the bris, we had a bit of a realization that really irked us. Why were we never offered any kind of refund for the circumcision not being performed? It really should have been offered that day, on the spot, but it wasn't. Days and weeks turned to months and we still were never offered anything. We didn't even get an email or phone call to check on our son given the medical issue Dr. Rumbak identified. This was surprising given the emotional nature of the day but also because part of Dr. Rumbak's service (advertised on her web site and vouched for in her reviews) is her frequent follow up with the family. Finally after a few months, I emailed her explaining we feel we are owed some kind of refund due to the most critical part of the ceremony, the circumcision, not being performed. It is that expertise for which we paid. Dr. Rumbak issued a $200 refund, saying that the rate for a baby naming is $600. It's unfortunate such a beautiful day was soured by the experience we had. As new parents we feel we were, in a way, taken advantage of. Dr. Rumbak did ultimately give some money back, but we feel we shouldn't have had to ask. Experiences like this are what make people cynical about organized religion. The right thing to do would have been to give us a refund without us having to ask. We would not recommend her.

Phelps Northwell Croton I don't know why I call my physician…read moreat this office, my Primary Care Physician. My spouse is having a hip replaced in two days. I get a tic bite; I can't afford to get sick because I will be the only caregiver for recovery at home. I decide it prudent to follow the CDC recommended prophylactic treatment - one dose of an antibiotic, for high incident areas (New York State is one), within 72 hours. We both have a Primary Care physician at Phelps Croton, or so we have said. It's a simple request - there is a bite but no symptoms yet - you explain the situation to the intake office staff. The message back from a physician is to come back if and when I have symptoms; there is nothing else they can do. You ask for the practice manager who follows your logic, or so it seems, but repeats the message: Make an appointment when you have symptoms, otherwise go to an urgent care facility. Waiting for symptoms will be too late; I need this one dose asap, you explain - you are my primary care, or so I thought. Around it goes: again I explain - the antibiotic is to prevent a symptomatic disease, necessary within 72 hours of a bite, necessary to assure I can help my returning post-surgery spouse. Sorry, the manager says, but there is nothing I can do.

If you are considering this practice, reconsider. Very poor recent service regarding office visit…read moreavailability for sick visit not being able to fit me in and less than stellar sick visit with doctor prior. Seems to be lot of turnover with staff. Did not care about complaint resolution when no one bothered to call me back.