Did a great job helping me with my claim! They really care about their clients and do a great job…read moremaking sure we have everything we need!

i absolutely love Anthony and his team! I bother Dana often and she is always kind, patient and…read morewilling to answer my questions.

Whitney is an incredible business owner who really focuses on giving remarkable customer service!…read moreHer team is super fun and I highly recommend her and team!

Great company that takes care of all insurance needs for business and personal!!!read more

Subject: Formal Complaint Regarding Unethical Billing & Customer Service…read more To Whom It May Concern, I strongly advise against choosing The Hartford for insurance. Our experience has been nothing short of frustrating and irresponsible on the company's part. When my parents and I initially contacted The Hartford to bundle their home and auto policies, the customer service was warm, responsive, and accommodating. However, when an issue arose, every representative we spoke to was dismissive, unhelpful, and, at times, outright rude. This experience proves that saving a few dollars is not worth the stress and risk The Hartford has put us through. The Issue: We moved our home and auto policies to The Hartford after receiving a solicitation for lower rates, switching from State Farm after nearly 35 years. We bundled both policies and set up automatic payments of $390 per month. We reasonably assumed this amount covered both policies. However, in March 2025, we **accidentally** discovered that our **auto policy had been canceled three months earlier, in December 2024, due to non-payment**--without a single notice, call, email, or letter from The Hartford. We had been driving uninsured for three months without knowing. Unacceptable Customer Service & Lack of Notification: - No Notice of Cancellation: Despite being on autopay, we never received a single alert, statement, or notification that our payments were not covering both policies or that our auto insurance was at risk. - Refusal to Reinstate or Offer a New Policy: When I called to pay and reinstate the policy, I was informed that The Hartford does not reinstate policies canceled for non-payment--nor would they allow us to create a new one. - Rude & Unprofessional Treatment: When I requested proof of any missed payment notifications, I was met with condescension. The agent had no record of any letters or emails indicating that our policy was in default. - No Access to a Supervisor: When I escalated the matter, I was told that **supervisors do not take calls** and would have to call me back. I complied, but after 48 hours, no one reached out. - Failure to Follow Through: I called again, and a different agent submitted another request. Three more days passed--still no response. - Finally Reaching a Manager (After Multiple Calls & Delays): When I finally spoke with Jody M. from California, his response was dismissive, stating that we "should have logged into the website" to check for issues--despite the fact that our auto-payments were being processed and we received emails that **never indicated** a problem. The Consequences & Next Steps: - Driving uninsured for three months is terrifying and completely unacceptable.** The Hartford's negligence put us in a dangerous position. - We are filing a complaint with the **Better Business Bureau (BBB)** to formally document The Hartford's deceptive and unethical practices. - We will be **moving our homeowners policy immediately** and transitioning all policies away from The Hartford, including our **second home policy.** This experience has been a disaster. We trusted The Hartford with our family's financial security and safety, and instead, we were met with deception, negligence, and complete disregard for customer care. Sincerely, Gutted Customer who is also a real estate agent that intends to share this story with every client I meet.

I like this company because they make my experiences easier. They're very knowledgeable and…read moreprofessional and they care. The only reason I can't give them 5 stars is because of the agents I have been given, they're not always easy to get ahold of. There have been times where I would leave a voicemail and not get a response for a few weekdays. That can be pretty frustrating especially when you need specific info at that point. Other than that I've had a pretty decent experience. I probably wouldn't recommend this company unless someone specifically asked me about them, but that's based upon my personal experience with other companies who I have received a better response from. But I really liked Hartford.

Cheddy Wigginton has been our CPA for the past 4 years, and he has always done a great job…read more Whenever we have had an issue with either the federal or state IRS, he has gone to bat for us with the tax collectors! Furthermore, he always finds all possible deductions. And his fees are quite reasonable considering all that he does. I highly recommend him as a CPA.

It's unfortunate when you can't depend on your accountant…read more When they tell you they've done something and you find out they haven't. Being someone's accountant means assuming a position of trust. As a professional accountant it's incumbent on you to always do the right thing and to treat your clients with respect and in the same manner you wish to be treated. If you don't want someone's business, or if you're too overwhelmed with personal matters to live up to the bear minimum of client expectations, then you owe it to your clients to have a frank and honest conversation that you're no longer able to meet their needs and then you put them in touch with someone who can. You don't pretend that you're handling their affairs only to eventually ghost them. Who does that? I was a client for many, many years. I honestly don't know what happened. I deserved better. You let me down and you failed to live up to the standards any client has when they place trust in someone to handle their tax and accounting needs..

Military families look elsewhere for property management. This company charges an extra $10 for…read moredirect deposit on top of the 10% they charge you. It's hard to get a hold of Holly, you can only speak to Amanda in the office. Not very apologetic when they screw up and it's like they are doing YOU a favor by allowing them to manage your property. Be sure to read your contract, you will be locked in for 1 year. We are currently looking for other options in the area. I will edit my review once we have found a better more friendly company. Also, this listing is for just this person, if you want a better idea of this company and the service they give, look for reviews of Century 21 Real Estate Unlimited in Cabot.

As I mentioned on the main posting, this team could not be better to work with. Holly is a very…read morehard-working individual and I couldn't ask for a better person to protect my interests. She has done a phenomenal job with buying, selling and property management for all of my past listings! Again, I couldn't be more pleased and if you're looking for a professional, I can assure you, you will not be disappointed.

I've had the pleasure for working with Jones Team Realtors many times over the years. From start to…read morefinish, Eric & Carol have always been very responsive, kind, and constant professionals. I look forward to the opportunity to work with them again. I highly recommend Jones Team Realtors for all your real estate needs.

We Just moved here and we were looking for home insurance with great coverage. We have had State…read moreFarm my whole life. This branch had excellent service and was very knowledgable.