This small pawn shop is located in the downtown strip of shops on Scales St between the farmers…read moremarket and the statue in the traffic circle. They have a good mix of tools, electronics, music equipment, household items and guns... lots of guns actually. These guys are really nice and very patient with indecisive buyers like myself. They have a very large selection of new and used pistols and quite a few long guns and shotguns. They had no problem showing me several different guns I was interested in and let me hold them to see how they felt before deciding on something to purchase. They have very good prices, on the guns and ammo at least, I didn't look too closely at much of the other prices.

As opposed to the other review, I have looked at the many other items there and I keep coming back…read moreas a buyer. The Kathye's are great to deal with and knowledgeable about what they have. Prices for buyers (to me) are always on the move. They are ready to reasonably negotiate. I have heard them speaking with customers on what I consider unreasonable offers and requests and the Kathye's handle it with grace and take it in stride. (Where many owners would tell a customer to 'hit the street') The only problem they have is not enough room. What they do have could easily be displayed in an area 3 times the size. But they evidently know how to hold their costs down and their inventory moving. They will always invite you to come back again but what you see today may easily and well be gone by tomorrow.

Sold fake gold to a friend .Wouldn't take it back knew they sold fake chain. Do not go here or sell…read moreand can send you some where and 3times more money

This pawn shop is awful. The customer service is ridiculous both on the phone and in person. Im not…read moreunderstanding how you answers a customer's question with attitude. If my questions bothers you, then you should rethink your current profession because clearly you have choosen the wrong one!!!!!. The manager is worst than the employees. I came to this pawn shop for convenience. So much for that. Never again. I will drive to Greensboro or Eden, Timbuktu, any where other then this location. Really you deserve a 1/2 star.

I love designer handbags at a good price so I occasionally do a layaway here. The down payment is…read morelow. They give you 6 months to pay it off. And they have a company that verified that it was authentic too. It came with the box & tags. Also, the employees are nice. I am very happy with my new purchase.

I came in Saturday night and was in the store for well over 10 minutes looking at iPads and bags,…read moredo you think anyone ever came to ask me if I needed help. It was a lady walking around with a binder and associate helping a lady with a ton of bags. No one, ever asked me if I needed any help and didn't acknowledge me pass opening the door to let me in. However, there was three people at the register and 2 helping people and the other doing what, I don't know. This used to be a good place to come but sadly I won't be back, even though I believe they may have had what I needed.

Great service from henry! He's always so nice and helpful! Always makes sure I'm all set before I…read morehead out

My name is Dale Samuel. If you need to pawn, sell or buy go to this pawn shop. Everyone in there is…read morenice polite and very respectful and understand your situation.

best in town !! great staff ! great prices! & good deals !…read morelove retro gaming? come here!!

Went here with my sister and we were greeted upon entering staff was helpful friendly and…read morecourteous. We ended up buying some beautiful pieces of jewelry; my sister bought a unique absolutely gorgeous gold bracelet and I got a ring for me a gold chain for my son. Very pleasant experience. Chris, Brittany and Thomas were great!

Always great customer service! Great management! Owners are very sweet and will work with you…read more Pleases visit them.

Very friendly staff and got my wife the ring she wanted at a great price. They were willing to work…read morea great deal with me to make the sale, and late on New Years Eve.

Excellent place and staff!! Gary the store manager is very kind, friendly, and professional. He…read morealways provides great customer service. I shop at this location often which fits within my budget for my Business and Professional needs. The location is very easy to get to and shop with great customer service. I highly recommend National Pawn and Jewelry in Burlington, NC.