Wow, words can't explain how happy i am that I came to this urgent care! I've never been in and out…read moreof one so quickly. Took my nephew here while I was babysitting him after he developed a fever/flu like symptoms. I was freaking out, I'd never seen him so ill. They worked their magic and we were out within 30 minutes. The facilities were so clean, the staff was knowledgeable and kind. I'm not out here often but if you need these kind of services this part of the woods, definitely go here!! Oh, also definitely call ahead. You'll be in and out much faster that way!!

Great place to get the medical help needed. Been coming here for years. Very friendly staff…read more Thorough and on time.

Let's just say the only thing "rapid" about this urgent care is how quickly they lost my trust…read more This was by far the most unprofessional urgent care experience I've ever had in my life. Upon arrival, I was told I might not be seen because they were backed up, and that someone would let me know. I waited 25 minutes with no follow-up and no one at the front desk. In severe pain, I knocked and asked another staff member if I could be seen. I was told yes -- but the front desk clerk couldn't check me in because she was busy giving another patient an X-ray. After another 30 minutes, I was finally informed of a $50 copay. I asked why that was required, as I have never had to pay copays before, and I was met with nothing but rudeness, dismissiveness, and nasty body language that was just so uncalled for. The lack of communication, compassion, and basic professionalism here is unacceptable. I would strongly advise others to seek care elsewhere.

Make sure if you have Humana it's accepted here. The front office personnel was greatread more

My son visited with symptoms that could have been COVID but they did not test him. They did test…read morehim for flu and strep, however. Then they gave him a steroid shot and sent him home with nothing but a prescription for coughing. Steroid shots make you feel better but lower your immune system. Why would you do this to someone and NOT give them an antibiotic? Two days later and both my husband and I have the same thing. I went to Gretna Medical Center where they did it right. For shame.

Highly recommend. The staff was friendly and professional…read more Had a physician assistant, he was also professional and efficient. Very little wait time, was promptly seen, checked and diagnosed. I arrived at opening and was checked out within a half hour. Thank you St. Charles Urgent Care PA. Excellent experience, exceeded expectations.

I am on a work trip, and needed to be seen for worsening cold symptoms (fever, etc). The staff were…read morevery kind, supportive, and took my concerns seriously. They sent my meds to a pharmacy that was open late to ensure I could get them that evening. communication was wonderful. The front doorbell does need to be fixed. Otherwise I would highly recommend this urgent care.

On vacation we needed assistance and picked this Urgent Care. It is a small facility with a minimal…read morestaff. They do have an x-ray and other equipment. It was about a 90 minute wait, which is what we were told at check-in. We were happy with our medical treatment. There is also a CVS a short walk away.

The staff here is very kind and caring. The doctors are very thorough and willing to listen…read moresomething that you don't find in a lot of places the doctors ass seem to listen to your problem and try to help you solve it. The facility is very clean and there is security guard.

They are so slow. There is literally never people in here but yet it always takes 1 hour plus or…read moremore. Seems like there is no urgency and the receptionist at the desk is RUDE

Type of care was awesome went in there for staff infection under my arm plt. I was freaking out…read more They took me right away ,they fixed me up they were all professional and extremely nice I hope I don't get sick again, but if I do, I know where to go the type of care, the care quality, and the office experience is 5 star rating for them awesome ladies.

I recently had an accident and needed stitches in my eyebrow. I live in the Metairie area and…read moreShannon was a friend of a friend. Shannon, Amanda, and the front desk personnel willingly stayed after hours to accommodate me and ensured I would get the care I needed. They went above and beyond, especially knowing it was the first time I was getting stitches. Their bedside manner was hands down fabulous, and I cannot compliment them enough. I am now healing with a minimal scar and am thoroughly pleased. Keep up the great work!!

WONDERFUL Service! I've been to this location twice when I couldn't get an appointment with my…read moreprimary care physician and each time, the ladies have been extremely pleasant and willing to help. They listen to understand your complaints and then develop a treatment plan. They communicate with you throughout the entire process and apologize for the length of your stay, even when it lasts less than 30 mins from checkin to checkout. I wholeheartedly recommend this place to anyone looking for medical services! Thanks for your professionalism!

Had to visit a clinic while on vacation from... well I was sick the whole time. Not much of a…read morevacation. Everything was great for medical service! Location was close to me. Not the best part of town, but the clinic was lovely. Staff was super caring and kind and fast and thoughtful. They got me through the trip and diagnosed my flu in minutes. Even the Walgreens down the street was faster than the ones back home. 1 hour from appointment and prescription fulfilled. The neighborhood is lucky to have this place. Thanks!

This place was great. I was seen exactly at my appointment time, my NP was super knowledgeable and…read morespent a decent amount of time with me. Facilities were clean, no hang ups with billing. What else can you ask for?

The practitioner Kelli Morrell was excellent! One of the most thorough doctor visits I've ever had…read more She wanted to make sure she knew all the exact details of my illness and shows she genuinely cares and wants the best for her patients. Would definitely go back and recommend!